website thubmnail of Flighthub

FlighthubReviews 5,070

2.2

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Flighthub Reviews Summary

Flighthub has a rating of 2.2 stars from 5,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 218th among Plane Tickets sites.

service
689
value
646
shipping
260
returns
521
quality
581
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Canada
1 review
0 helpful votes
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Highly satisfied
July 22, 2020

I always buy tickets from Flight. Hub. Everytime i got great deal. Thank you for helping.

Date of experience: July 22, 2020
Canada
1 review
0 helpful votes
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Not bad
July 21, 2020

The site layout is simple but the flights are not organized at all, would prefer to have them in chronological order

Date of experience: July 21, 2020
Canada
1 review
0 helpful votes
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Extremly Happy
July 21, 2020

Very happy so far with the business dealings through Flighthub. I am always happy to get the best prices possible when flying, I always feel that I get a very fair and honest deal. I am also happy that when I need to fly quickly they always have a flight for me!

Date of experience: July 21, 2020
Canada
1 review
0 helpful votes
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Overall good, site is eye candy
July 20, 2020

Overall good experience, i like that the price are accurate, no big surprise when you arrive at the end of the booking.
Overall, the site is easier to use than others like flynetwork and expedia

Date of experience: July 20, 2020
Canada
1 review
0 helpful votes
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Abbotsford flight
July 20, 2020

The only confusion was when flight said Vancouver BC instead of Abbotsford BC on my interary but the code in brackets beside Vancouver was the Abbotsford airport. I had to ph Westjet to confirm flight was out of Abbotsford BC not Vancouver BC

Date of experience: July 20, 2020
Canada
1 review
0 helpful votes
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Super satisfied
July 20, 2020

Affordable and quality customer service thank-you :)

Date of experience: July 20, 2020
Minnesota
1 review
0 helpful votes
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Simple as 1 2 3
July 20, 2020

I was helped very unexpectedly fast and professional. Amazing. I fly a lot and this is the best service I ever had.

Date of experience: July 20, 2020
Canada
1 review
0 helpful votes
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Satisfied
July 18, 2020

It was super easy to navigate throughout the whole process!

Date of experience: July 18, 2020
Canada
1 review
0 helpful votes
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This is bull$#*!
August 16, 2020

I got 5 tickets from them and the air line was airtransat and I paid $1200. I had bought the tickets on May 31, and the Airtransat canceled the flight on June 01. But Flighthub didn't email me and inform me about the cancelation. Our flight was on June 05 and I wanted to check in and I couldn't Find the flight number because it was already canceled. I couldn't find any tickets for that day and I bought another 5 tickets for $2500. When I came back to Toronto I had tried to reach them but They didn't answer properly. They didn't even refund $1200. I have lost $2500 because of these guys and I had spent 1 week to calling them and trying to get a right answer. Please don't buy any tickets through these guys. They are not responsible and reliable. If you buy directly from an airline, at least you can get your refund or get another flight or even credit. But when you buy from a third party no body is responsible. I hope you got bankrupted. The whole system is set up to leech money from customers.

Date of experience: July 17, 2020
Canada
1 review
0 helpful votes
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Ticket purchase to Geneva
July 16, 2020

Very user-friendly and affordable. Good ratio between the pricing, flight time and quality. I was able to obtain the most optimal option at quickest time.

Date of experience: July 16, 2020
Canada
2 reviews
5 helpful votes
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I had to re-schedule a flight in May due to Covid-19. It was hell, even ended up going to the BBB. Finally got to re-book in August, I was charged a cancellation fee. Received an email yesterday to see if I want to cancel the August trip so I applied only to find out they charged my credit card $70. Call customer service, I use the term loosely, because I received an email saying my credit was for $212.50 for a $639.86 flight for two. She said the credit should say $473.66... but it doesn't. She also said I was issued a credit on my credit card back in May, nope I checked... not even sure what that would have been for. Phone people struggle with the language and you just hang up wanting to stick a fork in your eye.

Date of experience: July 15, 2020
Canada
1 review
0 helpful votes
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Booked a flight to Winnipeg
July 14, 2020

Great deal! Customer service was easily available, but somewhat slow in getting the answers!

Date of experience: July 14, 2020
Illinois
1 review
0 helpful votes
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Very nice to have business with
July 14, 2020

Very nice to have business with. Very nice to have business with. Very nice to have business with. Very nice to have business

Date of experience: July 14, 2020
Canada
1 review
0 helpful votes
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Absolute DISGUSTING!
August 13, 2020

Worst service, worst response, everyone of them is a liar, couldn't get my money back because of their scam.
DO NOT DEAL WITH THEM UNDER ANY CIRCUMSTANCES!

Date of experience: July 14, 2020
Canada
1 review
1 helpful vote
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This particular travel agency has its customer service team in the Philippines and they do not understand English. It's very frustrating talking to them over the phone. My ticket was affected due to covid and they did nothing to help me out. Very unprofessional, left me stranded!

Date of experience: July 13, 2020
Canada
1 review
0 helpful votes
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Satisfied of my booking and the customer service I had through the phone. Fixed my issue in less then 15minutes.

Date of experience: July 12, 2020
Canada
1 review
0 helpful votes
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Super
July 11, 2020

My experience always good with flight hub when I go somewhere I always get tickets from flight hub thanks team flight hub

Date of experience: July 11, 2020
Canada
1 review
3 helpful votes
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"Thank you for you patience I apologize for the inconvenience" is their patent line. Had booked a refundable ticket which means in any case if i cancelation should receive my money back. Flighthub and Air canada had a 3 way conversation where the airline clearly mentioned that flight hub should process the refund for a refundable ticket. Almost 3 months and till today no refund received for $1416 in-fact charged another extra $35 for handlinging fees. Recently on calling the service they said the flight status shows as flown so no refund with be given.

Date of experience: July 10, 2020
Canada
1 review
2 helpful votes
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Terrible service
August 8, 2020

Spend $4449. 36 CAD to book tickets last October, cancelled flight on July 17 due to Covid 19, charged another $140 service fee, no refund, only $3331. 36 credit, must use the credit to book before October 2 nd, 2020. How can I do it?

Its customer service is always busy. Never use the cheap site.

Date of experience: July 9, 2020
Germany
1 review
0 helpful votes
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Thank you very much
July 9, 2020

Very good and easy. My bags and everything got to the right place. Only thing I had a Problem with is that purchasing the insurance for my flight did not cover bad weather

Date of experience: July 9, 2020

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+156