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Flighthub has a rating of 2.2 stars from 5,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 218th among Plane Tickets sites.
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I always buy tickets from Flight. Hub. Everytime i got great deal. Thank you for helping.
Very happy so far with the business dealings through Flighthub. I am always happy to get the best prices possible when flying, I always feel that I get a very fair and honest deal. I am also happy that when I need to fly quickly they always have a flight for me!
Overall good experience, i like that the price are accurate, no big surprise when you arrive at the end of the booking.
Overall, the site is easier to use than others like flynetwork and expedia
The only confusion was when flight said Vancouver BC instead of Abbotsford BC on my interary but the code in brackets beside Vancouver was the Abbotsford airport. I had to ph Westjet to confirm flight was out of Abbotsford BC not Vancouver BC
Affordable and quality customer service thank-you :)
I was helped very unexpectedly fast and professional. Amazing. I fly a lot and this is the best service I ever had.
I got 5 tickets from them and the air line was airtransat and I paid $1200. I had bought the tickets on May 31, and the Airtransat canceled the flight on June 01. But Flighthub didn't email me and inform me about the cancelation. Our flight was on June 05 and I wanted to check in and I couldn't Find the flight number because it was already canceled. I couldn't find any tickets for that day and I bought another 5 tickets for $2500. When I came back to Toronto I had tried to reach them but They didn't answer properly. They didn't even refund $1200. I have lost $2500 because of these guys and I had spent 1 week to calling them and trying to get a right answer. Please don't buy any tickets through these guys. They are not responsible and reliable. If you buy directly from an airline, at least you can get your refund or get another flight or even credit. But when you buy from a third party no body is responsible. I hope you got bankrupted. The whole system is set up to leech money from customers.
Very user-friendly and affordable. Good ratio between the pricing, flight time and quality. I was able to obtain the most optimal option at quickest time.
I had to re-schedule a flight in May due to Covid-19. It was hell, even ended up going to the BBB. Finally got to re-book in August, I was charged a cancellation fee. Received an email yesterday to see if I want to cancel the August trip so I applied only to find out they charged my credit card $70. Call customer service, I use the term loosely, because I received an email saying my credit was for $212.50 for a $639.86 flight for two. She said the credit should say $473.66... but it doesn't. She also said I was issued a credit on my credit card back in May, nope I checked... not even sure what that would have been for. Phone people struggle with the language and you just hang up wanting to stick a fork in your eye.
Great deal! Customer service was easily available, but somewhat slow in getting the answers!
Very nice to have business with. Very nice to have business with. Very nice to have business with. Very nice to have business
Worst service, worst response, everyone of them is a liar, couldn't get my money back because of their scam.
DO NOT DEAL WITH THEM UNDER ANY CIRCUMSTANCES!
This particular travel agency has its customer service team in the Philippines and they do not understand English. It's very frustrating talking to them over the phone. My ticket was affected due to covid and they did nothing to help me out. Very unprofessional, left me stranded!
My experience always good with flight hub when I go somewhere I always get tickets from flight hub thanks team flight hub
"Thank you for you patience I apologize for the inconvenience" is their patent line. Had booked a refundable ticket which means in any case if i cancelation should receive my money back. Flighthub and Air canada had a 3 way conversation where the airline clearly mentioned that flight hub should process the refund for a refundable ticket. Almost 3 months and till today no refund received for $1416 in-fact charged another extra $35 for handlinging fees. Recently on calling the service they said the flight status shows as flown so no refund with be given.
Spend $4449. 36 CAD to book tickets last October, cancelled flight on July 17 due to Covid 19, charged another $140 service fee, no refund, only $3331. 36 credit, must use the credit to book before October 2 nd, 2020. How can I do it?
Its customer service is always busy. Never use the cheap site.
Very good and easy. My bags and everything got to the right place. Only thing I had a Problem with is that purchasing the insurance for my flight did not cover bad weather
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
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