Flighthub has a rating of 2.2 stars from 5,068 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 220th among Plane Tickets sites.
Great price and easy booking. I love the flight hub due to affordable prices and easy accessibility.
I call for seat charge to be waive, I did not pay attention to the fee while booking my flight, but the customer service person did not offer or attempted to make me feel like I was welcome to do business with you.
All I had was a NOT
So little fee and much to lose.
Got a great price for flight to Europe! Easy to use this site and lots of options.
Was not able to request seat selection through this site though.
Good prices, easy to go through the steps. Just wish the really great deals would last more then 1 day. Overall flight hub is a great way to by tickets online.
Best prices, up to date information, and ease of booking. I tried numerous other flight booking sites and none came close to the low prices I found on flight Hub!
Saved a lot of time booking our flight to Orlando. One site to do it all, rather than going back and forth between airlines trying to find the best deal.
I tried to cancel my ticket to Tanzania, I called 3 times for cancellation fee but each time they advise me different amount. From $512, $930 and $1,020. What a huge difference. Each time they said previews staff gave the incorrect information...
Total flight ticket I paid for $1360, I only can get back $340 and they will deduct another fee for 150.00. So eventually this ticked I get almost nothing... I feel so sucks.,,,
I had so bad experience with Flighthub, this is my first time and will be the last time.
Never ever go with flighthub again...
Hi Jessie,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
We had no problems booking our flights. We found a direct flight from Toronto to Vancouver and are even flying from North Bay to Toronto. That saves us the drive to the airport.
Flighthub is a great catch-all for saving on your next travel plans. I always use it to find the cheapest flights to my next destination!
On march 16 2017 i booked the flight from toronto to los angeles after i booked the flight i recived a advise from my wife doctor so she can flight because she was had kidney issue i called the flight hub and i asked for flight to be cancel because of medical issue but they did not cancel my flight and the month after i find out they charge me another 400 doollar on my credit card for cancelation fee and now im try to get my money back but they dont give me any good answer so please be aware if bu want to buy any service from flight hub think about it than i wish you a good luck to deal with this company
Hi Shahram,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
Should be showing the cost of the flight hub ($15.95) as part of the initial transaction instead of tricking customers.
Went on here to get the same flight as a friend. Only to find out the exact same flight with west jet (who my flight is also through through flighthub) was cheaper by going through their website and now I can't get a refund for the difference.
Everything it was wonderful! The people out there are very nice, and confident. Thanks a lot for all your help.
I like how I can search for the most accommodating flight and feel confident it's at the best price! Use this site every time!
I'm able to look for exactly I want to a lower cost. It is not my first time I book on your site. Every time, I really satisfied about service and price! You do a great job of search for me! :)
Very quick and efficient. All of the funds in Canadian dollars. Will use again.
The headings were very clear and it was really easy to use, I liked how you could choose the departure.and return to customize your flight.
Was cheap on prices but wasn't as specific as I'd hoped. Not good for first time flier to use. Ended up purchasing the wrong kind of ticket due to not being enough information. But did provide cheap fare prices and advised me of days that would save me money.
Hi Amber,
Thank you for taking the time to review our services. We have successfully located your booking and will be reviewing your case in order to improve our services.
Kind wishes,
FlightHub team
I submitted an email inquiry regarding my latest purchase, and a customer service agent contacted me the following day. The issue was completely resolved to my full satisfaction.
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
Hi Jose,
Thank you for taking the time to review our services. We see that you have pre-selected your seats for a fee of $11.95. Seat selection is an optional service and travelers are free to skip this step if desired. When selecting your seats, the price is indicated right below the interactive seat map. As an exception, we are happy to refund the seat selection fee for you.
A reimbursement of $11.95 will be processed within 2-10 business days to the credit card on file.
We apologize for any inconvenience this may have caused.
Kind wishes,
FlightHub Team