Flighthub Reviews Summary
Flighthub has a rating of 2.2 stars from 5,068 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 220th among Plane Tickets sites.
Easy way to find cheap flights, well-designed site. As someone who gets confused by too many extraneous details, I easily navigated my way to purchasing a cheap ticket at the price I wanted!
Fast, intuitive, and easy way to book a flight. And we got a great price! I will definitely be checking Flighthub the next time I need to book travel.
Departure times were perfect for (seniors!) and prices fair. Booking was easy to do. Will always check your site first.
The site is very clear and easy to use. There were no moments of uncertainty and it was very well laid out. Thanks
There was no place on the online form to put this in, and I needed to call your 800 number. The person on the line was articulate and polite, and very helpful. Good Job!
Buying my airline ticket with your company was very easy, which is something I appreciate a lot. Thank you
That was good and easy, just when I wanna check cheaper for my date it does not work at the same date I should change my date which I want to search and then I can find the cheaper one.
Thank you so much
I have used your company a few times to fly around the world and it has always been quick and easy with some very affordable prices! Thank You and cant wait to use Your company for my next adventure!
I had never booked internationally before I purchased my ticket as well as my friends we were flying together but live in different cities. The flights were booked and I felt relieved however, my flight was cancelled and my friends wasn't ( in the first hour after I booked). I called them a total of seven times, I cancelled my flight which was booked first so I'm not sure why one was cancelled and not the other) I thought everything was refunded and of course when I checked my credit card statement it wasn't. Yet again another 3 hours on the phone due to their negligence and they said they would refund the entire amount after I spoke to at least seven different people and no offence but I couldn't understand any of them because English is their second language. After I spoke to the manager he said the additional $200 cancellation fee would be reimbursed after 4-6 weeks I called again still no refund no answers. This was in November 2016! Why should I have to waste yet again another 6-8 hours on the phone for their mistakes? I would never recommend this site to anyone! Terrible service actually the absolute worst service I've ever received in my life
With Flighthub I was able to find the best deal for the exact dates and times that I needed without any of the hassle. Thanks!
The only part I was not happy with was being charged for reserving my seats. Have never been charged before when I used a booking site.
I had an excellent experience, very easy to navigate and book my flight at a great price. I would definitely recommend flighthub to anyone looking for a cheap, easy booking of a flight.
I put in the departure point, destination, dates, the number of travelers, scanned the large selection of choices for time of departure, price, and connections and hit the book now button. Simple enough to follow the instructions and I will be on my way to my vacation shortly.
Great service and affordable prices. Easy to understand website. Lots of options. Insurances and many other services.
Booking flight ok. Question as to why I never received a printed receipt or an itinerary confirming my flight, sent to my email?
I was charged additional fees on my credit card from your company. I tired to get in touch with customer service with No luck! Just a long hold period and No connection to a representative.
Hi LaRhonda!
The fee you were charged is the standard fee for pre-assigned seating and it is valid when you use our interactive seat map or when you call our call center. The fee ensures that JustFly will provide you assistance to book your seat based on the individual airline's terms and conditions (less hassle for you). We make our best efforts to contact your air carrier or check the seat map and find you your preferred seating with the airline directly. This is not a mandatory fee though and you can opt to not select your seats on JustFly.com
That being said, as a gesture of goodwill, we have refunded you this fee for this one time.
Kind wishes,
FlightHub Team
It was fast, easy to navigate the site! I had no trouble in site been slow and got me a great price on my flight
It was an easy process to book my flight, however when I tried to call customer service, I waited for an hour and still didn't get to talk to anyone..
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Paula,
Thank you for sending us all your information. I have forwarded the details to our Escalations Team and one of my colleagues will be contacting you to look into this issue.
Please let me know if there is anything else we can help you with.
Kind wishes,
FlightHub Team