website thubmnail of Flighthub

FlighthubReviews 5,068

2.2
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Flighthub Reviews Summary

Flighthub has a rating of 2.2 stars from 5,068 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 220th among Plane Tickets sites.

service
687
value
644
shipping
259
returns
519
quality
579
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Decent
June 17, 2017

This site is always the cheapest rates execpt i wish you could secet your flights in a round trip seperately. Also the filters on the side of the screen never work for me.

Date of experience: June 17, 2017
North Carolina
1 review
4 helpful votes
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I booked my own tickets. Do not book with this company. Go to someone that you can see face to face or the airport. This is what happened to me. I booked the tickets online. Price and seating were confirmed. Credit card approved. You will receive your e-tickets in 48 hrs. A few hours later received an email that we need to call our card company to approve the card. We called the card company and told them about the tickets and amount. They were protecting us from fraud. They thought the amount was too large. They approved the amount we gave them. We run the card back on Flighthub and it approved. The next day we get an email to call them about our tickets. The lady tells me that the price had increased. I asked her how can it increase when I booked this myself. She said the airlines' prices change very fast. I told her to cancel the tickets. I went to AAA used the same card and got my tickets right then. What I should have done the start with.

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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Get the email updates
June 17, 2017

Email updates are useful, keep looking for best price, they go up and down over time. Insurance is added to price, you will have to take it off if not needed

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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Flawless experience
June 17, 2017

Not a single issue everything went flawlessly plane left on time landed a lil early everyone was really friendly the site was quick and easy to use found what I was looking for right away will use it again for sure. Will also suggest to others that they should use it I have absolutely no complaints

Date of experience: June 16, 2017
Florida
1 review
0 helpful votes
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A First Timer
June 17, 2017

First time to use this site... very user friendly. Got a good price. Would highly recommend this site and would definitely use again.

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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My Experience
June 17, 2017

It was very easy to check out the cheapest flight for my trip. It was easy to book and pay for. All necessary information was provided. Having the electronic ticket is a great option.
Well done.

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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Great Prices
June 17, 2017

I had been searching for flights for a trip home to see my relatives and your prices were way cheaper! The site is very easy to navigate and the purchase process was very easy. I will certainly use Flight Hub again with future travel!

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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Excellent customer service
June 17, 2017

This is our first time using Flighthub and the customer representative patiently explain the whole process to me. The most important thing is the price is the best so far we are searching for.

Date of experience: June 16, 2017
Nevada
1 review
4 helpful votes
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Made a purchase on Flighthub. There were no restrictions listed on the website for the flight at the time of purchase. I get an email 45 minutes AFTER spending 3k that no carry on bags are allowed on the flight. Absolutely would not have purchased the tickets if I had known ahead of time that a 300 year old violin could not be carried on the plane.

Called customer service less than 24 hours later to try and upgrade ticket so that we could bring carry ons. They told me to contact United, United told me it was Flighthub's problem, and it went back and forth for hours of me trying to reach someone about this problem. Finally, Flighthub hung up on me. I managed to speak to a supervisor at United about the situation and they were not happy with Flighthub either as it is the travel agent responsibility to be clear with customers and provide service. Terrible experience, will not ever book again on Flighthub.

Date of experience: June 16, 2017
Colorado
1 review
0 helpful votes
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Easy to book
June 17, 2017

First time using the site. Will use agin in a future and will tell all my friends about. Very easy to book, good price.

Date of experience: June 16, 2017
Wisconsin
1 review
0 helpful votes
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Fantastic Fares and Very Efficient!
June 17, 2017

I travel often to Iceland and thanks to Flighthub I can do it efficiently and at a better price. I've been very happy with their ability to find me a variety of great flights right out of my small mid-western town to Iceland and Ireland another country I travel to often.

Date of experience: June 16, 2017
California
1 review
0 helpful votes
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Finding a flight
June 16, 2017

Very quick and easy to book, wish I had gone to this site first. Other sites diverted me to separate sites if lowest fare was with two different airlines. I was able to book both with one click on this site.

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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Very Nice
June 16, 2017

I really appreciate booking with flighthub... it`s easy and fast... and friendly user. Sure i will recommended the web site

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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Easy Booking
June 16, 2017

Search was great and booking was easy! I actually booked two separate one way flights and a car... simple simple

Date of experience: June 16, 2017
California
1 review
0 helpful votes
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Somewhat satisfied
June 16, 2017

The on line bookings seem to be overly repetitive... so it appears as though there are MORE options than there is. The phone call experience was NOT entirely satisfactory, as the person didn't seem to want to listen to what my questions were...

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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Easy and clean transaction
June 16, 2017

Fast and easy. Information was accurate. Got flight confirmation immediately. Price was great. I will use again.

Date of experience: June 16, 2017
Florida
1 review
0 helpful votes
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This was my first time using this site and I was very satisfied with how easy the site was to operate, and the low prices compared to other major sites. I also had to call after to change something and the representative was kind and efficient in solving my concerns. I would definitely use this site again.

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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Easy to use and great to see all prices
June 16, 2017

We were watching the prices of a specific flight and receiving notifications for the lowest price for that flight. I got the email and immediately went online to book. Flighthub allows you to easily see the differences in prices to other airlines.

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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My go to place!
June 16, 2017

Flight hub has become my preferred place to book my flights! Everything is so well functioning and efficient!

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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Good prices!
June 16, 2017

I will continue to book through flight hub but the box adding insurance is deceptive and should not have a default to yes I want insurance. The customer should have the choice.

Date of experience: June 16, 2017

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+156