Five Below

I bought a 4X6 carpet that was obvious used and returned and resold to me. They refusedd to give me my money back when I showed them proof of the dirty carpet. I paid cash and the lady that helped me did not give me a receipt. Stay away from this dump.

Caleb is a really rude employee at the Warrenton five below. He will make rude comments if you buy a lot. I suggest not buying anything at all in the warrenton five below, unless they change his service attitude towards customers. I even watched other customers say the very same thing about him. I will put everything back, I'll drop everything and leave. You won't have my support at all.

Carl T Jones, Huntsville, AL

Worst treatment by staff I've ever experienced. If you want to be very blatantly stalked like you're trying to steal something by completely rude staff members while by all means shop here. Otherwise I'd take my business elsewhere. I've been a loyal customer for years but I will not be back.Completely ridiculous.

What is the point of having self check out machines if they will not be used? I had to leave my purchases at the register and walk out or be late for work, all because the one cashier was incredibly slow. And waited till she had 3 people waiting in line to call for help. My suggestion, either reopen the self check outs and have someone nearby to make sure people pay for their purchases before leaving. Or; training your cashiers to not take 10 minutes to check one person out.

This location is far the best I have been to, I actually return it to often. Not only they have most merchandise but the staff rating is 5 stars, the guy at the front who might be the manager he has been there for long because always see him has the best attitude, always willing to help, no matter what he makes sure you leave pleased and happy and with what you were looking for. Honestly all the staff there is a pleasure to talk to. I wish all the other stores in the are had this type of customer service, it does make a a difference. Will definitely continue to go shop there!

They never have what they show online. Today I asked the girl why was a different price then online.
She said because it's an online deal. So in store I would have to pay the full 5 dollars while online
They would pay 2 dollars and fifty cents. Also why must they stock the shelves when I am trying to
Shop so now they are in my way. Also brought a journal today that said it glows in the dark so not true. Also they always short change you so count your money before you leave the store.

At self check your upfront cashier, made me so uncomfortable,standing shoulder to shoulder with me,I told her to back up,and she don't, she goes to Reach over me dam near in my face,to push the rating button on the screen and hit 10,well 10 my $#*! that was uncalled for.I would have NOT rated sandusky ohio store a 10.

I placed a curbside pickup on 1/20. Itcsays that they will have it ready within 6 hours. I called and they didn't have anything ready. I contacted customer service several times. Today, customer service, not the store, told me it was ready. They didn't have my order ready and the staff were rude. Customer service person was worse. I will never purchase from them again. This is the one in Lincoln, Nebraska.

The reason Five below sells cheaper Tootsie rolls candy is because they are the tiniest Tootsie rolls. Walmart has Midgees but not as small as five below. I feel like, I got taken. Walmarts Midgees Tootsie rolls are twice as big. Walmart would of been a better deal.

I ordered three bags online. My pickup order was filled fast.

Greenleaf plaza in Philadelphia older woman who works in the morning ok she needs not to work front ion mbe some where else in the store, you can't tell me you have to scan my purchase and then someone else starts to scan there purchase and not tell them to wait till she finishes with me, as I have to wait at one point, what u need to do is stand back and watch, I will never go to this 5 below again. And she is not good customer service. I spends a lot because I have grandchildren and I will not have someone standing over me or be animent to scan my purchase but don't take my money, if I need your assistance I will ask, u need to walk around because I see people take things and walk.

How sad... you open up a new store and there isn't one REAL PERSON register to allow people to ask any questions to to possibly get thanked for stopping in the new store and most importantly... i had to wait for help with no one in the store to have a worker not be able to scan an item that she said never scans and I ended up putting it back. You guys lose I'm never coming back. Pathetic customer experience... sadly businesses forget a business is all about the customer.

I was disgusted by how I was treated at checkout. All the self checkouts were "closed". We had to check out with a very unfriendly disgruntled young ginger girl with freckles who rolled her eyes right after I paid and left

While shopping, in the Columbia, SC location, I noticed an elder employee constantly following me while I shopped. At first I didn't think anything of it, but then she constantly showed up around every corner that I was. She was also very rude as I checked out. It was an embarrassing experience for me. I will definitely shop online from now on.

I went on an interview beginning of December and they're just now sending a reply! Orland park five below isn't professional at all….i think it was a race thing! Racially profiled

From the minute I walked into the Cicero, NY store I was being watched and followed. Every corner I turned same girl watching. I even called her on it. Kudos for training staff on stealing. Total turn off to us who are honest and in our mid 50s. Might wanna train better. Absolutely ridiculous and a bit too much.

I have left 5 messages for customer service. They have yet to reach back out to me. I will call every day until someone returns my calls.
The Rockwall Texas store has horrible unprofessional employees. I was told if shirts did not fit that I could exchange or return. Now I am told No by multiple very young employees.

Forst off I have been inside you're west oc location almost everyday to buy goods since I work next door. I say outside the business nextdoor (as I was off amd it'd behind my business. The manager of 5 below which in 3 months this is my forst time seeing her actually work) she threatened to call the cops on me please let me know what is illegal aBout sitting outside my place of work? She said I was a $#*! and had to leave. Please tell me hoe that's ok so I don't hire. Lawyer to sue?

Better pray that you never have a problem. They make it not very easy to get a hold of customer service probably cuz they don't want to hear the nastiness coming out of people's mouths about the crap they have to put up with when shopping with this company. All they do is email you back and blow you off like you don't matter. Unfortunately that's how it goes when you deal with low value companies such as this. The customers always right or so I've always been told but not when it comes to these guys. According to them you're always wrong and there's not a damn thing they can do to help you. Unfortunately I had to give them at least one star cuz you can't give them less than that.