• FishIsFast

FishIsFast

Overview

FishIsFast has a rating of 4.24 stars from 273 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FishIsFast most frequently mention customer service, quick response, and best company. FishIsFast ranks 8th among Mail Forwarding sites.

  • Service
    33
  • Value
    33
  • Shipping
    32
  • Quality
    29

This company does not typically respond to reviews

Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
43
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What reviewers want you to know

Positive highlights

  • They have the best customer service they reply so fast.

Critical highlights

No critical highlights yet

How would you rate FishIsFast?
Top Positive Review

“Best Mail Forwarder in the US”

Lenny N.
9/19/23

Been a customer for over 15 years, and they have never, ever lost a package. If there's an incident, it's not their fault. Once a package from France was delivered to the wrong warehouse - there's a bunch of them next to each other at their location - and they assisted in the search, contacted DHL, and found it about 6 weeks later! Another time I didn't notice one of the orders wasn't registered for over 2 months, after contacting the chat support, they literally added it to my locker with photos within 3 minutes - turns out the label was damaged and they couldn't identify who it belonged to, but photographed and stored it safely, for months!

Top Critical Review

“Don't believe the 5 stars”

Ehab M.
4/4/23

There is serious issue with the management, I am sure if this company is managed by other team, it will excel. They keep returning customers shipments and deny shipping, also cancel customers accounts if you argue your rights with them. Never allow them to have hand on your shipments, I will never trust having any shipment sent to them any more! If you read the reviews (1 star ratings), you will find some common experiences which is STEALING your itmes, by creating any issues to force you abandon the shipments. Is this their business model?

Reviews (273)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (42)
Thumbnail of user abrara25
1 review
0 helpful votes
March 5th, 2023
Verified purchase

I've been dealing with fishisfast since 2017. The customer service is excellent; they respond quickly and assist you. They provide all necessary information about incoming shipments, as well as the option to open the box and photograph each item. They packed the shipments perfectly; I've shipped very expensive items and never had a problem. The best is Fishisfast.

Tip for consumers:
Their packaging methods never cause packages to be damaged.
Their customer service responds quickly and is extremely helpful.

Products used:
Parts
Shoes
Clothes
Car spare parts
Batteries

Service
Value
Shipping
Returns
Quality
Thumbnail of user lenny2019
2 reviews
0 helpful votes
September 19th, 2023
Verified purchase

Been a customer for over 15 years, and they have never, ever lost a package. If there's an incident, it's not their fault. Once a package from France was delivered to the wrong warehouse - there's a bunch of them next to each other at their location - and they assisted in the search, contacted DHL, and found it about 6 weeks later!
Another time I didn't notice one of the orders wasn't registered for over 2 months, after contacting the chat support, they literally added it to my locker with photos within 3 minutes - turns out the label was damaged and they couldn't identify who it belonged to, but photographed and stored it safely, for months!

Service
Value
Shipping
Thumbnail of user marya4149
1 review
0 helpful votes
September 21st, 2023
Verified purchase

I opened an account and sent a package from eBay, a few hours later my account was blocked, I had to call the bank and write a statement to the police. I spent a lot of time trying to get my money back.

Thumbnail of user adrianol4
1 review
2 helpful votes
June 9th, 2019

High Quality, High Price
Thank you, the one of the best companys. I hope in future low prices thank you

Thumbnail of user theos51
1 review
0 helpful votes
December 9th, 2021

Having shipped 150+ packages with them I can highly recommend Fishisfast for your freight forwarding requirements in the USA. Tax free shipping with a generous 180 days free storage which helps when you are shopping seasonal sales. Easy to use Website and locker system helps keep track of your items and staff are willing to go the extra mile to ensure you have a great experience.

Service
Value
Shipping
Thumbnail of user muathm
1 review
2 helpful votes
April 8th, 2019

He is very beautiful. He is very good and very Quick. He is very beautiful. He is very good and very Quick.

Thumbnail of user vladimiri17
1 review
1 helpful vote
March 23rd, 2023

Ivkovic, Order #*******:

Arrived undamaged, well packed, and in reasonable time. Thanks! Will use fishisfast parcel forwarding service in future.

Thumbnail of user mariiad3
1 review
0 helpful votes
January 14th, 2022

Fishisfast performs excellent logistics tasks, I liked our cooperation. Things for me were purchased promptly, employees are ready 24/7 to answer any questions.

Tip for consumers:
i think, this site is suitable for ordering and delivering things to Eurasia, Europe and other countries of the world

Service
Value
Shipping
Quality
Thumbnail of user christ728
1 review
0 helpful votes
November 25th, 2020

Good service i hope the put more shipping options to saudi arabia thu the support team is amazing and fast response

Thumbnail of user catherinezwliu
1 review
0 helpful votes
August 12th, 2023

Been many years since the pandemic, and all the services provided by this company Fishisfast, still continue its excellent work! Clear and speedy customer services and the partnership with the shipping company also remain very smooth. Highly recommend this service company!

Tip for consumers:
always ask, when there's anything not clear for the first-time user, the customer service team does reply and explained well within a few hours.

Products used:
all our purchased items for daily needs.

Service
Value
Shipping
Quality
Thumbnail of user tarekh11
2 reviews
1 helpful vote
March 18th, 2022
Verified purchase

Well done Fishisfast. I like your packaging. Everything is clear and well-arranged when you ask the customer service a question and when you get your package.

Tip for consumers:
Some websites in the United States are not shipping to their warehouse like Best buy. So be assure that the website you are dealing with is not listed in their forbidden websites.

Products used:
Shoes, Xbox batteries, Xbox controllers, and clothes

Service
Value
Shipping
Quality
Thumbnail of user hossamm3
1 review
0 helpful votes
May 23rd, 2022

Every time i use my us address in fishisfast i feel with the difference between it and other company
They are honest and fast handling my package after arriving on my locker
I really love they professionality

Service
Value
Shipping
Quality
Thumbnail of user catherinel913
2 reviews
0 helpful votes
January 27th, 2023

Been using this company for years, and I could truly depend on their speedy replies with customer services, always meet my packing expectation, so the entire service is fast and well delivered! Definitely highly recommend this company for their service.

Tip for consumers:
Been truly happy with this service, highly recommend it!

Products used:
I purchase items myself online, then this company provides the service to receive and pack up to ship.

Service
Value
Shipping
Quality
Thumbnail of user ezequiela6
5 reviews
0 helpful votes
September 25th, 2022
Verified purchase

Ease, commitment and you can use the address to receive your products purchased in other countries and then send them to your place where you live.

Tip for consumers:
Great service, great service and super fast shipping. I highly recommend your services they are essential and every time I request I am very satisfied.

Products used:
Cds , t-shirts, controllers games etc.

Service
Value
Shipping
Returns
Quality
Thumbnail of user almoaibed
1 review
3 helpful votes
April 4th, 2023

There is serious issue with the management, I am sure if this company is managed by other team, it will excel.

They keep returning customers shipments and deny shipping, also cancel customers accounts if you argue your rights with them.

Never allow them to have hand on your shipments, I will never trust having any shipment sent to them any more!

If you read the reviews (1 star ratings), you will find some common experiences which is STEALING your itmes, by creating any issues to force you abandon the shipments.

Is this their business model?

Thumbnail of user janed1046
1 review
4 helpful votes
May 19th, 2022

It's pretty safe to assume majority of the 4-5 star ratings on here are bull$#*!. This site is extremely unprofessional and i'm honestly quite surprised the site still exists with this level of sketchiness. They don't follow their own terms and service agreement and are very hostile and not understanding. If you were thinking about using this site— just don't.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mohammadk81
1 review
0 helpful votes
November 30th, 2020

Very good, a little bit slow but ok, I wish they offered aramex.

They respond fairly quick.
And their pricing is good.

Thumbnail of user iank170
2 reviews
0 helpful votes
August 31st, 2021

I have used shipito for many years, and recently their service has gone to hell and I am going to close my account. I will write a separate review for them. When looking for an alternative I came across fishisfast and my experience so far has been great. It is straightforward to use, efficient and cost effective. A parcel only took a week to arrive to Australia.

Products used:
Shipping

Service
Value
Shipping
Thumbnail of user saadm7
1 review
0 helpful votes
June 6th, 2017

The beginnings were hampered but within 6 months of the date of his book publishing there was a very fundamental development

Thumbnail of user sohaibm2
2 reviews
7 helpful votes
December 23rd, 2020

Avoid! They change their warehouse address and I lost my shipment because it was sent to the old address and the customer support basically told me to go f myself, even though I've been using them for 4 years. Also their shipping prices is very high. They take about a week just to send the shipment and if you choose aramex be ready to wait for an entire month to get your shipment, and if you contact the customer support they will tell you they are actually not late. There are so much better fright forwarding services, you should avoid Fishisfast.

Thumbnail of user olgak98
1 review
2 helpful votes
November 25th, 2020

Excellent intermediary service ordered 2 times, all it safely and quickly. Delivery prices are pleasant, they pack quickly even without paying for quick assembly and the support is very good. I will continue to use this service.

Thumbnail of user gazaaa
1 review
1 helpful vote
February 2nd, 2022

They do not abide by the conditions and laws of the company and deal with customers with coldness and contempt and without providing any assistance and they have no solution other than destroying shipments. This is other than the loss of some shipments after packaging.

Tip for consumers:
Subscribing to the company is just a waste of money and time

Products used:
Packaging, shipping and prices are very high

Service
Value
Shipping
Returns
Quality
Thumbnail of user prinzm
1 review
0 helpful votes
January 24th, 2021

Never ceases to amaze me, amazing service, fast and efficient. Very fast handling & receiving of the shipments. I'm very happy and satisfied with the service provided by this company.

Tip for consumers:
The more reviews the better, have some options to choose from

Products used:
Various items like, clothing, electronics and some accessories

Service
Value
Shipping
Quality
Thumbnail of user goolnoa
1 review
0 helpful votes
April 13th, 2019

Excellent freight forwarding and cargo aggregation company, excellent packaging, fast shipping, a bit high price I hope to consider.
I may repeat the experiment again

Thumbnail of user alekseyh
1 review
0 helpful votes
January 27th, 2021

Great company, great service, great prices. I ordered 5 products through this intermediary. I received all 5 products without any problems. I highly recommend this intermediary.

Tip for consumers:
I recommend using this site to deliver goods from one country to another

Products used:
delivery of goods to another country

Service
Value
Shipping
Returns
Quality

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From the business

Fishisfast is a global package forwarding service. We offer an industry leading web app where you can check your item photo and ship in simple steps. Buy online in US and ship today.

Company Representative

Thumbnail of user rossg16
Ernest F.
Founder, CEO
Typically does not respond to reviews

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4.2
273 reviews
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