Hi there I want to tell you about two things service prices it's let little bit high and you have to be more awareness because it happened two times you didn't put my purchase in my locker so I had to email you about that you can review my account
I've been a loyal fishisafst customer for many years. Until i lost two packages in the strangest way ever. I supespect that it was stolen. I contacted the customer service many time regarding these shipments and they were completely IGNORATNS. Unfortunately that suspecious act led me to never deliver any shipment to them again. They lost my trust.
Excellent freight forwarding and cargo aggregation company, excellent packaging, fast shipping, a bit high price I hope to consider.
I may repeat the experiment again
Great service the only thing that's bothered me. Is the late from the help center. And sometimes you have to ask to enable paying by your credit card.
Good service i hope the put more shipping options to saudi arabia thu the support team is amazing and fast response
Very good, a little bit slow but ok, I wish they offered aramex.
They respond fairly quick.
And their pricing is good.
High Quality, High Price
Thank you, the one of the best companys. I hope in future low prices thank you
They do not abide by the conditions and laws of the company and deal with customers with coldness and contempt and without providing any assistance and they have no solution other than destroying shipments. This is other than the loss of some shipments after packaging.
They provide you a special space for your shipments any also the send emails with photos if anything arrives to your mailbox an they have free of charge packages combining service which helps you save on shipping costs. And much more good services
Super fast great packaging and wonderful customer service.
Storage up to 6 months and fast registration for shipments, I had almost 100 different packages received and none of them were delayed or damaged!
They are one of the best companies in shipping forwarding. I tried multiple companies in the past years and I always face multiple issues either slow registration of shipments, slow support or unclear process. I been dealing with FishIsFast for years now and I can say it was a good decision to continue with them. The only side to this review is their prices and calculating the shipment by dimensional weight and not true weight which I hope they will solve these 2 issues.
Poor service, inaccurate pricing, way over priced
I ordered many packages with them as well as other companies of all this was the worst
They have the worst communication and the worst services.
I'll make sure to never deal with this company again as i can provide receipts for my orders for proof
This is not one bad experience
I literally ordered 5 packages with the same issues every single time
I have used this company for 4 years and have decided to stop and warn everyone of how terrible it has gotten. It started out as a good experience with nice customer service. Now it is absolutely terrible to work with and makes consolidation and shipping a nightmare. The benefits of this company no longer outweigh the disadvantages.
In recent years, I have often purchased goods on various sites and online stores in America. I really liked the Fishisfast mail broker service. His staff is always helpful and helpful. Parcels are packed very quickly and there is the possibility of economical delivery of up to 20 kg. to Russia. I don't see the need to change my mail intermediary.
I love FishIsFast and I'm so glad that I got to shop and ship with them!
The whole experience was amazing and I have no regrets whatsoever... they protect your package like if you paid a billion dollar for it! I ordered Makeup, clothes, and food! Just to test the company and I'm so pleased to tell you that they arrive in excellent conditions. Love you. Keep up the good work and I wish you all the best.
My package was lost and when I asked for a refund they said we will not refund you and if you file a claim on Paypal or your bank account we will shut you down and close your account.
Customer service is the worst ever
They don't pay attention when they pack your stuff, I lost full order contents from Amazon cost me around 200$. The worker didn't apply for the insurance and I lost my stuff, money and effort. Not professional workers at all
I received an empty box containing no graphics card. Upon contacting Fishisfast, they asked me to contact back Amazon. Amazon provided the Fedex package number and weight of 2.54kg while Fishisfast showed 0.54kg on weighing. I contacted them back but they denied. I am waiting to see if they are still in denial after I provided full evidence.
Once again convinced of correctness of my choice. Had big problems with customs clearance of the parcel. The problem in length in 7 MONTHS! During the whole time FF took an active part in solving the problem. And certainly only with the help from FF I got the parcel. A huge thank you to all the staff for their patience and active participation in this matter. P.S. Sending exceeded 11.000. And no problems from the side so we got to work. Always quickly and efficiently!
STAY AWAY from these fraudsters! They are a bunch of thieves! They randomly suspend your account for "violating their T&C" without reason and then refuse to ship your products to you. Disgusting fraudsters!
Overview
FishIsFast has a rating of 2.8 stars from 278 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FishIsFast most frequently mention and shipping fees. FishIsFast ranks 10th among Mail Forwarding sites.
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- New Castle, DE, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members