Tan P.

Spend thousands on Ebay and Amazon, after so many shippers this is the one to beat. Do not hesitate to try, i really enjoyed the intuitive dashboard and live chat. A history of your chat is always there for your reference.

A. Your items received, you get immediate notifications, pics of your package, its size and weight all for free. No storage fees for a generous 180 days so slowly shop and bid for the best auction deals.
B. So many options when time to repack and combine your packages to save on Dimensional Weight and pics of the repacked items, the contents and repacked size and weight.
C. Lots of options like removing your invoices, double boxes, keep original packaging or remove them.
D. You have Fedex, DHL, Aramex, USPS and all the prices shown so just pick and chose the cheapest or fastest shipper!

Enjoy your shipping experience like i did. That is why i write this review and hope you too will give them a pat in the back if you think they have done an excellent job.

Poh Seng Tan

I have been purchasing from USA for more than 10 years using MYUS. For some reasons my account was freeze and when i wanted to pay back the amount owing i had to go to the bank and TT the amount. At that time they don't take credit card or Paypal anymore and the only option was to go to the bank. So i am now no longer their customer and found Viabox. I purchased 5 small items from ebay, the largest item box is about 12x10x4 inches and as each items arrives at Viabox i received a photo of the item in the box pack by the ebay seller. As each item arrives i received a photo of the packaging and was promptly notified. Today i received the items in a very study box, they have consolidated all the 5 items, they removed the ebay seller packaging but retained the product original packaging thank God for that, 1 item is a used 2001 car engine part (carburator) but the original bubble wrap was not removed. I saved so much money here as the re-packing into a single box, bringing my shipping cost to about USD180. So pleasantly surprised also the person who consolidated the 5 items did a very good job. It took quite a bit of time from USA to Malaysia total time was 14 days but no complain as i chose the cheapest option using TNT. In addition there were more time taken at Viabox about another 4 days. From my experience chose what you purchase, attractive items like jewellery, watches should not be shipped in this manner. Fragile items will need to be packed by the seller before shipping to any freight forwarder. Look at the photos if item is already damaged, hope that helps, to prevent damage you need to communicate your concern with the seller and freight forwarder like VIABOX. It also depends on the person packing your items on both sides, i have received damaged goods that arrive, but if it was taken care of by the seller then the chances of receiving it undamaged at the final delivery will have less damages. I always ask if the item comes in its original item boxes. Computers, cameras, electronic items etc. Thank you VIABOX for a good job.