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FishIsFast

How would you rate FishIsFast?
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Saudi Arabia
1 review
0 helpful votes
Follow Sarah A.
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Great Service
April 29, 2019

I'm very glad that this website is the only one that I use to ship my shipments all the time and It's very pleasant to deal with their beautiful customer service. I Totally Recommend!

Date of experience: April 29, 2019
Saudi Arabia
1 review
0 helpful votes
Follow Mousa A.
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Hidden cost
April 22, 2019

Very bad service, I shipped car accessories thru them from US to Saudi at $ 700 when Fedex delivere the shipment they asked for $200+ as hidden cost, when complained to FiF they referred me to detailed T&C page where between the lines there is term exclude duties and handling!

Date of experience: April 22, 2019
Brazil
1 review
2 helpful votes
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They'll literally LIE to you and STEAL your items! I paid for a shipment that ended up being returned to them (their fault). I had no choice but to open a dispute on Paypal, they immediately blocked my account, but said I could still have the remaining items in the warehouse shipped. It was a LIE! After a while, they said they wouldn't ship them, just stopped answering my messages and STOLE all my stuff. I can proof everything I'm saying. Check the other reviews complaining about IDENTICAL ISSUES. Do yourself a favor and USE INSTEAD MYUS, SHIPITO or any other forwarding service!

Date of experience: June 21, 2020
Saudi Arabia
1 review
0 helpful votes
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The best
March 31, 2019

Registry is free and the service is top class, never have I ever faced a problem while shipping with them during my 1 year shipping. Even their customer's service is responsive and helpful.

Date of experience: March 31, 2019
Croatia
1 review
1 helpful vote
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Ivkovic, Order #*******:

Arrived undamaged, well packed, and in reasonable time. Thanks! Will use fishisfast parcel forwarding service in future.

Date of experience: March 23, 2023
Qatar
1 review
0 helpful votes
Follow Mathieu R.
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Life changing
July 16, 2019

Cheap, fast and responsive. Changed our way to buy online (we are living in Doha). Never had trouble and no issue whatsoever on deliveries.

KUDDOS to the team!

Date of experience: July 16, 2019
Israel
1 review
0 helpful votes
Follow Firas N.
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From the reality of experience and working with this company, I advise all buyers through the internet and shopping also, they should actually set up a box with Fish Fast
Honesty, honesty and accuracy in deadlines
Suitable prices for everyone
Thanks Fishfast

Date of experience: November 25, 2020
Egypt
3 reviews
1 helpful vote
Follow MOHAMED M.
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BAD COMPANY
May 16, 2019

THIS IS THE WORST COMPANY EVER TO SHIP WITH >NO TIME RESCPECT I AM WAITING FOR 2 DAYS NO TO SHIP MY PACKAGE AND THEY WILL NOT GIVE YOU AREFUND FOR ANY DELAY LOOK WHAT IS THE REASON THE COURIER CAR IS NOT BIG ENOUGH TO TAKE ALL PACKAGES >>WAIT ANOTHER DAY AS U LIKE >>>>

Date of experience: May 16, 2019
RU
1 review
1 helpful vote
Follow Arkadiy V.
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Good company.
January 12, 2018

Hello! Working with this company for 3 years, happy with the quality of services. The prices are appropriate. Good company. On foto my new and cool NB shoes.))

Date of experience: January 12, 2018
Kuwait
1 review
0 helpful votes
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Super
April 16, 2019

Vishvast made me shop with ease and comfort
And I get my pictures
The packaging is very, very, very excellent
It was an amazing experience, each shipment gave me details of weight, dimensions and customer service are wonderful and excellent and very quick response

Date of experience: April 16, 2019
Saudi Arabia
1 review
0 helpful votes
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Never ceases to amaze me
January 24, 2021

Never ceases to amaze me, amazing service, fast and efficient. Very fast handling & receiving of the shipments. I'm very happy and satisfied with the service provided by this company.

Date of experience: January 24, 2021
Kuwait
1 review
4 helpful votes
Follow Mohamed A.
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Beware of the company
November 12, 2020

‏Beware of the company, fishisfast, I have been dealing with them since 2018, but now I do not advise you because of the experiences that I gained from them, my shipment has been held by it and they do not want to ship it to my country or return it under the pretext that they are due to file a lawsuit by mistake in Paypal, and I mentioned that there is no case against you and I sent a copy to them with a picture From a site that there is no claim in paypal, if you send paypal by mistake or if there is a complaint or a valid claim against fishisfast they block your account, even if you have a shipment in the fishisfast warehouse, they hold it and block you, beware of them, thank you

Date of experience: November 12, 2020
Brazil
5 reviews
0 helpful votes
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Amazing
September 25, 2022

Ease, commitment and you can use the address to receive your products purchased in other countries and then send them to your place where you live.

+3
Date of experience: September 24, 2022
RU
1 review
0 helpful votes
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5 stars
January 27, 2021

Great company, great service, great prices. I ordered 5 products through this intermediary. I received all 5 products without any problems. I highly recommend this intermediary.

Date of experience: January 26, 2021
Malaysia
2 reviews
3 helpful votes
Follow Tan P.
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Spend thousands on Ebay and Amazon, after so many shippers this is the one to beat. Do not hesitate to try, i really enjoyed the intuitive dashboard and live chat. A history of your chat is always there for your reference.

A. Your items received, you get immediate notifications, pics of your package, its size and weight all for free. No storage fees for a generous 180 days so slowly shop and bid for the best auction deals.
B. So many options when time to repack and combine your packages to save on Dimensional Weight and pics of the repacked items, the contents and repacked size and weight.
C. Lots of options like removing your invoices, double boxes, keep original packaging or remove them.
D. You have Fedex, DHL, Aramex, USPS and all the prices shown so just pick and chose the cheapest or fastest shipper!

Enjoy your shipping experience like i did. That is why i write this review and hope you too will give them a pat in the back if you think they have done an excellent job.

Poh Seng Tan

Date of experience: October 17, 2020
RU
1 review
0 helpful votes
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Always super!
January 12, 2020

Tryied this service for the first time this year - will definitelly recommend to all. Answer on all questions very quickly, shipping is great, prices are low.

Date of experience: January 12, 2020
Italy
1 review
4 helpful votes
Follow Sam V.
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If you value a smooth process or transparent policies, stay away.

- Day 1, I have the option of paying by PayPal, but I want to pay by credit card (stupid me). I ask to pay by credit card. They say, OK, just wait 1 day.

- Day 3. They ask for my ID, photo of my credit card, and the invoices. As my sister purchased these items for me, this is a hassle and a half (why did they not say what was required beforehand?). So I say fine, I will pay by Paypal. Guess what, that has been disabled. There is literally no way to pay for my shipment. I ask to reactivate Paypal. They say OK, just wait 1 day.

- Day 4, They ask for my sister's ID, her credit card, her PayPal invoice, and her bank statements. I point out it is unreasonable to ask for a 3rd party's information. They do not care. I provide it.

- Day 6. I provide what is asked for, despite it being a ridiculous request.

- Day 8, they ask for another of my sister's credit cards, and a picture of her holding up her ID.

So 8 business days later (a week and a half in real days), I still can not pay for my shipment. I will provide what they are requesting, but I wonder what they will ask for next, DNA? Fingerprints? Blood sample?

Any reasonable company would state upfront what is required, not keep adding more and more requirements daily.

Abysmal company - stay away.

Date of experience: September 30, 2019

Absolutely horrible customer service. My sister bought some things for me to ship to UAE. AFTER I shipped to them, I wanted to pay for shipping to UAE using my credit card, as I do not have a Paypal Account. In order to activate my credit card payment, they asked for my ID and a copy of my credit card. This is fine. They also asked for the invoices. Now, my sister bought these for me, so I had to get the invoices from her, which was very annoying.

And by the way, every time they make a request, it takes then 1 or 2 days for "security" to process.

Then they came back and asked for my sister's ID, her credit card copy and her bank statements. Of course this is ridiculous - how is this related to security for shipping to me? I provided her ID - but how is it OK to ask for a 3rd person's credit card and bank statement?

By the way, they then disabled the pay by paypal feature as well. Why? No reason. No explanation for anything.

I can not wait to see what they ask for next. DNA?

If this was their policy to require these documents, they should have made that clear before accepting shipments. This hassle of providing documents, waiting, then providing more documents, is not worth any potential cost savings.

If you value convenience, transparent policies, and even semi-responsive customer service, stay far away from these people.

After I get this shipment, I will never use them again.

Oh, and get this, now they are saying they will charge fees for holding onto the packages. They are causing the delay with endless "security" questions and then they charge fees for delay. Pretty slimy.

Date of experience: September 27, 2019
Saudi Arabia
1 review
0 helpful votes
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Perfect.
April 16, 2019

Their name says it all
They ARE fast
And have a lot of great services at a reasonable price
You can open a US mail for free, and store all of your goods there (for 6 months, for free) so you can get them all at once for a better value shipping cost

Date of experience: April 16, 2019
Japan
1 review
0 helpful votes
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I arrived safely.
December 13, 2020

It was early, and the correspondence was splendid, too. In addition, I wanted to use it. Thank you for quickness careful packing. I was able to do shopping very in peace!

Date of experience: December 12, 2020
Qatar
1 review
0 helpful votes
Follow Ahmed L.
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Very bad customer service and huge delay

3 years ago they were very good in term of time, however from the customers service prospective they were always bad and complicating things.

Date of experience: July 27, 2020

Overview

FishIsFast has a rating of 2.8 stars from 278 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FishIsFast most frequently mention and shipping fees. FishIsFast ranks 10th among Mail Forwarding sites.

service
38
value
38
shipping
37
returns
26
quality
34
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