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They are one of the best companies in shipping forwarding. I tried multiple companies in the past years and I always face multiple issues either slow registration of shipments, slow support or unclear process. I been dealing with FishIsFast for years now and I can say it was a good decision to continue with them. The only side to this review is their prices and calculating the shipment by dimensional weight and not true weight which I hope they will solve these 2 issues.
Over priced compared to other companies, no discount and the slowest support you will find (every support in their company is named Alice)
I am very surprised of the quality of service that MyUS offer and how they are in business in a miracle by itself.
First they are overpriced despite the fake discount they apply (even with it they are still higher than other companies like USaddress.com). Second service under them cost $$$ like box photo or product photo where other companies offer them for free. Now I encountered a lot of rude and useless MyUS employees but like Angela took first place by far. Imagine having your wife birthday gift been thrown away (gucci bag) because she had a bad day or she hates her job (I won't blame her I hate MyUs now as well). When trying to contact any MyUS employee you can only use emails (like Nigerian "419 scammers) to explain the situation and see what the hell is going on with your item that you paid $$$ money for it. Let just say I would advice not to use their company even if it is free (ohh I forgot you have to pay 60 USD every year to them on top of shipping, photos, expensive services, rude employees, lost packages... etc)
My conclusion
1- try to look for another company (one nightmare employee like Angela is more than enough)
2- they have good employees but very rare
3- OVerprice, overpriced and overprice
4- You have to pay 60 USD every year to them
5- Good luck getting one on the phone (only one email and they are claiming they are the #1 shipping company). I think they award themselves this title
6- Try WS1, USaddress or nybox or way less than MyUS
Hi Abdullah. We are happy to hear that you had a good experience with Beryl Grace but sad to hear this was not your overall experience. This is not the experience we expect for our members. Please contact us again directly if you would like to discuss your specific concerns so we can help
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Been a customer for over 15 years, and they have never, ever lost a package. If there's an...
Been many years since the pandemic, and all the services provided by this company Fishisfast,...
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.
Thank you