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FineArtAmericaReviews 2,620

4.7

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.


fineartamerica.com
Sheffield, SYORK, United Kingdom
+155
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FineArtAmerica Reviews Summary

FineArtAmerica has a rating of 4.7 stars from 2,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.

service
175
value
172
shipping
168
quality
226
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Texas
1 review
0 helpful votes
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1st purchase
June 12, 2020

Received just what I ordered. Arrived in good shape.

Date of experience: June 12, 2020
Illinois
2 reviews
0 helpful votes
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Love at first sight! The creative team and high-quality work. I can recommend this service to everyone.

Date of experience: June 12, 2020
Michigan
1 review
0 helpful votes
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Milkman Greeting Card
June 12, 2020

Very timely in processing order. Very satisfied with my card, photo is very unique. Thank you.

Date of experience: June 12, 2020
Spain
1 review
0 helpful votes
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I received a framed item that I had some questions about. I was able to communicate with their distribution center and they were most helpful in resolving my issue. I would not hesitate to order from them again.

Date of experience: June 12, 2020
Pennsylvania
1 review
0 helpful votes
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Great Service
June 11, 2020

This service was fast. My pictures are beautiful and came in perfect condition. I am considering ordering another print. I would definitely and have already recommended this gallery to my friends and family.

Date of experience: June 11, 2020
Massachusetts
1 review
0 helpful votes
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Great selection
June 10, 2020

Easy ordering, many print mediums to choose from.
Appreciated photos showing scale of print on a wall.

Date of experience: June 10, 2020
South Carolina
1 review
0 helpful votes
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Wonderful Art!
June 10, 2020

I bought an incredible piece of art photography on metal that is absolutely gorgeous. It arrived carefully packaged and is a joy.

Date of experience: June 10, 2020
Canada
1 review
0 helpful votes
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On May 6th I bought two prints (I need to say that the quality is very good). As per website you would have to wait 3-4 business days for the prints to be ready to be shipped. As nothing had been shipped after that time frame, I sent an email asking for some help. No answer. After sending a second one I was told that I had to wait for 9 business days. Why wasn't the email sent to you hadn't mentioned that?
The prints were shipped on May 19, but I just got them at the beginning of June. On top of that, there was nothing in big bold letters saying that printings were inside of the big envelop. As a result, they were pushed inside of the mailbox.

Date of experience: June 8, 2020
Illinois
1 review
0 helpful votes
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Great Canvas Painting
June 8, 2020

My experience with Fine Art America was very good. Customer Service responded promptly and my painting was well packed.

Date of experience: June 8, 2020
California
2 reviews
0 helpful votes
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Beautiful art
June 8, 2020

It is a very easy process. Select your art and how you want it. My piece arrived and looks amazing.

Date of experience: June 8, 2020
Canada
1 review
0 helpful votes
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Cheech portrait
June 7, 2020

This is the second portrait I've had framed through FineArtAmerica. Both arrived in a timely manner, and both were beautifully done and ready to hang.

Date of experience: June 7, 2020
Florida
2 reviews
1 helpful vote
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Nice Quality
June 6, 2020

My order was a little delayed due to the problems with the pandemic, but communication with this company was great about explaining the issues. The quality of the print and the nice job on the framing was excellent. I was extremely impressed with how well it was packed for shipping. I ordered a large print 18 x 24 framed, but it arrived in perfect condition, not one scratch. I will order from this company again.

Date of experience: June 6, 2020
Texas
1 review
0 helpful votes
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BEAUTIFUL
June 5, 2020

Most beautiful picture I've ever purchased. It is a light, soft painting so nice

Date of experience: June 5, 2020
GB
1 review
0 helpful votes
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So easy
June 5, 2020

The choice of mounts and frames offered compliment the picture beautifully. It arrived well packaged and exactly as I anticipated. First class service.

Date of experience: June 5, 2020
Washington
1 review
0 helpful votes
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Good Product
June 4, 2020

Fine Art America puts out a good product, nice matting and frame for the artwork. They were somewhat slow in getting the picture, matting and frame put together, but it may have been because of the CoronaVirus thing going on during that time. That is the only reason I gave them 4 stars instead of 5, but, again it probably was due to something they had no control of. Shipping was fast and the artwork was very well packaged.

Date of experience: June 4, 2020
Georgia
1 review
11 helpful votes
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Horrific
June 4, 2020

Purchased 4 frames prints a month ago. Supposed to ship in 3 days. Every week I checked in and got a vague excuse. Called today for a refund. I was told package shipped. I asked for tracking number. They said they didn't have one. Then they got mad at my questions and hung up on me... Horrible service! Spent over 2k and this is how they treat me!

Date of experience: June 4, 2020
Oregon
1 review
4 helpful votes
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Ordered framed picture on 5/8/20. When I ask questions they just send a canned response. This was a present and when I ordered it there was a 4-5 day production. Now they have posted 10-15, but mine is already past that.

Date of experience: May 30, 2020
Oregon
1 review
3 helpful votes
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Mask and Mug
May 30, 2020

It was easy to order the items. There was an unfulfilled expectation that I would be getting emails telling me when my items were shipped. That never happened so I had to continually sign in to my artist's website to check on my order's status. That is why I'm am giving such a low rating.

Date of experience: May 30, 2020
California
1 review
0 helpful votes
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Always surprised...
May 30, 2020

... how beautiful all the products I have ordered from Fine Art America have been. The wide selection of images is phenomenal and the quality of prints and sharpness is amazing. Great customer support. Everything comes out looking just the way the site shows the item, often they look even better!

Date of experience: May 30, 2020
Tennessee
2 reviews
0 helpful votes
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Divine mercy picture
May 30, 2020

Fast, nice, all the good things i love the way my little project turned out, so i say to you thank you for your part

Date of experience: May 30, 2020