On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
We monitor reviews for authenticity
Vivid, deep colours on a print of a Degas. Thank you and well done.
Quality things they have. I am very satisfied with my purchase. I received my order in a timely manner. Was surprised how fast my order was sent out. Thanks again!
I was very pleased with the Iain Stewart Watercolor Print I purchased from Fine Art America. The Print arrived in perfect condition. I will Shop Fine Art America again.
Have purchased a few times. Always great experience!
This was a gift for my son and it is beautifully done exactly as ordered.
I highly recommend this company.
Beautiful picture printed on metal. Easy to hang (not too heavy), came well packaged and secure. The turn around was quick as well! Thank you!
I had a friend who I wanted to buy photos she had been taking of wild horses and Fine Art America. I had never heard of them and I too am a photographer. I got the canvas prints and they were extremely well packaged and arrived the same day but separately. These were the first canvas prints I have even purchased and they seemed to be fine. One was a little off with the artists signature visible off to the side. I was not that uncomfortable but surprised how it got there since the main artist signature was on the front where it should of been. All in all, I was happy with the purchase and figured they would get it right in the future.
I ordered and received for great prints from a photographer I enjoy. The product quality was amazing. I came well protected and in excellent condition. I have since used them to make some personal items of my own photography. I can not wait to see the outcome.
I appreciate that FAA will produce a greeting card for most of their art so I can see the actual colors and how well they coordinate with the room colors before I buy. I recently did this and ended up getting a canvas print in a floater frame. I'm very happy with the quality of the print, how it is mounted in the frame and the colors. I can also use the greeting card when shopping and buying other accessories for the room to be sure the colors will work well together.
The online selection is amazing. The photos depict the artwork exactly, and I am very pleased with the product and service!
The picture I received was damaged and did not look anything like the website described. The day I received the picture I sent them photos of it. The photos clearly shows my concern. They will not give me a refund and will not respond to my requests. The website shows white background on wood but the one I got there was no white background like website describes it was just Red on pine wood.
I had my eye on two prints and had them (and tons more) saved in my favorites for a long time. My boyfriend and I are doing some remodeling work in our home and didn't want to spend the money on the prints. However, when I showed him these, he said he thought I should purchase them. I sat for another couple of days choosing matting and frames. Finally ordered, they were delivered on time and so well wrapped for shipping. The frames and the matting were perfect for the prints and my friends and family have complimented them. When I told them the price they were impressed by how reasonable they were. I highly recommend Fine Art America.
Hello! I was looking for a wall decoration stuff for a long time and finally, reading these testimonials I have chosen your service. And I didn't regret it! Now I totally love my home because the design is just as I wanted to be!
We had been searching for some time for the perfect painting for my sons room. The Slash canvas was exactly what he wanted and exceeded our expectations. My son was thrilled. The customer service was top notch. Due to covid, things were a little behind and the team did a phenomenal job replying to my emails promptly, answering my questions and keeping me updated. I even received an email a week after delivery making sure we had received it and everything was ok. I would recommend Fine Art America to anyone and will definitely be a repeat customer.
I sent a question and a ticket was created. It's been 8 days and I haven't got a response. So I won't be purchasing anything.
FineArtAmerica provided a great selection of a huge variety of images. High quality prints on heavy stock assures longevity. Color match and service was excellent! Thanks!
I've found my favorite artist here. He work is spectacular. It's a real treat to be able to buy his work in so many different ways. I ve prints framed some matted and others canvases. My taste in art is all over the map so in addition to my favorite I canwamder all over the site. There is honestly always something interesting.
Ordered a print. Stated shipping 3/4 days. Because of the virus I knew would take longer. I Emailed in 10 days and was told was going ship out that day. Never did. Next day. Did a chat. That was useless. Called and said they would email to cancel. Now I get a reply " cannot guarantee cause my order is in processing. Oh and the chat person said it's not going out for at least another week. So, 11 days later, I have NO idea if it's canceled. No idea if it will arrive. No idea what the heck is going on. DON'T Order from them unless you care less about when it arrives.
I ordered a tote bag. I came within the expected ship time, and the quality is great!
I have ordered several phone cases from your website and have loved them all, thanks!
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.