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From the business
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica Reviews Summary
FineArtAmerica has a rating of 4.8 stars from 2,626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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I have made a few purchases this year and have been very satisfied with every one. The prints I've purchased, whether they're framed or not, always are just as described so I'm comfortable ordering from Fine Art America because of that. Every item has always been delivered in reasonable time and I have had no problem with damage of any sort.
The art I purchased arrived flat and not rolled which I really appreciate and the quality was great. No complaints.
My purchase was a top-quality original artwork displayed on a mask - a sign of the times.
Beautiful original art.
It was a positive experience from beginning to end. Easy on line ordering. Picture arrived extremely well wrapped. The picture was better than I imagined. Everything was included to hang the picture... a huge plus to me. I was so pleased that I placed a second order with them.
This picture is so detailed. I really like it. It fits in my billiard room perfectly and is the centerpiece. I've received many compliments on it. Highly recommend
First, I NEVER write bad reviews. Here is my first one. Orders placed 2+ months in advance to assure delivery before the holidays. All Confirmations were worthless. My items arrived 2'nd week in January. I called, I e-mailed, I did everything possible to receive some kind of communication back. I got nothing! 0 customer Service. Puzzles arrived with crooked pictures on the front of the boxes. Items were crushed. Pieces inside were loose. No wrapper on the inside to protect contents. Awful for the appearance of such expensive items. I could of just gone to the 99 cent store. I wish I had. I was a repeat customer. Never Again... It is now February. I still haven't heard from anyone at the company.
Too long to bother but they automatically put an item on you didn't even look at! The order changes at check out AFTER you complete it! Try cancelling it...
Send them a msg and get back a flat msg... no customer service! Now I have to dispute payment on cc and I'm NOT paying to return it that's IF I even recieve it!
Voids canceling the my order and issuing a refund. Tell lies. Told me parcel had shipped when clearly from the couriers own webpage they had not received the parcel!
Lies, lies, lies.
This is my first experience with theses people and it will be my last
This is my forth time purchasing something from Fine Art America - always excited and anxious to receive my package. Extremely quick delivery, no waiting for weeks. My first two orders were shower curtains, love both of them - have received many compliments. The second was a duvet cover, unfortunately it had to be returned (the cover was beautiful, just didn't match my decor). Received a credit in a very timely fashion. Communicated with one of your customer service reps, excellent customer service. After scrolling thru your on-line selections, I did manage to make a selection of a duvet cover that is perfect for my bedroom decor. Love it!.
I look forward to visiting your site again. So much to choose from! Great selection, great art work. Being an artist myself, I do enjoy viewing others talents. A very happy customer.
Easy... love my mug not only from photo I chose, but comfortable to hold, perfect size. Excellent all around
Compared with other sites this site has a great and unusual collection of greeting cards. Wonderful displays of art work.
I do however like any site like this it can be a blow when it comes to delivery costs.
Easy ordering and fast shipping.The quality of the framing is top notch.
Extremely poor workmanship on pillows. Loose threads, the labels are not put on correctly, the corners are not 90 degrees. I would be extremely embarrassed to give these to my clients. Have sent emails asking for help in this matter have heard nothing.
Very smooth process. Lots of choices for print sizes. Prints were packaged beautifully and delivered promptly. Super-easy from ordering to receipt.
Puzzle arrived so fast! Can't wait to give this to my mother to make. It's her favorite place and a fantastic picture of Lake Willoughby.
Great art prints,,, good service,,, quick shipment... very satisfied
Great item bought for my son he loved it, excellent service very quick delivery would highly recommend.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members