FineArtAmerica has a rating of 4.8 stars from 2,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
Website easy to use. Package arrived quickly and in perfect condition
Shipping took a little too long however, it was worth the wait
Extremely good quality canvas.
My partner will be thrilled
Perfect
High quality
Shipping to Canada
Prompt service emails and follow up.
A
Nice product and stamp. It's similar to the original.
Have purchased a few times. Always great experience!
Excellent purchase beautiful choices with a wide selection
The piece exceeded expectations...it was beautiful...reasonable price...arrived in timely manner...
The product was as described, packaged perfectly, and received in a timely manner.
Very good experience with FineartAmerica. Items arrived on time and in great shape.
Delivered when I was told it would be. Very well packaged.
Items arrived in condition described, and earlier than expected.
Nice photo, fast shipping with ver good packaging.
Great site to purchase prints, and items of your favorite artist.
Easy to put together and looks good on my wall will consider ordering again
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.