FineArtAmerica has a rating of 4.8 stars from 2,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
Each picture was perfect including the matting and the frame. I couldn't be more pleased.
Got a sticker with my Audi tt specs, brilliant gonna put it on my partscaster
The painting is perfect! The color of the water is perfect!
My picture came securely wrapped and right on time I would purchase from this site again!
FineArtAmerica provided a one stop shop of great art for my man cave.
Easy to order, received promptly, great print on greeting cards. Very happy with purchase. Thanks!
Quick customer service and beautiful canvas of daffodils.
Nice purchase, annoying when it comes to wanting a review
Easy professional purchase, fast shipping. Love the Artwork
Great product and fast shipping>>>>>>>>>>>>>>>>>>>>>>>
Saw what I wanted online, ordered, photo arrived in a timely manner as described!
My order arrived quickly and well packaged. Very nice quality.
Great site. Love the products and quality. Easy shopping. Convenient
Easy website to surf, with nice quality merchandise!
Beautiful picture that is calming and reminds me of my favorite sport.
Quality, quick and exceeded expectations... I will be a repeat customer
They always made transactions easy and correct. Speedy shipping with no problems
University of Kentucky shower curtain was top quality.
Beautifully produced pictures and frames. Faultless service. What more can you ask?
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.