FedExReviews 2,892

Ordered something with 2day shipping and day 6 and still haven't received it. It's in a warehouse 15 minutes from me and can't go pick it up because it hasn't been Processed so still waiting for something that could have been here 4 days ago

FedEx is the worst delivery service, their driver's can't ever deliver to the right address, and they even have gps. FedEx SUCKS BIG GREEN DONKEY $#*!S!

I see many reviews that ask if fedex is the worst. Yes it is. This is the second package they have lost with no hope of ever getting it. This package has been is Mayfield Kansas since December 21st, 2021. There answer is < file and insurance claim > Well we've done that before and did not get anything settled. The other package they lost was an apple computer. Luckily the shipper has had problems with fedex before and covered it with their insurance. This package is 12 inches by 12 inches by 15 inches.? Are employees taking stuff home?

Fed Ex is the absolute WORST delivery "service" on the face of this Earth! I've yet to receive several orders but keep getting "out for delivery" emails. Worst order - Fed Ex in Austell, GA, 30 minutes from my house, rec'd my Omaha Steaks order on 12/2/21 but did not deliver until 12/18/21 even tho I rec'd almost daily emails that order was out for delivery. If I could give NO stars, I would! I've gotten to the point that if a company ships Fed Ex, I will not order from that company. Fed Ex has been like this long before this holiday season or the pandemic.

FedEx should re-brand as FedUp!... Waited all morning for a package to be delivered. Based on previous lousy experiences, I asked for proof of signature this time (along with providing my cell number). No package was ever delivered but I did received delivery conformation, which displayed a made up FAKE signature name, used by the driver. I can only assume the driver STOLE the package?! I must now, (yet again) go through the pain of dealing with customer service. I never have this issue with UPS. BUSINESSES, STOP USING FEDEX! They are consistently unreliable!

This has got to be the worst shipping service available. We paid for three day shipping but it never arrived on time. They even passed the parcel on to another company to deliver. I think even one star is too high a rating.

Fedex needs to pay there employees more, or go out of business. Their model isn't working, and package delivery through them is in a huge snarl of bad actors, angry employees, and no follow through. A thoroughly broken business

My husband ordered a terrarium for me bearded dragon in the very biggining of December 2021. The company shipped our package right away. I have been waiting 3 weeks while my package sits on a truck in Norcross! I called to tell them ill come get my package from them myself. The lady I spoke with ignored my request to pick it up and told me she was starting an investigation as to why it was still on a truck. That was a week ago. I've received NO calls about the investigation. I got a text this morning telling me my package was out for delivery only to get another message this evening to tell me there's yet ANOTHER delay and I will not get my package yet again. This is by far THE WORST sipoing company out there! I don't know why any companies use their services. Terrible customer service, terrible delivery service. The only reason i gave them 1 star is because i couldn't leave the review other wise! HORRIBLE!

It happened with me and my aunt. We paid for international priority shipment for a power of attorney. It gets stuck in customs for weeks. Probably because they lump it with other parcels which need clearance. On top of that there is no update on date of delivery. My documents were time sensitive because they needed to be produced in court. They were not delivered on time.

My item is out for delivery since December the 24th, late that day, they change it to the 26th. Today is the 28th item still on a truck out for delivery now with no date. Worst company ever.

On 11-14-21 I received 2 packages from chewy.com. I was in the garage and heard a huge noise thought it was a car accident. I went out and the FedEx truck was leaving. Called for him to stop but he ignored or didn't see me. The driver broke my porch chair in at least 8 pieces. Couldn't count the smaller ones too smashed up. I called both chewy and fed ex to complain. Nothing was done. I called again in January fed ex would do absolutely nothing because I couldn't find my complaint number. Chewy wouldn't do anything they resent a complaint to FedEx but nothing happened. I tried online to complain but they needed the tracking number from the box which I used for gifts. Here's my question. If they are a worldwide delivery company. How come I have to furnish numbers to them. Don't they know where they were. I bought a new chair but FedEx should have paid for it. For 25 dollars they made an enemy. When they're worth millions. I don't deal with FedEx or chewy either anymore.

I ordered a package through Walmart
FedEx said they delivered my package on December 17 and there's a package to sign for I never sign for a package somebody signed the packages my name in the way they put it is not the way I put my signature FedEx has been giving me the runaround every since about my package no one has called me no one has contacted me and now they're saying my case is close Can someone plz help

Hi,

I have shipped a courier from FedEx and it was a very expensive proposition. My couruer is noit yet delivered since last 9 days and Whenever I call customer care I get standard reply. FedEx is horrible

Regards
Rajaniesh

The customer service agent was no help, stopped talking and held the line open for 20 minutes. I had asked to speak to a supervisor or manager and was told I could not. I asked for a survey and was denied. Incompetent at best. I will not be doing business with FedEx again.

After sending complete payment they keep sending letters and threaten with law firms. Very bad bad customer care.

Had a package that was picked up in Cali to be delivered to me in LV, about 4 hours away. Was supposed to be delivered on 12/22.On the 23rd it was in NM. By the 24th it was in Oklahoma. Then Indy. Then NJ.New delivery is 12/29. Instead of admitting they $#*!ed up, they claim it was the best geography. Even Fed Ex can't be trusted. How is it the best route to travel from west coast-to east coast-to west coast again.No apologies, just excuses.The supply chain can't improve if these companies continue to hire morons who can't deliver a package a 4 hour distance. By the time I get my perishable item, it will have perished.

Unfortunately for me, Puma uses FedEx and they give no options. FedEx always rescheduled their delivery just before its supposed to be delivered. It's not unusual for them to change dated 3 or 4 times. I feel sorry for anyone who ordered from a company who use them for Christmas delivery.

The FedEx drivers are supposed to leave my packages at my door at the side of my house but instead they seem to want leave them in the middle of the walk way around the front of the house or in front of the garage, that is also located at the front of the house. Not to happy with this. This is being lazy and not caring about the customer. I would give 0 stars if I could.

I would never recommend this company to anyone and I will tell everyone I know not to use this company. The service delivery is the worst I have ever experienced and the customer service is non existent. I cant say a single positive thing about this company. They are terrible!