FedExReviews 2,892

Very Very poor service. First the package is not delivered on time and when inquired about it, they have no answer. The only answer I was getting is give us some more time. Asked if I can talk to the supervisor or manager, They said everyone has gone for the day by 1 pm. They even can tell if it will be delivered on the day or not. So I have a just sit at home for the whole day till 8 pm and hope they deliver it or wait again the next full day to be delivered. This is really very poor service.
Even the online tracking system is same, first it show that it will be delivered by 2.20 pm and once it is not delivered by 2.20pm it changes and shows will be delivered till end of the day and again if not delivered till 8 pm, it shows will be delivered the next day by 2.20pm.
If they cannot provide service and updates they should close. At least there wont be a hope and I can go ahead with other options.

I have had them push back delivery on my latest package several times now. This has happened many times before. The only worse organization I've dealt with is the USPS.

80 % off the time they do not deliver on time! Worse company to ship! I own a shop and all the time they just send the package to different address, lose the package, left in truck or office but all the time something happens! 26 years experience with my shop and allá the time this guys has pretty bad service! When I ship something I use UPS exceptionally service all the time, the problem is when I order something and they sends trough this bad fedex service! If you can use a different company I do recommend, no buddy can trust with this guys, and you can't talk or comunícate with them, only trough virtual computers so they can't really answer or help you!

Bought my daughter a gift for Christmas at an auction in the US. Emphasized need for delivery before Christmas and paid for priority. The gift has been stuck at Stansted airport for over a week. No communication telling me what to do to clear it and then I find the wrong value attributed to it (double the auction hammer price). I had phone countless people until I got through to a broker 2 days before Christmas. Even then the gift was not cleared despite repeated requests for an import charges bill to be sent to me. Awful service. Th result is that weeks after I booked the shipment it has still not arrived and my daughter, who I have no seen for many months due to COVID, is without her Christmas gift. These people are heartless.

Very bad service is never delivered on time, they often lie that they delivered, but in fact there was never any delivery

Waiting for my Christmas present been late for 2 days today Christmas Eve hopefully they ll bring my present to my house and no ways to check the status of the pkg

Would leave 0 stars if possible. They royally screwed me over because they failed to contact me on all 3 attempts to deliver to me despite me subscribing to the text notifications. Due to this incompetence, I lost my chance for a ps5 I was so fortunate to be able to buy after being selected by a lottery. Now I am being told that I will have to apply to the lottery again and cross my fingers. If you are notorious for not being able to coordinate with your customers, you better make sure that your tracking notifications work.

The last 10 shipments to me via FedEx have been delayed, sometimes twice including refrigerated medicine. I receive a text saying it is on the truck for delivery then a few hours later I get a text that it's been rescheduled. They've even delivered my medicine to the wrong address. My current delivery was today, now tomorrow if I'm lucky. Amazing they are still in business considering they used to be the Premier shipping company.

Lying, deceptive, unreliable, horrible. And those re likely the least negative things you could say about them. They hide behind a wall of crap customer service lines and have no real desire to even pretend to do a decent job. Shipping from the U.S. to the Philippines, you would have better luck throwing your package in the ocean and hoping it washed up on a Philippine beach.

My package, at this point I've given up ever seeing. After more than 2 weeks of myself and the shipper trying to get it delivered, I'm imagining it has been stolen or destroyed somehow. My local agents phone number listed in her email is not in service when you try to call. They claim they don't have a complete address, but it has been sent repeatedly, along with written directions, and just for good measure, a Google Earth satellite image of our neighborhood, our address, and local landmarks, with Push-pins added to remove any confusion.

They refuse to respond to emails, and ignore the local cell phone number sent to them.

Fed Ex, where no one cares.

I am giving 1 start because I can not give 0.3 time with FedEx. 3 time very bad experience. Courier lied he was at my house abd can not contact with me. I have a camera outside so I can proof it. When I call to FedEx they are lying again my package will be Tommorow but it never happened. FedEx now working as a TNT. Previous package came after 21 day from UK?!?!. Was totally damaged.

What a terrible service! Unbelievable! I will never use this company at all., went to customs ready to clear by item and surprisingly i was asked work permit for my 2 small bottles of supplements, very strange the service is POOR! I left my items at the airport customs and i hope you Fedex company can take it…. Am suprise!

These guys should when an award for the slowest shipping company out there! USPS is way faster now than FedEx!

Rude arrogant delivery drivers driving dirty white vans all of which are subcontracted to Fedex driving too fast rude to customers and when asked to slow down they drive even faster and spin their wheels absolutely appalling and will be reported do not use this company

FedEx ground, claims to deliver my package on three separate dates within a week. But has not follow through. It's three days before Christmas in 2021. Editional to that to call the call center it goes to the another country. I can't able to get USA management of FedEx to make my complaint. FedEx ground! You suck!

FedEx is the most unreliable service. Their excuse is always weather conditions even if it is a sunny day.

I ALWAYS have problems wirh fed x. They never deliver on time. In fact they say they made a delivery attempt when tgey didnt because I am home. Also i have note to just leave on porch. There is just one phone number to call. Most of time it is out of country customer service that reads from a script. When i order products i often dont have option on how i want it shipped. But now if fed x is my only choice then I wont buy the product. I never have a delivery peoblem with UPS or USPS

So after a previous review of my experience with FedEx my order arrived 12/24 the day before Christmas the package was sealed but appeared someone cut the package and resealed it and delivered and empty package long story short they stole my package. Sad part is this happens to often they lie and say they deliver packages and don't and my own experience the stole my item right out the box and handed a empty box to me which the moment I touched it you can clearly feel the box was empty. Employees l any be trusted they need cameras in warehouse and on trucks to monitor them. Image shows how they cut and package resealed smh FEDEX CEO apparently don't give a damn after reading all the bad reviews on social media and reg reviews someone needs to do better.