FedEx

I ordered a tv for my elderly father's birthday on 3/27/21. It was supposed to be delivered 4/1, plenty of time before his birthday. Fedex processed the order 3/28. As I am tracking the item most of the time it says pending or it will be delivered the next day by the end of the day. When I can track the item, it has been as close as 20 miles from my dad. It's gone from FL to AL to GA to TN to now TN. He lives in the panhandle of FL. Now the tv will not be there for his birthday.

Was supposed to receive a package on Friday. No attempt. No note. No package. Driver said we weren't home despite the fact that I waited ALL DAY for the delivery. Was supposed to return on Monday. No attempt. No note. No package. The finally attempted to delivery on Tuesday but I was at work. Spoke with customer service and they

It's one excuse for the other! I live on a street with most houses having the house number right next to the front doors yet packages are constantly being missed delivered! There's work being done on my street and depending who the driver is they'll say they can't deliver the package but I received something the day before and the day after so I really don't understand. The excuse was it was a substitute driver but I was never notified they delivered to the local office and I found out when I was out of town and the package was Return to Sender by the time I returned home. This is not acceptable for a service that was paid for! And if a "FedEx partner" delivers they claim no responsibility and can't help you. Services gone from the top of the list to the bottom since Covid.

I ordered 2 expensive phones from Verizon they used fedex 2day shipping signature required. I stayed up to receive the phones to see on my camera they just plopped my package on my porch and took a picture and dipped, opened the door q bit later to find thr package was re_taped and my package empty besides my Verizon paper work and popped bubble wrapp. Wasted a whole day visiting Verizon to make a claim and can't even get a human to talk to at fedex but filed a claim online sucks they won't let you attach a video, but now I'm going to have to wait a week before I get a replacement order for the phones. This isn't my first experience with them also order a motorcycle head light and it was thrown at my house breaking it. The seller resent it and gave it extra bubble wrap.

I ordered an item at the beginning of this month.The item was picked up from the shipper by Fedex on 11th April 2017. On 12th April after being in the hands of Fedex something happened to my package, not sure what but they put weather delay on the tracking number. I was told that I needed to contact the shipper as FedEx was not accountable to me, and you guessed it, the shipper said its FedEx 's responsibility. Today is 26 April 2017 apparently we are still having bad weather in Illinois and I have no resolution. Shame on you Fedex.
C. Castro

With FEDEX delivery people, I never get my package on time. Reason: I live in an apartment building and delivery persons are too lazy to come to the 3rd floor by elevator to deliver my "Signature Required" packages. I get an email stating "Reason for exception: Customer not available". That's not true! I was in my apartment the whole time.
PROOF: FedEx Shipment **************: Your package could not be delivered

For one when my package arrived it looked like Lionel Messi scored 5 goals with it before it reached my front porch as well as obvious cut marks. It was obviously preopened before arrival, I will never use fedex again because of this incident because personally I don't like a package that looks like it just went 8 rounds with Floyd Mayweather. This is my personal experience and I warn everyone to stay as far away from fedex because I got lucky they didn't steal my items due to the fact that there stolen package rates are higher than any other moving platform.

Fedex is definitely the go to shipper. They consistently deliver on time, if not faster. Much more reliable than USPS. I just received a package (today is Sunday) and that's definitely something USPS would not do. USPS has lost a lot of things that I have ordered as well as shipped and they never take the blame for any of it. Fedex has never lost anything I have ordered or shipped and they are FAST! Thank you fedex and great job again.

I am not fan on making reviews but this time I need to.So, I ordered a phone from walmart online and it will be deliver through fedex. I was waited the whole day on the delivery date but nothing came. All the things I need to do was canceled.And I keep track on my order from time to time.And now I need to wait again for my package the next day. I am sorry but I have to say this. FedEx should prioritize the delayed package early in the morning so that customers will appreciate your service. How will I know what time that my package will arrived? Do I have to wait another whole day? OMG! All my time was used to wait for my package! Ridiculous! I will rate 1 for right now because I am very disappointed!

For the last three years, I have not had a single package that was shipped via FedEx arrived on time. It has been nearly a month for my recent package that was shipped using FedEx and the package has not been delivered as of today. Originally, it was promised 4 days for delivery. I have called multiple times and multiple times been lied to with excuses that obviously a lie such as it is late due to a vacation hold. I have tried to escalate this to managers with no luck. They just don't care and much like other operators they give you an empty promise to follow up and never did. If FedEx is reading this, I have talked to Joel, Analiza, Mario, Julie, Cornal with zero help. Absolutely the worst experience and the worst company that has had plenty of opportunity to fix an issue and they just miss it by miles.

Ordered some baseball gear from the US to Canada. Quick service no problems and customer service was good when I called. Beware that shipping costs are based on the size/billable weight of the packages Bongo receives at the warehouse... Best bet is to call the store you order from and have them package and send to the address in the smallest packaging possible to avoid steep costs. First package I sent had a billable weight of 47lbs even though the actual products were only 10lbs.

Horrible, terrible, awful! How is this company still in business. They suck!
I've had to call them 8 x in two months as they can't seem to ever locate my house. They delivered a 100$ pkg to wrong address and the police station had to bring it to me. I've had a shipment delivered 5 days late that was a bday present. Now I'm waiting on my Christmas tree to be delivered and was on the phone with them yesterday for 15 mins hoping I solved the issue but once again today delivery was failed as they couldn't locate my house. I'm severely mad! My house is on the main road in town and Everyone else seems to find me. Completely unacceptable!

Drivers are crackheads, I ordered gold watch from state it was sent 3 times and never received it, drivers looks through packages and search for valuable stuff.
FedEx hires crackheads to save mony. Beware of FedEx everyone

I'VE BEEN EXPECTING A 2 DAYS EXPRESS DELIVERY PACKAGE and WE'RE GOING ON 5 DAYS AND YET NO PACKAGE WITHOUT A DELIVERY DATE AVAILABLE….
FedEx has a consumer rating of 1.48 stars from 2,000 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about FedEx most frequently mention customer service, next day and delivery date problems. FedEx ranks 238th among Shipping sites….

The worst customer service ever, lied to multiple times on delivery of a single package. The most pathetic customer service ever. Seattle to Anchorage, paid for overnight delivery, box has been in Anchorage hub all day, and no delivery. Absolutely Unaccceptable!

I order A Lot and I always try to get ups but recently had an order stuck with FedEx. All 5 items came from the same place and shipped at same time. Two day guarantee is B's I got two items and the other three are riding around on a truck half way across the US. These items are very expensive and I need them now. The pandemic BS has gotten me very pissed. They are sorry and lazy just like USPS and no help through tracking because it isn't right or costumer service they don't care. Really besides ups I advise don't use FedEx or USPS.

Never use FedEx! The worst service I ever met in my life! 5 days I was sitting at home and waiting package and every day spoke with costumer service but they just keep on telling me that package is coming then that they didn't find a house then that I was not at home. And finally I was chasing the FedEx car because driver whose number one of representatives gave me just said that he will be somewhere near my house (10 miles he thinks very close) going to their station so I just Had to meet him in the middle of highway with my baby in my hands (because I can't leave him in car alone) just to take my package! Horrible! Never send by FedEx! Use either USPS or UPS or DHL!