FedEx

Fed ex is about the worst logistics type of company i have ever had the displeasure of hiring to do a simple job Here is my story i ordered a item from east coast and tracked it till it made it to my town... the facility is like 5 minutes from my home... expecting it the next day i checked on it only to find out it was now in kent washington 150 miles north and was being handed off to DHL for some damn reason im not sure why...
My complaint is now we have added 4 more days till i finally get item
Does it make any sense to carry a package a extra 300 miles after it was 5 miles away half a week ago... And fedex is who got hired to do job so why is dhl handling my item... thats not who i paid to deliver item. I say support our own usps. Cause they do it right and quicker than this joke of a outfit called fed ex
Fedex im fed up with you and i hope your bad system causes total failure and you guys just dissapear into the haze
Goodbye fed ex i will never call upon you ever again

I got a printed bill of $45.00 or so at FedEx Office a couple of weeks ago. Then, after the customer received the package FedEx Executives Autorized $30 more on my credit card they use to bill my account $75.10. Now I am our $30 as much customer already paid the shipping to me. Then I'm talking to the FedEx Accounting Department and the friendly representative tells me I need to be versed in sizing packaged and wrights for rates. Well why in the world do I need to do their job? I have a printed slip when I dropped off the package of an exact completed rate and then billed approximately $30 more? Something is very wrong here. I gave FedEx a 3 rating as the care and delivery of the staff is excellent. Prefer over other shipping companies for safe delivery of our Art. Customer service is pretty good. Executives need to handle the way they conveniently add charges into already quoted and set prices. To me it's a scam to get more greedy dollars in.

I ordered from a company on the East Coast on Aug 1,2020. Shipping was included and provided by FedEx. From my experience with online shopping, it should have arrived on the Gulf Coast in 3 days from Aug 4, when it was shipped. FedEx routed it to TN, GA, and then to 2 cities in MO. After my complaint to the Seller and to FedEX robot, it began to be re-routed toward the South. For days each day the delivery date was changed for the next day or two. On Aug 13,2020, the package was 1.5 hours away, The last delivery dates were day before yesterday, then yesterday, and now today by 4 PM. It is 3:50 PM and has not arrived yet. So the moral of this experience is--my package is either lost, or FedEx is lost. Either way, I will stay away--from now on. Just try to contact them if you have a problem. Lots of luck. A relative in another state has had a similar experience with FedEx.

When I request things next day and you have a delivery window of two hours and I still don't receive it that's bull$#*!. I absolutely hate what FedEx has become. I need my items the day I say I need them by. Not the next day or whenever you guys feel like it. I will pay for ups from here on out.

I had a small but high value item shipped from Washington to Florida. FeDex accepted the article and charged about eighty five dollars for overnight, guaranteed delivery by 8:00 PM.
Updates in tracking were not updated. The package arrived fourteen hours later, the next day. A request was applied for to get the shipping costs reimbursed. FeDex cited bad weather and Covid 19 for excuses not being able to deliver in time. There was no bad weather and Covid 19 did not play a role. And if it did, they should not have accepted the item for guaranteed next day delivery.
FedEx's service is unacceptable, can not be even compared to UPS or USPS. Customer service was also horrible. All in all a terrible company, avoid using them by all means!

What happened to FedEx? You are terrible, constantly late or losing packages. Or my personal favorite…never updating your tracking info and it's already late and your delivery date is "still pending". Because of your service or lack there of, I will no longer order from places like Chewy because they only use you to deliver. You're destroying good businesses reputations. I only order from places that deliver with UPS now. Stop using COVID as an excuse. Amazon and UPS are doing just fine with their deliveries!

Bought a fairly expensive gpu, fedex refused to help both myself and the person who shipped, they acknowledged that the sender can send items to a hold facility but then told the person they wouldn't let them do that, I also added a time when someone would be at our house and then the delivery man ignored it for 2 days, and then lied about attempting to deliver my package the 3rd and final day. My item is now being returned to the sender after waiting 2 weeks to get it. Both myself and the sender received 0 help and had the most atrocious service. Never will I ever use this company and I wasnt even the one who enlisted them as a shipping service.

We have been receiving food from Hello Fresh except for past 3 weeks, horrific service from FedEx. 2 weeks ago our box arrived late in the evening of the last day food would be good. Box was sitting on our front porch totally open, with broken gel bags that had leaked and saturated our food. Food was warm, smelly and slimy. 1 week ago box did not arrive as promised and day after it arrived, a woman I did not know said she received box and opened it seeing it contained vegetarian meals, she did not want it and brought pilfered box to us, explaining what happened. Now this week we were told food would arrive on Monday- did not come. Today there is no update just a message that no delivery is scheduled, today nothing obviously came and tomorrow is the last day food will be good and site just now claims no delivery scheduled. I have no issue with Hello Fresh but canceled our subscription due to FedEx's inability to deliver perishable meals.

I lost thousands of dollars in shipping costs and personal items. I attempted for 2 months to resolve my issue with FedEx with no help Ride treatment dealing with may different people. They finally labeled my items abandoned after talking with them and tracking my packages. I would never use FedEx again and would not wish the treatment I received on my worst enemy

I recently had 3 packages shipped from 2 vendors. Of the 3,1 was delayed twice, arriving 5 days past the 'Standard Transit' date, another was delayed once arriving 3 days past 'Standard Transit' date, and one was supposed to arrive today, but looks to be delayed as well. This is not just a recent issue, it seems that all of my shipments show an expected date that is very rarely met. Not sure if they have staffing issues or what, but it's frustrating to be given a date only to see it delayed time & time again.

I strongly don't recommend them. I am a small business based in Australia and have chosen them to ship three laptops. Firstly, they will charge you based on volumetric weight of the boxes the laptops were shipped in. Secondly, they will check the content of each parcel. During this process they damaged two of my laptops. Lastly, they consolidated those three boxes in one without asking me, just to lower the volumetric weight and put more money in their pocket. When I received the laptops one of them had the padding removed completely. A total nightmare!

I shipped my package on Feb 1st through FedEx and it was supposed to be delivered the next day. Tracking shows it is in Memphis, TN since Feb 2nd.
I called them a few times and visited their local center. Once they put the phone down on me when I pushed for more information.
They just keep telling me they will update me when they have more info. All talk, no action for 15 days. I might lose a job for their terrible service!

Never had a problem until now. FIRE your lazy $#*! drivers that wont come to the door for things that require a signature and then say noone was home. There is always people in my house and plenty of dogs that will go off when someone knocks. Nobody knocked on my door 2 days in a row and I was right next to my door one of those days when at the time they claimed to have knocked. My sons seizure medication from the hospital is in that package and they are treating like it's not important. Received a message twice it was on the way. Right after the second message saying it was on the way I got a msg saying it was delayed for operational issues. Get it together fedex your going to eventually kill someone who cant afford to go buy more medicine or notify them to late when all the pharmacies are closed and they are out of medicine bc you are 3 days late on your promise

FedEx will not refund your money, give you partial credit, or any of the sort. They take your money and make no promises. The money back shipping guarantee is a joke. They will tell you lies to deceive you. Definitely do not risk it with this company. Go elsewhere. They are not to be trusted. I can't emphasize how crooked they are. I hope they are shut down as the frauds they are.

FedEx will steal everything they could. People who work at FedEx Intl are trained to be skillful at stealing, extortion, bribery and lie. Once your package is in their hand, they have the collateral to do any criminal activities upon you. They are one of the biggest Mafia criminal organizations in Mexico, bear an international shipping company's name. They also thought they partially control the local government, so they can do whatever they want. If you encounter any difficulties with FedEx, please report your local fiscalia office if they try to charge you extra money or they stole your package.

Fedex lost my package. They said it's delivered but I never got it. Just because the driver said it's delivered, they take his/her words for it and told me that it's not lost. They literally pushed the responsibilities to everyone else but themselves, it's like they would even point a finger at me and say that I am a liar. This was a very awful experience. I am still a student and I lost a few hundred dollars. I also spent so much time to track down this package. Thanks Fedex for ruining my week.

I am giving 1 start because I can not give 0.3 time with FedEx. 3 time very bad experience. Courier lied he was at my house abd can not contact with me. I have a camera outside so I can proof it. When I call to FedEx they are lying again my package will be Tommorow but it never happened. FedEx now working as a TNT. Previous package came after 21 day from UK?!?!. Was totally damaged.

I paid more than $59 for FedEx delivery of a part for my tankless hot water heater. It arrived over 48 hours late, by which time my heater had been damaged as a result. FedEx refused to give any refund at all, either to me or to my supplier. They blame the weather.