FedEx

One of my earliest childhood memories is fedex delivering Christmas presents late. I have never chosen to use this company since then. Unfortunately I ordered a product and they sent it via FedEx. And of course it's late 4 days late with no updates to tracking. I file a case and receive an email asking me to describe the package, that I have not received therefore not seen. I would say this is proof that the world is getting worse, but fedex has always been as bad as they could be without being criminal.

Ever since the covid virus hit the Fed ex-service has been terrible. Some packages sit in their facilities for up to a week before moving on to the next site. Their tracking actually shows some items bouncing back and forth between sites in the same city. At least half say they have a problem with the shipping labels. I would never use them purposely, but I have no control of items bought on line. I feel sorry for those that got their Christmas packages late.

What a phone from spectrum was told I could change the signature required delivery. Try to do so to no avail. Over 8 hours on the phone with an automated system got a person three times within numerous phone calls. Was told I cannot change delivery only the sender can change. Spoke to spectrum again and they said this is not within their contract with them and FedEx has to change the delivery at my request. Can't get anyone to put a farm agent on the phone was told only sender can talk to them. Absolutely no customer support within this company.

Called FedEx 3 days In a row tracking for my items just stopped was told the semi truck from California was lost. At this point was pretty upset because I have live plants on that truck for my yard they now say they will be delivered today 3 days after they were supposed to but not here yet its now 3:30pm and I doubt they will show today.

If only I can give them a zero! Such thieves are milking my bank account without even providing any receipts or justification after I paid every fee on the planet to send "2 Epipens" for my 70 years old mother! Their branch in Egypt is acting with such impunity hiding under the phrase "Our branches worldwide act according to different regulations". They asked for several arbitrary amounts of money claiming it's for "communications" then "release from customs" then after I sent two different transactions from here, and even got confirmation from Egypt that a broker released it from customs and even gave it to Fedex and I was on a video call with that person! They are still claming I haven't sent anything although I sent them photo copies of the transaction and the bank account they asked me to send money to using WHATSAPP! Such a fraudulent thief company, I will 100% sue them and start taking legal action against them.

This service provider of the so called "ON TIME" delivering the world. Total laugh. Such a Joke. I have been following up with customer service agents Arie, Amanda, etc. and OH MU GOD! The endless excuses, shipment cannot be located, shipment in a container that cannot be opened until next business day, shipment scanned and in transport. The list goes on. All the excuses they can provide you in the world. If they can actually say that your package diverted to hell and back, they would. A 1 star is not even deserved for this shipment. Trust that you would appreciate more your local postal service if you depend your urgent package shipment to this company. For evidence, tracking number is **************. I am announcing it because I have nothing to hide. Delivery date expected May 01,2024, but guess what. Today is May 07,2024. Should not be your last nor even only resort if you have to choose. Place your package in a box and have it float in the river, might reach destination sooner than using them.

FedEx is absolutely the worst shipping company there is. They deserve a major negative review. Tracking showed the package was delivered, my wife went to grab it but couldn't find it in the driveway or the yard. So she decided she would check the neighbours. Then she found the package down by the street. What kind of dummies drop the package off right beside the road. Not even close to the house. Makes me wonder if they do this on purpose, drop it off and get one of their buddies to walk by and steal it? I don't know, seems suspicious that it was left by the road.

Yeah, yeah, the most well-known delivery services, but guys, these delays... damn, they are unbearable.
Idk, whether I made everything correctly I was waiting for a parcel, read all the instructions on how to fill in different forms and other stuff. But i didn't quite like my experience with fedex. Perhaps, I am mistaken and I am myself a dummy boy, but nah, these delays and these queues aren't just my cup of tea. Parcel was delivered, but the aftertaste... hm.

You should fire the man who can on Yancy rd because you made my cats legs broken and they were wearing glasses

I paid $496 dollars to use FedEx services and my Television was cracked. Fedex approved claim but based on the mailing address error on FedEx they sent the check to the address the TV was shipped from Dum. Got the matter addressed and now they're claiming my claim was denied. FedEx destroyed my chances of starting my new life now my property I've had I now have to purchase over and I don't have financing. Never ever again. FedEx is the worst for taking advantage of customers. I've relocated to another state so receipts of having merchandise for 2 years is unavailable, your workers damaged my property

I received delivery updates stating that the delivery had been "delayed" twice, without further elaboration. Only upon figuring out how to speak to a customer service agent (which, in itself, took 20 minutes of digging around their website) was I informed that attendance at the property was mandatory for delivery. No effort was made to rectify the situation by organising for delivery to occur today, rather I was told the most they could do was attempt re-delivery tomorrow (which they would have done anyway) without providing me with a timeframe. The delivery is already significantly late and all the onus for fixing the situation has rested with me. Never use FedEx.

I get packages sent to me through FedEx all the time and at least 7 out of 10 of those will have at least one completely messed up being given to them then traveling short distance only to get an exception been waiting over a week now on one for status to update but nothing not sure if they lost it damaged it what they did but it's on them it was fine whenever they got it and now I still don't have it even though I paid for it and then the majority of the other ones will say a date for days on end and then because if I don't be here to get it it'll walk away in my neighborhood I waste my valuable time sitting at home all day like waiting for the package that they say will be here just for it to wait until 7:00 at night or later to update and say oh well you know we'll update it when we can and it doesn't show up they act like they're the only ones that have time that's valuable our time isn't worth anything to them they're incompetent they should close down their business because they suck at life it's ridiculous like I have nothing better to do or any of us have nothing better than do than to sit around all day waiting for what they say is going to be there just for to not be I'm trying to pay my money and then having my stuff longer than I do. Highly recommend that you used UPS or any other any other shipper before using FedEx unless you have no other choice or if you don't mind waiting you know forever for your stuff and wasting days and days of your life because they can't get it right.

"FedEx's customer service is extremely disappointing. They avoid answering questions, and it's nearly impossible to speak with a live agent. Their lack of regard for customers and their issues is evident. I'd rather pay more for a company that respects its customers than deal with FedEx's poor, disrespectful and insulting service."

I am currently waiting on my 3rd delivery date because fedex is an unorganized and unprofessional company. I asked the rep if they could call their sister location in W. Virginia since my package has been there for 2 days with no movement. I was told that they could not because they don't know where it is because they don't track smart phones😳, company policy🤔. I suggest that every company that contracts with fedex perform an audit of customer deliveries and experiences and I'm sure you'll find that many people have complained about late and/ or missing deliveries and received no helpful assistance from customer service. Consider contracting with a more responsible professional, and organized delivery service that still cares about customer service and packages arriving on time. It is VERY inconvenient to have to continuously change your schedule to wait for a delivery that is marked for delivery but may not come. At this point it is 50/50 chance whether or not you will get your package on time or at all dealing with fedex. No photos to show because I got no delivery as of yet.

Why every package or boxes for my instructions is not delivered to my door? Why have customers leave instructions on your website when the drivers don't look or they do look but don't care? I'm disabled, i had two boxes which are breakable inside, I had to try and hold one and kick the other one to my apartment. Leaving them in the mailroom give a person idea to steal. I'm sick and tired of keep calling about my deliveries and UPS always delivers to my door. This will never get resolved because I always get the same apology and it happens again. I guess FedEx likes the negative reviews.

My fed ex driver Adam in north Nashville has gone above and beyond to make sure I get my packages. My house is blocked off by construction workers and he sends a call to meet at the bottom of the driveway so I can receive my packages. Other delivery drivers from other companies did not even attempt to deliver and sent my packages back. Thank you Adam for being a great person.

The worst customer service I have ever encountered, very stressful and impersonal, I do not wish to speak to a bot or a call centre in India,my parcel containing very important documents is now a week overdue, and on the time line it seems to keep going back and forth between depots, this is causing me an enormous amount of stress.

Ciara is a Great ASSET of FedEx in Katy, TX! She is always professional, courteous & knowledgeable!

I paid more than $59 for FedEx delivery of a part for my tankless hot water heater. It arrived over 48 hours late, by which time my heater had been damaged as a result. FedEx refused to give any refund at all, either to me or to my supplier. They blame the weather.

I would give FedEx zero stars if it would let me.
FedEx damaged my package. It was a Black Friday special from Walmart. Instead of taking responsibility for it, they sent the package back to Walmart who refunded the item and REFUSE to replace it or give me the same Black Friday price. FedEx staff were rude! Did nothing to fix the problem! Then, hung up on me several times. Walmart and FedEx don't care about their customers! They're ridiculous!

Fedex is the most criminal worldwide shipping service that has ever existed. They advertise cheap rates and then back charge more than double the original cost. They deliver consistently to the WRONG address. At my house they put packages on the front porch with no cover IN THE RAIN when I have a carport that is 2 more steps. I WILL NEVER USE FECEX EVER AGAIN FOR ANYTHING!

I have had nothing but problems with FedEx for years. They deliver to the wrong address. They deliver boxes that are broken open. You can see sometimes they have tried to tape them up but other times the box has been open. One time they dropped the box in the middle of my front yard. That was after a complaint that I filed. I have filed many complaints with them over the last 10 years. They always say they will call within 3 days.

Their driver left my package, a handcrafted table, on the first floor of my building, under the stairs, where it was stolen. I live on the THIRD floor, away from the street. If he had delivered it where it belonged, it would not have been stolen. He even provided proof of his own misdelivery by taking a picture of it under the stairs, 5 feet away from another apartment. BUT, FedEx denied my claim, saying that he delivered it to the correct address... yes, you read that right. An almost $500 table that was stolen because the driver was too lazy to walk up two floors. All 520 units in my complex shares the exact same address; the only thing that identifies where a package should be delivered is the UNIT number, but FedEx allows their drivers to take the lazy way out. I guess he could have left it under the stairs at any of the 21 buildings in the complex because they would consider it delivered to "the correct address". They stood behind the lazy driver. I had shipped more than 4000 packages via FedEx. Emphasis on HAD. I have already switched to UPS for my small business shipping. Don't trust a company that ignores the truth so that they can deny a legitimate claim. No integrity, no honesty, and no more of my packages will ever be trusted to FedEx.