website thubmnail of FedEx
How would you rate FedEx?
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New York
1 review
0 helpful votes
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Service
October 29, 2022

Fed ex is a $#*!ing joke. Nothing but problems wththis company...!@@@!

Date of experience: October 27, 2022
Australia
1 review
0 helpful votes
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BongoUs newcomer
December 7, 2015

Anxious 84 year old attempting new experience of ordering on line. All made easy!

Date of experience: December 7, 2015
Aruba
1 review
0 helpful votes
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Outstanding
October 21, 2016

Excellent service! Smooth process and fast delivery! Thank you very much!

Date of experience: October 20, 2016
Australia
1 review
0 helpful votes
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Fantastic customer service they are nice to talk with

Date of experience: August 31, 2016
Wyoming
4 reviews
7 helpful votes
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FedEx is the best
August 18, 2014

FedEx is the best. Most reliable delivery... just their customer service could improve.

Date of experience: August 18, 2014
PF
1 review
0 helpful votes
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Nice first experience
July 17, 2015

For the first experience, It was nice to bring my package with bongo.

Date of experience: July 16, 2015
Latvia
4 reviews
6 helpful votes
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Great experience, would totally recommend to everyone!

Date of experience: September 3, 2014
Malaysia
1 review
0 helpful votes
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Great Website and Fast Delivery
February 27, 2016

Easy and quick to use. Delivery is almost always on time. Great website!

Date of experience: February 26, 2016
Delaware
2 reviews
1 helpful vote
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Sick of FedEx
July 17, 2021

FED EX SUCKS TERRIBLY. MY PACKAGES NEVER MAKE IT TO ME ON THE SPECIFIED DATE & CUST. SERV is useless

Date of experience: July 17, 2021
RU
1 review
0 helpful votes
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Good service
September 11, 2015

I often use them for international deliveries. Good service. Cheap compared to others.

Date of experience: September 11, 2015
Qatar
2 reviews
1 helpful vote
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Satisfied BUT...
April 3, 2016

Satisfied with the service but shipping rates are a bit high. Other than that I like it.

Date of experience: April 3, 2016
Germany
1 review
0 helpful votes
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Is very easy to with you
July 12, 2016

My experience about this company i found it easy to get in touch with them

Date of experience: July 11, 2016
Bangladesh
2 reviews
16 helpful votes
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Package arrived so quickly, I would highly recommend!

Date of experience: October 28, 2014
France
1 review
0 helpful votes
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Just, perfect!
June 3, 2016

I can just say thank you for this excellent service

Date of experience: June 3, 2016
Canada
1 review
0 helpful votes
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J'avais ouvert un compte avec eux il y a quelques années. Je déménage. Puis le nouveau propriétaire commande quelque chose. Ils ne vérifient pas 1) si c'est bien moi (et je suis une femme et il est un homme); 2) ne lui demande pas sa carte de crédit et 3) me facture tout le montant à moi! J'ai dû les appeler à 4 REPRISES et attendre plus d'une heure sur la ligne pour qu'en bout du compte, à force d'erreurs, Fedex ne m'a remboursée qu'en partie! C'est finalement ma carte de crédit qui m'a remboursé le tout. Dans mon livre, ce sont des voleurs.

Date of experience: April 12, 2022
Canada
1 review
0 helpful votes
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Ne faites plus affaire avec cet gang de bandit.Le livreur est passé me livrer un colis que je n'ai jamais reçu.Le livreur à sacré le colis dehors alors qu'il avait juste à le déposer à l'intérieur alors je me le suis fait voler.La compagnie s'en lave les mains et puisque je ne peux pas parler à la compagnie direct qui mon vendu le produit ne son pas rejoignable.On responsabilise le client alors que c'est le livreur qui à fait une job de merde.Je dois faire mes propres démarches pour récupérer mon argent et c'est impossible.Un superviseur m'a répondu qu'il ne ferait rien.En gros je me suis fait voler 200$.Aucun autre transporteur telle que Purolator,UPS ou Amazone donne un service aussi mauvais.Des compagnies de
Millionnaire qui ce fou des êtres humain.On me dit qu'on me rappelle dans les 24 heure et jamais teçu d'appelle. Compagnie de marde!

Date of experience: March 23, 2023
Italy
2 reviews
0 helpful votes
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Non usate FedEx
March 7, 2023

Non usate FedEx, e' il peggiore di tutti!

- Ritardi ingiustificati!
- Customer service non e' in grado di dare delle spiegazione e infomazioni. Non sanno nulla.
- Trattengono la merce per mesi quando ci sono dei problemi alla dogana, senza essere in grado di spiegare il motivo.
- Non ti contattano per risolvere un possibile problema con la spedizione, preferiscono aspettare un mese!
- Se contatti customer service, ti vengono date informazioni diverse, ogni operatore dice una cosa diversa sullo stato del tuo ordine.

Non usate FedEx!

Date of experience: March 7, 2023
Texas
1 review
0 helpful votes
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Muy mal servicio de entrega
September 30, 2023

Jamás había experimentado una entrega tan ineficiente, simplemente mi orden la tienen perdida voy a sugerir a mi proveedor que no me mande nada por esta compañía espantosa, simplemente mi pedido no sabe en dónde está y posiblemente lo vayan a regresar a California, me ha provocado mucho estrés.

Date of experience: September 30, 2023
Illinois
2 reviews
8 helpful votes
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My package WAS NOT DELIVERED!
March 4, 2021

I ordered a pound of Panacur granules for my dogs. I had to get a prescription from my Vet. This costs me 489.00. I ordered from California Pet RX. It was shipped and Fed Ex said it was delivered on Feb 4,2021 at 11:44 am. IT WAS NOT! My package is no where to be found. I live in the country and we have not had any theft problems in our area. Our GPS always leads people to our neighbors. Fed Ex said they would contact the driver. That did not happen. I never received not one phone call from Fed Ex. California Pet RX filed a claim only to email me and tell me that Fed Ex denied the claim and closed it out. BULL$#*!. WHERE'S MY PACKAGE! I called Fed X and ask to speak to supervisor... no supervisor. I ask for the name of the guy that delivered the package... they cant release that. I asked to file a new claim... they cant do that. They put it off on California Pet RX. I called CPRX back and they preceded to tell me it was a prescription product and Fed Ex said they delivered it. They told me that they couldn't start a new claim. Finally she put me on hold and said she would speak to her Manager. I was still told it was Fed Exs denied claim. After complaining second time, I was put on hold so she talk with her manager. They agreed to refile a claim. CPRX did there job shipping it to m
Its Fed Ex who is the screw ups. Wouldnt you want your product especially if you spent 489.00? So now we wait. It's a waiting game
I will pay 350.00 for a lie detector test, and when I pass it. Fed Ex can pay for that and my product. If this is not resolved. I will pay them a visit in person!

Date of experience: March 4, 2021
Spain
1 review
0 helpful votes
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Compre unos zapatos que me costaron 200€. Me los entregaron y cuando lo hicieron me dijeron que había una tasa de impuestos. Me hicieron creer que el importe a pagar por tasas era pequeño. Un mes después me envían una carta a casa pidiendo que pague 130€ En impuestos y tasas de aduanas. Más de la mitad de lo que vale el pedido.

Date of experience: February 4, 2021

Overview

FedEx has a rating of 1.2 stars from 2,883 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FedEx most frequently mention customer service, next day and delivery date. FedEx ranks 394th among Shipping sites.

service
1,522
value
1,317
shipping
1,466
returns
936
quality
1,214
+597