FedEx

I don't know how to stop doing Business with you but will try at every opportunity to stop.

2A
MAGA

I had a ground package delivered to me by FEDEX and from my understanding there ground packages are handle by a private company but use a FEDEX truck and the drivers are all dressed in FEDEX apparel.

Driver brings package into my business and i noticed box was torn open about18 inches wanted driver to put in his hand held computer open box just in case something was missing little did i know the driver couldn't speak ENGLISH so i took pictures of the open box and of the driver showing him leaving it in my showroom.
I than proceeded back to my office and driver walked outside to get back in his FEDEX truck when i noticed on my security system he proceeded back into my showroom and took my package and i have been calling FEDEX for now 3 days and getting the run around and still don't have my package which contains a part for my customer, I find this do be so unprofessional from FEDEX stand point of them allowing there out source VENDORS to have people delivering packages that cant speak ENGLISH all of this action was recorded on my security system
FEDEX Tacking# ************** Case# C******* Id# GUARC 2/1/2022 Drake hope this information is helpful for FEDEX

FedEx should shut down entirely and let Amazon prime, ups and USPS take over. FedEx is the worst and so are the people in charge.

Ordered a single quart can of paint from Menard's. Their shipping was more than the cost of the paint, and when all fees and tax was added it was triple the cost of the paint: I knew this going in, but Menard's was the ONLY place the paint was available. I had no choice in shipping: and I fully lay all blame at the feet of Menard's - they KNEW the driver had a FedEx uniform on. Menard's had the product ready to go the day after I ordered it:(13th Jan) it was 3 days before FedEx picked it up (16th Jan). It then took FedEx 6 days to move it from CAPE GIRARDEAU, MO to Memphis, TN (a whole 172 miles) - that's less than 30 miles a day). Since it arrived in Memphis (22nd Jan) it has been "DELAYED". NO info on it has been sent. NO online info is available. NO online "Customer Support" (misnomer alert) is available. "Customer Service" (misnomer alert) via phone is designed automated uselessness. The delay of this paint has caused a piece of machinery which has been repaired and needed paint before being placed back in service to be unusable for going on 2 weeks now.

FedEx is simply horrible: look at their reviews on all sites - the reviews are almost ALL 1 star ( higher than they deserve). IF you have a choice, avoid them like an ex-spouse: save yourself some grief.

I am a former delivery driver for Fedex. They treated us like CRAP! No wonder they can't keep up!

When I see a purchase is being shipped by FedEx, I know something will go wrong. Delays, damage ect

I've written 1 star reviews everywhere I can (and I'm not alone). Bottom line don't use FedEx for anything valuable or change that for anything period. For laughs here are the excuses from day one to now day 31 about where my $500 bass guitar went.
Day 1 "Delayed no more info available" Day 2 "ditto" Day 3-4-5 "Ditto" Day 6 "We are investigating" Day 7 "You package is at the center (address here) and we're just having a shortage of employees, we're running behind in deliveries but I will guarantee it'll be delivered tomorrow" Day 8 "We are still waiting for it to go out to you" Day 9 "your package unfortunately is lost we'll do a trace" Day 10 at 3 pm "We are still looking" Day 10 at 4 pm I get an email "your package was delivered on day 3 it was left at the front door at 1 pm" Day 10 at 4:30 I call to let them know the delivery address is a UPS store and no package was "left at the front door". Day 10 5:00 pm "We'll ask the driver and get back to you" Day 11 nothing day 12 nothing Day 13 "The driver "clearly remembers giving it to someone at the UPS store" (oops it was "left at the front door remember?" I ask so why is the "proof of delivery" document you sent me blank? (gives no address where it went or person it was delivered to) "Oh the driver "forgot" to scan the box when they took it out of the truck" (so there's no proof of delivery (UPS store never got any package for me that whole week) Day 14-15-16-17-18-19 "Maybe they delivered it to the wrong address" "We don't know yet need more info" "We have a case opened on it I'll call you tomorrow" (Never get a call) "I was out of the office but we are asking about this here's my direct # to call me" (direct number is not to the person I was speaking with" "Well we're sorry about this, maybe the driver left it at the wrong address (back to day 14) Fast Forward to Day 31 I have a dispute in for the charge and my CC says will get the charge removed, they are investigating. End result: Don't ever use FedEx it's just not worth it period.

IT TOOK 13 DAYS TO SEND 90 MILES?
FEDEX IS BAD FOR THE USA, THEY ARE HURTING AND ROBBING OUR ECONOMY BEFORE THE PENDEMIC AND DURING.
EVERY ORDER I HAVE THEY SCREW UP.
FROM
DAVIE, FL US
TO
Port Saint Lucie, FL US
Travel History
Shipment Facts

Local Scan Time
TIME ZONE
Monday, October 11,2021
11:39 AM Port Saint Lucie, FL
Delivered
Left at front door. Signature Service not requested.
3:03 AM WEST PALM BEACH, FL
On FedEx vehicle for delivery
2:57 AM WEST PALM BEACH, FL
At local FedEx facility
Saturday, October 9,2021
2:41 AM OCALA, FL
Departed FedEx location
Friday, October 8,2021
6:18 AM OCALA, FL
Arrived at FedEx location
Thursday, October 7,2021
10:52 PM TALLAHASSEE, FL
In transit
9:46 AM BEAUMONT, TX
In transit
Wednesday, October 6,2021
5:05 PM FORT STOCKTON, TX
In transit
4:02 AM DEMING, NM
In transit
Tuesday, October 5,2021
3:01 PM SALOME, AZ
In transit
2:59 AM SAN BERNARDINO, CA
In transit
Monday, October 4,2021
9:56 AM BLOOMINGTON, CA
Departed FedEx location
Sunday, October 3,2021
1:04 PM BLOOMINGTON, CA
Arrived at FedEx location
12:29 PM BLOOMINGTON, CA
Shipment exception
Barcode label unreadable and replaced THATS A LIE.

I wish I could give a zero stars. I barely ever deal with fedex because of them being extremely unreliable. But this time it was the last drop. I ordered a wedding item which we needed for our wedding on July 7th. This item was supposed to be the most important one during the ceremony. I paid $39 for expedited 2 day delivery. On June 26 the company shipped my package to my address in Denton, TX. On July 5th it was in Fort Worth, which is only 35 minutes away from my house. On July 10th they shipped it back to the sender because I didn't come to pick up it. I received notification from fedex about package being returned on July 9th. And this was the very first contact I received about my package. Gave them a call and they said, "if you want us to turn the package around and send it to you again you will have to pay again." WHAT? You never tried to deliver it to my house for which i paid $39 (6lbs package). Now you want me to pay more? They were pretty inflexible and kept saying that I either have to pay more or can fly myself to Mississippi where the package is right now and they can hold it in there. I will never ever deal with fedex again. The worst mail system out there. From the past I can say, their drivers are the worst. They through packages over the fence or on the ground even when it says Fragile. They don't bother knocking or ringing the bell well enough They just do couple of quet knocks and leave. This was the reason I stopped dealing with them. This time I had no idea the company would ship with Fedex. Otherwise I would never agree for that. They through my computer and broke it in the past. I never had any issues with UPS or even USPS like I had with Fedex. I don't know how this company is still alive and why people still use them. The worst!

I was supposed to receive a package on June 2nd and have waited only to receive email saying it is delayed. So it was supposed to be delivered yesterday. I have been waiting since June 2nd and now June 3rd, I held off on my errands because I was waiting for this package. Again I received an email saying they attempted to deliver but that there was noone to receive the package. Another lie. I was here all day up to after that time and there was not a knock on our building door which my apartment unit was the first door past the main bldg door and I would have known because my dogs would have barked. Anyways, so I called the shipper and complained. They said to call fedex so they can redeliver. I called fedex customer support and even gave the access code to the building. They said they will redeliver by 4pm or 4:30pm. Guess what? They did not! Today I receive an email saying that the package is ready for pickup at a location. WTH?! I called the shipper again and was instructed to call fedex again because they did not follow through with what they said yesterday and the customer support was no support. He just said that that is the info they have. I said that is the info that was emailed to me today so I am calling about their word that they will redeliver yesterday and was expecting to even do so today at the very least but no, even customer support sucks. I told them that i will call my employer and tell them to not use fedex for important packages because it is unreliable. If the shipper had used USPS, my package would have gotten to me way sooner, even with signature required, it would've been cheaper as well. FedEx is not worth the fee they get paid. Service sucks!

For the SECOND TIME IN A ROW, FedEx has me Fed-up with their lack of ability to delivery their service at the agreed upon timeframe.

The package was supposed to arrive on February 7th, but they delayed it. The second attempt was supposed to deliver the end of day on February 9th. But they didn't come the end of the day, they tried delivery at 10am. I wasn't home around 10 in the morning because they said they were coming at the end of the day. I came home around 12 o'clock. I called customer service around 12:00 and the lady said they would try again at 1:30. But they didn't deliver it. She lied to me. I found out later that they couldn't do that. I canceled all my schedules on Feb 7th and Feb 9th and had to wait for FedEx. February 7 manager supposed to call me, but they didn't. It's the first time in my life I've ever had a headache like this to receive a package. I have to go pick up the 50lb heavy stuff at walgreen on February 10th. I canceled all my schedules for 2 days and waited for FedEx. I couldn't do it another day, so I decided to go pick it up. It was the worst experience ever. Next time I buy something, if FedEx delivers it, I won't buy there.

"ORIETTA" NEEDS "FIRED!"
She refused to wait on me & then raged at me!
FedEx
3432 Freedom Dr
Springfield, Illinois
*******

Ordered a speaker on eBay to be delivered on Jan 30th. The doorbell rings Jan 30th FedEx has me sign for a package he hands me 3 boxes and walks away Im surprised I look at them they are all drugs addressed to Wallgreens I call him back he says I must have scanned the wrong stuff. He checks his truck says he does not have my package and shows my name on his screen for his next delivery says it will come tomorrow it never did.

It was not delivered on Jan 30th on Jan 31 I opened a missing case on Feb 7th FedEx sent an email saying can't find it in their system saying it is lost apply for a refund. Feb 10th FedEx changed the tracking # showing that it was delivered on Jan 30th so the refund was denied. How can they go back 10 days and like magic enter a delivery date 10 days later the date only shows up when the package is scanned in at delivery time Again on Feb 14th FedEx sends me an email saying the package was lost and apply for a refund. HOW CAN FEDEX ADD A DELIVERY DATE 1O DAYS LATER? I disputed it. Today Mar 7 they sent me an email dining my claim because it says it was delivered on Jan 30th. THE DRIVER STOLE MY SPEAKER AND ADDED THE DATE LATER SOMEHOW I GOT NO HELP AND LOST $121.00 LUCKY IT WAS NOT $400 I WILL NOT ORDER ANY PRODUCT IF THE SHIP FedEx.

The only reason I chose 1 star, is because I couldn't put 0 stars. It doesn't get anymore black and white than this.
I preordered the new Metroid two days ago on October 7th. At first it told me it would be here yesterday, October 8th. I figured this was unrealistic, and didn't count on it actually arriving yesterday though. I think it would probably be unreasonable to expect that anyways.
Yesterday rolls around, October 8th. The shipping information changes, saying it should arrive TODAY October 9th. I figured this was a little more reasonable at least.
Today around 6:57 the tracking information changes to show that it is on a truck ready for delivery. 11:00 rolls around, so I check down at the mailbox for any sign of anything. Nothing. It is also worth noting that I have my phone number linked to this order, AND I have a security camera capturing footage of my driveway and front door. At NO point was there anything on the camera other than me walking out to check the mailbox and to walk my dog.
By 12:30 the tracking information has changed to show that "a delivery attempt was made" and "no one was home."
This is a blatant lie, and downright lazy. I've clearly been here all day and have visual proof they never once came by. Granted, I do live a bit out of the way so normally I could understand if they couldn't find the address. However my phone number was absolutely available to them (I can tell because whenever I call the horribly unhelpful customer support line they automatically brought up my order number on the first call) and they could have very easily called to figure out exactly where I was.
Then there's the case of their customer service. Getting the runaround from an actual person is one thing and already infuriating. Getting it from an automated voice? Unacceptable. It's near impossible to even speak with an actual employee.
This companies laziness and dishonesty are absolutely undeniable. I wouldn't be surprised if any of the reviews claiming anything over a 2 to 3 stars are plants from FedEx to try and save face.
Bottom line, the only time you should be using FedEx is if you absolutely have 0 other options, or you simply don't want the package to arrive on time or at all. Horrible company.

Why is it that fedex is ALWAYSS late?! I have 2 shipments that was shipped out for 2 day delivery from spectrum mobile. The devices was supposed to be delivered 4/28. Its now 5/1 and my packages has been out for delivery 2x (Fri & Sat) and never showed up! Now its Sunday and im not even sure if will be delivered today as they both just say "delayed". The fedex shipment center is only 5mins from my house and when I called yesterday to change my delivery to pickup, they were never able to get anyone on the phone to do so.

This same similar thing happened 2 years ago with this exact same company. Ordered a phone upgrade via spectrum mobile, 2 day delivery and guess what? That phone never showed up in 2020. It got missing in the Memphis TN location, no tracking number to be found (obviously the phone was stolen). Had to wait 7 whole weeks for them to investigate & close out the ticket before I was able to get another phone.

Now back to 2022, I actually went into the spectrum store and ordered these upgrades because I thought they would have the phones in stock, in person so I wouldnt have to deal with fedexs bs again. The exact thing i was trying to avoid by going to the store in person is happening right in front of my eyes again, ordered 2 upgrades and still have not received my packages via their shipping partner, fedex! Called fedex customer service 3x for updates (Your packages is out for delivery ma'am). I heard that 2x on 2 different days, why is my shipment still not here after being on the truck 2x for delivery, and why cant I get anyone on the phone at my nearest pickup center to just request a pickup?! Fedex is so trash, its crazy.

I have been a loyal FedEx customer for many years. I recently needed to change the address on my FedEx account from my no-longer-valid U.S. address to an Israeli one and to register for tracking updates for a particular shipment that is on its way to me. I called FedEx and an operator named Mary put me through to its International department. After a long wait I reached an agent named Charlie, who spoke with a very heavy Spanish accent, which made it quite difficult for me to understand him. Charlie kept me waiting on the line for almost half an hour. When he finally came back he told me to call their billing department. It turned out he meant the Revenue Services department. When I called the Revenue Services department I reached a lady named Becky who kept me waiting for a very long time and finally said she had updated my address but could not update my payment information, even though it was complete and accurate. She said she could not send me a screen shot of any error message either. This left me without being able to use my account to order pickups and pay for shipments. Becky then put me through to their technical support department, where an agent named Tim took my call, but the lines were crossed, my call got tangled up with their automatic telephone survey from the previous call, and Tim vanished from the line. All I heard after that was recorded messages. I called the FedEx Technical Support Department once more and get switched by an agent named Brandon to another named Anthony who registered me for the updates of my shipment. I then e-mailed John Ackerson, an executive support specialist at the company's Executive Services who had dealt with my FedEx issues before, about this. The only reply was an automatic one asking me to call a telephone number where he cannot be reached, only his voice mail. I then wrote Fred Smith, the CEO. All I got were automated replies that said my messages had been received and giving me case numbers. One of them even said "We are reviewing your email to determine whether or not it contains fraudulent websites." [sic!] During my last call to their billing department I reached a haughty agent named Christine who interrogated me aggressively about my personal information. When I asked her whether she wanted my U.S. or Israeli information, she replied, "I am asking the questions here!" In short, terrible service and a total lack of responsibility and responsiveness.