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FASHIONPHILEReviews 9,779

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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New customer order
October 5, 2025

Shipping was fast my bag is in pristine condition although it stated shows some wear! There were very very minor areas of wear. I hope my future orders meet these expectations!

Date of experience: September 25, 2025
Nevada
1 review
0 helpful votes
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Shoes didn't arrive as I expected
October 4, 2025

The soles of the shoes didn't appear as damaged as they actually were in person. I felt a bit deceived on that front. I have never had a problem shopping on this site til now. I usually have complete confidence even when something is listed as "shows wear". I just felt the price point was way above what it should've been for the condition the item was…

Date of experience: September 24, 2025
California
1 review
0 helpful votes
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Fake mini papillon
October 4, 2025

I received my papillon 30 with companion and the companion is not authentic. I completed an inquiry and no one reached out. Very disappointed!

Date of experience: September 23, 2025
Texas
1 review
0 helpful votes
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Love it!
October 4, 2025
Updated review

What a great overall experience! My bag was exactly as described. The bag was shipped the next day! I will definitely buy again but don't tell my husband!

Date of experience: September 24, 2025

Easy and very user friendly!
September 21, 2025
Previous review

Easy and very user friendly!

Date of experience: September 11, 2025
Florida
1 review
0 helpful votes
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Recomendados
October 4, 2025
Updated review

Tenía un poco de dudas sobre la compra, por el tema de ser PRE-Owen pero quedé completamente satisfecha, recomendado 💯

Date of experience: September 24, 2025

💯 recomendado
September 25, 2025
Previous review

💯 recomendado

Date of experience: September 15, 2025
Illinois
1 review
0 helpful votes
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My first Hermes bag
October 4, 2025

My bag is beautiful and better than expected. It's my first Hermes (hopefully of many 😜) so it was a thrilling purchase, for sure. FASHIONPHILE has a very user-friendly app. The tracking is reassuring as well. I've been shopping on the RealReal for awhile now and I had a very similar experience using this app. I must say though, seeing Nicole Richie on here makes me feel like I've come to the correct place. 💅🏽

Date of experience: September 24, 2025
Georgia
1 review
0 helpful votes
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Damaged packaging
October 4, 2025
Updated review

I received my order in a beaten up carton. It's broken with a huge tear. Good thing when I check, the item was intact though thw bag looks more wrinkled and creased compared to the picture. The item was not well-packed and was loosely moving inside the box.

Date of experience: September 23, 2025

Pictures doesn't load
August 4, 2025
Previous review

Pictures doesn't load

Date of experience: July 25, 2025
Texas
1 review
0 helpful votes
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I couldn't be happier with my Hermes handbag! The quality is absolutely stunning, and the shipping was surprisingly fast. The whole experience felt seamless and stress-free. What I really love is knowing I got such a high-end piece at a fraction of the price by buying second-hand—and it's 100% authentic, so I feel completely confident in my purchase. If you've ever thought about treating yourself to luxury, second-hand is the way to go. You get the same timeless quality and style, but with an amazing deal. I'll definitely be shopping here again!

Date of experience: September 24, 2025
Washington
1 review
0 helpful votes
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Perfect experience
October 4, 2025

My bag was shipped quickly, well packed and the bag was in better condition than I expected. It is beautiful and I am very happy

Date of experience: September 24, 2025
California
1 review
0 helpful votes
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Excellent service and selection!
October 4, 2025

FP has a great selection, good pictures and a reasonable return policy. I found a bag I loved, but wasn't crazy about how it looked on me. Returned it with no issues! Will definitely look at FP for more preloved finds.

Date of experience: September 24, 2025
Texas
1 review
0 helpful votes
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LV Artsy
October 3, 2025
Updated review

I had a great experience with Fashionphile. Before purchasing, i reached out to the boutique to send me more detailed pics of thr handbag. Once it arrived, i was pleasantly surprised in the condiiton minus a few blemishes. My LV Artsy in damier azur was in great condition and I am pleased with my purchase.

Date of experience: September 23, 2025

LV Bag Charm
July 29, 2025
Previous review

I had a great experience with FP. I reached out to customer service to speak with a personal shopper. I was sent additional pictures to make sure I wanted the item. The bag charm was in excellent condition. I was very pleased.

Date of experience: July 19, 2025
Ohio
1 review
0 helpful votes
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Beautiful bag and just as I'd hoped
October 3, 2025
Updated review

I had been looking for a handbag and my niece recommended Fashionphile. The inventory is excellent and the prices reasonable.

Date of experience: September 23, 2025

Good inventory'
September 23, 2025
Previous review

Good inventory'

Date of experience: September 13, 2025
Texas
1 review
0 helpful votes
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White glove experience
October 3, 2025

The agent over the phone assisted me with my purchase and then has it overnighted to me and checked in and provided updates. Super helpful I felt like I was the most important person in the world.

Date of experience: September 23, 2025
Virginia
1 review
0 helpful votes
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My experience purchasing from Fashionphile was seamless and positive. The website was easy to navigate, the product descriptions were detailed and accurate, and checkout was straightforward. Shipping was fast, and the item arrived exactly as described—authentic and in excellent condition. I appreciated the peace of mind that came with their authenticity guarantee and professional packaging.

Date of experience: September 22, 2025
Ohio
1 review
0 helpful votes
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I purchased a preloved Tiffany wedding band that arrived better than described. It was a day later than expected, but that was UPS fault not Fashionphile. Ended up getting a Saturday delivery which was good.

Date of experience: September 21, 2025
Maryland
1 review
0 helpful votes
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Fake received.
October 1, 2025

Website is user friendly and the delivery process was smooth. Unfortunately, I took the piece to the designer store and it was confirmed a fake. I will be sending back. I guess too good to be true!

Date of experience: September 21, 2025
Florida
1 review
0 helpful votes
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Louis Vuitton Capucines Mini Purse
October 1, 2025

Item came right on day promised in excellent condition as described with all original packaging, bag, box, even original store tag in box. My wife was very happy.
Thank you

Date of experience: September 21, 2025
Rhode Island
1 review
0 helpful votes
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Perfection!
September 30, 2025
Updated review

Exactly as described and perfect for me in every way! I am in love! Third bag I have purchased from Fashionphile and an excellent experience every time!

Date of experience: September 20, 2025

Surpassed my expectations!
October 11, 2024
Previous review

This was my first Fashionphile purchase but it definitely will not be my last. My bag is beautiful and in the exact condition that was described.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Tiffany Peretti jade necklace
September 30, 2025

Beautiful necklace! Arrived quickly. Really happy with the necklace and the easy shopping experience.

Date of experience: September 20, 2025
North Carolina
1 review
0 helpful votes
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1st time customer. I usually purchase my LV from the store, but chose to try Fashionphile for my Pochette Metis.

Date of experience: September 20, 2025