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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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Shipping was fast my bag is in pristine condition although it stated shows some wear! There were very very minor areas of wear. I hope my future orders meet these expectations!
The soles of the shoes didn't appear as damaged as they actually were in person. I felt a bit deceived on that front. I have never had a problem shopping on this site til now. I usually have complete confidence even when something is listed as "shows wear". I just felt the price point was way above what it should've been for the condition the item was…
I received my papillon 30 with companion and the companion is not authentic. I completed an inquiry and no one reached out. Very disappointed!
What a great overall experience! My bag was exactly as described. The bag was shipped the next day! I will definitely buy again but don't tell my husband!
Tenía un poco de dudas sobre la compra, por el tema de ser PRE-Owen pero quedé completamente satisfecha, recomendado 💯
My bag is beautiful and better than expected. It's my first Hermes (hopefully of many 😜) so it was a thrilling purchase, for sure. FASHIONPHILE has a very user-friendly app. The tracking is reassuring as well. I've been shopping on the RealReal for awhile now and I had a very similar experience using this app. I must say though, seeing Nicole Richie on here makes me feel like I've come to the correct place. 💅🏽
I received my order in a beaten up carton. It's broken with a huge tear. Good thing when I check, the item was intact though thw bag looks more wrinkled and creased compared to the picture. The item was not well-packed and was loosely moving inside the box.
I couldn't be happier with my Hermes handbag! The quality is absolutely stunning, and the shipping was surprisingly fast. The whole experience felt seamless and stress-free. What I really love is knowing I got such a high-end piece at a fraction of the price by buying second-hand—and it's 100% authentic, so I feel completely confident in my purchase. If you've ever thought about treating yourself to luxury, second-hand is the way to go. You get the same timeless quality and style, but with an amazing deal. I'll definitely be shopping here again!
My bag was shipped quickly, well packed and the bag was in better condition than I expected. It is beautiful and I am very happy
FP has a great selection, good pictures and a reasonable return policy. I found a bag I loved, but wasn't crazy about how it looked on me. Returned it with no issues! Will definitely look at FP for more preloved finds.
I had a great experience with Fashionphile. Before purchasing, i reached out to the boutique to send me more detailed pics of thr handbag. Once it arrived, i was pleasantly surprised in the condiiton minus a few blemishes. My LV Artsy in damier azur was in great condition and I am pleased with my purchase.
I had a great experience with FP. I reached out to customer service to speak with a personal shopper. I was sent additional pictures to make sure I wanted the item. The bag charm was in excellent condition. I was very pleased.
I had been looking for a handbag and my niece recommended Fashionphile. The inventory is excellent and the prices reasonable.
The agent over the phone assisted me with my purchase and then has it overnighted to me and checked in and provided updates. Super helpful I felt like I was the most important person in the world.
My experience purchasing from Fashionphile was seamless and positive. The website was easy to navigate, the product descriptions were detailed and accurate, and checkout was straightforward. Shipping was fast, and the item arrived exactly as described—authentic and in excellent condition. I appreciated the peace of mind that came with their authenticity guarantee and professional packaging.
I purchased a preloved Tiffany wedding band that arrived better than described. It was a day later than expected, but that was UPS fault not Fashionphile. Ended up getting a Saturday delivery which was good.
Website is user friendly and the delivery process was smooth. Unfortunately, I took the piece to the designer store and it was confirmed a fake. I will be sending back. I guess too good to be true!
Item came right on day promised in excellent condition as described with all original packaging, bag, box, even original store tag in box. My wife was very happy.
Thank you
Exactly as described and perfect for me in every way! I am in love! Third bag I have purchased from Fashionphile and an excellent experience every time!
This was my first Fashionphile purchase but it definitely will not be my last. My bag is beautiful and in the exact condition that was described.
Beautiful necklace! Arrived quickly. Really happy with the necklace and the easy shopping experience.
1st time customer. I usually purchase my LV from the store, but chose to try Fashionphile for my Pochette Metis.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!