FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
I have purchased from FashionPhile in the past and just recently! I have been pleased with my purchases! I love the transparency and I feel I can trust what I am getting as I shop with confidence!
Very happy with my order and the website is incredible! Got my authentication with my bag and the bag was exactly as described. I will be a customer from here on out!
My experience have always been pleasurable. Great customer service. AMAZING ITEMS! There's literally something for everyone's budget.
Very easy to navigate. Lots of options and flexible payment methods
The GUCCI Softy Wonka Textured Dollar Calfskin Small Diana Shoulder Bag in Black exceeded my expectations! The packaging was impeccably presented, and the handbag itself is even more beautiful than the pictures. I'm beyond thrilled with my purchase and can't wait to shop more from this seller! 5 stars isn't enough - I'd give it 10 stars if I could!
I had a great experience with Fashionphile! The item arrived exactly as described—authentic, clean, and beautifully packaged. I appreciated the detailed photos and transparent condition grading. Shipping was fast, and customer service was responsive when I had a question. This is one of the best places to buy pre-loved luxury pieces with confidence.
This was my first-time purchase on Fashionphile. And I'm very pleased with the item I ordered. In addition, the shipping was fast with was a bonus addition. I will definitely be purchasing in the future.
My first purchase and it went super easy. Great communication, packing and shipping speed.
Ordered from them before, had a good experience. Very pleased with the quality and delivery of this company, they know how to keep customers
The LV travel bag was in excellent condition, and I received it in a timely manner. Keep up the Outstanding customer service.
I've been making purchases for a few years now. I appreciate having the personal shopper services; though often they do not continue discussions after getting through the queue. I also dislike using UPS. I wish they would have another option like FedEx.
Shopping here was a smooth process. The delivery time felt forever, but the product turned out better than I expected. Happy with my purchase.
I had a very pleasant experience, not complicated, fast and smooth.
Be honest to clients about goods.
Reasonable price.
More convenient.
Excellent, lots of choices. I brought most of my high-end purse in their website.
I shopped around the top and most reputable consignment sites and found the best price for almost new condition at fashionfile. Easy purchase and quick delivery.
I love my new bag. It is as described and I am very happy with this purchase! The colour is exquisite!
Thank you!
I have been shopping with Fashionphile for 15 years, over fifty article, and I have never returned an item. Satisfaction guaranteed, espcially when it comes to price-quality ratio. Exceptional.
Great experience every time, no issues at all with any of my orders
Purchasing from the app was super easy. The package shipped quick and arrived in perfect condition. Exactly as described.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!