Sitejabber Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILEReviews 8,825

4.8

About the Business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items. We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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39,696 reviews
Brazil
1 review
0 helpful votes
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Perfect
July 18, 2025

Fast delivery, perfect packaging, great product as in the photos.

Date of experience: July 8, 2025
Colorado
1 review
0 helpful votes
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Louis Vuitton Diane
July 17, 2025

I like everything about my experience except there is a decent crack in the leather that I would I have liked to have known about before purchasing. I most likely wouldn't have bought item if I knew about it.

Date of experience: June 26, 2025
California
1 review
0 helpful votes
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Loewe Mini Puzzle
July 17, 2025

The bag I received was exactly as described on the site. Shipping was fast. I contacted their personal shopper services for advice on additional specs/condition of comparable bags and they sent additional photos within a day. This is my third purchase from Fashionphile.

Date of experience: July 7, 2025
North Carolina
1 review
0 helpful votes
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Quick delivery, great communication
July 17, 2025

Product exactly as described, great communication regarding delivery expectations.

Date of experience: July 7, 2025
Texas
1 review
0 helpful votes
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Quality Products & Great Service
July 17, 2025

Fashionphile is the #1 place I purchase from when I am ready to add a new or vintage luxury piece to my handbag collection. I just added a quality piece and it was in excellent condition. I am loyal customer for over 10 yrs and this is just one of the reasons why I continue to purchase from this company. They provide exceptional service and "Satisfaction is Guaranteed " in all areas and that is why I keep coming back.

Date of experience: July 7, 2025
Virginia
1 review
0 helpful votes
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Perfection
July 16, 2025

Easy ordering. Accurate product description. Fast shipping. Quality product.

Date of experience: July 6, 2025
Texas
1 review
0 helpful votes
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Amazing Experience and Product
July 16, 2025

Fashionphile made everything extremely easy. Searching for a gift for my wife was made easy with the level of detail they put for damages and the level of quality it is rated as. Super easy and quick experience, will buy again!

Date of experience: July 6, 2025
Washington
1 review
0 helpful votes
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Attention to box placement item with the shipping company... had black liquid on packaging... too expensive to overlook the hanging of items.

Date of experience: July 6, 2025
Canada
1 review
0 helpful votes
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Good fashion site
July 15, 2025

Good buying experience. Not fashionphiles fault but normally when i get charged duty from shipping to canada they send me an email and i had to pay when my bag got to my door! Wasn't happy with $700 customs as for that price i could've bought my bag from the ysl boutique but i know that's not fashionphile's fault :) great place for designer bags tho!

Date of experience: July 5, 2025
Florida
1 review
0 helpful votes
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Birkin bag is fabulous!
July 14, 2025

I just received a black Hermes Birkin bag from Fashionpile, which was the first bag from them I had received. The bag was beautiful and in pristine condition. I am actually currently in the process of ordering another bag from them because of the high satisfaction level I had with my first order. I would highly recommend Fashionpile.

Date of experience: July 4, 2025
New York
1 review
0 helpful votes
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I am in love with my purse!
July 14, 2025

Just wanted to share my amazing experience with Fashionphile! From the moment I placed my order, everything was seamless. Their website is super easy to navigate, and I found exactly what I was looking for at such a great price.

Date of experience: July 4, 2025
Texas
1 review
0 helpful votes
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Bracelet
July 14, 2025
Updated review

Love it but need to return it because it was too big for me but very good service

Date of experience: July 4, 2025

Awesome love it
July 7, 2025
Previous review

Awesome love it

Date of experience: June 27, 2025
New York
1 review
0 helpful votes
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First time with Fashionphie
July 14, 2025

Very happy. Delivered so fast. Beautiful bag!
I will use again for sure.

Date of experience: July 4, 2025
Texas
1 review
0 helpful votes
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My first Gucci bag 🖤
July 14, 2025

My first Gucci bag purchase was made here. The bag is beautiful; even better than described & received rather quickly.

Date of experience: July 4, 2025
Michigan
1 review
0 helpful votes
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YSL heels and pruse is just beautiful
July 14, 2025

My experience with fashionphile is wonderful never a disappointment everything I order from them is perfect so excited birthday gift to myself 😊I will continue to order from them

Date of experience: July 4, 2025
Washington
1 review
0 helpful votes
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Beautiful bag!
July 14, 2025

The bag was exactly as seen on the site. Loved it! My only concern was that it took over 3 weeks to arrive and I was worried it had been lost in the mail. The tracking number stalled in Georgia for over 2 weeks. However very worth the wait, will definitely be purchasing again!

Date of experience: July 4, 2025
Switzerland
1 review
0 helpful votes
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Parfait
July 14, 2025

Mon sac est parfait et la description est correcte - prix correct

Date of experience: July 4, 2025
Virginia
1 review
0 helpful votes
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Process easy
July 13, 2025
Updated review

My order was easy and as nice as it was described. I am very pleased.

Date of experience: July 3, 2025

It was an easy experience
July 3, 2025
Previous review

It was an easy experience.

Date of experience: June 23, 2025
Illinois
1 review
0 helpful votes
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Love my Hermes wallet
July 13, 2025

Easy ordering quick delivery! Item exactly as described! I love it

Date of experience: July 3, 2025
Tennessee
1 review
0 helpful votes
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Chanel Boy Medium
July 13, 2025

The experience has been very good, fast shipping, and the bag is excellent condition.

Date of experience: July 3, 2025