FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items. We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
Fast delivery, perfect packaging, great product as in the photos.
I like everything about my experience except there is a decent crack in the leather that I would I have liked to have known about before purchasing. I most likely wouldn't have bought item if I knew about it.
The bag I received was exactly as described on the site. Shipping was fast. I contacted their personal shopper services for advice on additional specs/condition of comparable bags and they sent additional photos within a day. This is my third purchase from Fashionphile.
Product exactly as described, great communication regarding delivery expectations.
Fashionphile is the #1 place I purchase from when I am ready to add a new or vintage luxury piece to my handbag collection. I just added a quality piece and it was in excellent condition. I am loyal customer for over 10 yrs and this is just one of the reasons why I continue to purchase from this company. They provide exceptional service and "Satisfaction is Guaranteed " in all areas and that is why I keep coming back.
Easy ordering. Accurate product description. Fast shipping. Quality product.
Fashionphile made everything extremely easy. Searching for a gift for my wife was made easy with the level of detail they put for damages and the level of quality it is rated as. Super easy and quick experience, will buy again!
Attention to box placement item with the shipping company... had black liquid on packaging... too expensive to overlook the hanging of items.
Good buying experience. Not fashionphiles fault but normally when i get charged duty from shipping to canada they send me an email and i had to pay when my bag got to my door! Wasn't happy with $700 customs as for that price i could've bought my bag from the ysl boutique but i know that's not fashionphile's fault :) great place for designer bags tho!
I just received a black Hermes Birkin bag from Fashionpile, which was the first bag from them I had received. The bag was beautiful and in pristine condition. I am actually currently in the process of ordering another bag from them because of the high satisfaction level I had with my first order. I would highly recommend Fashionpile.
Just wanted to share my amazing experience with Fashionphile! From the moment I placed my order, everything was seamless. Their website is super easy to navigate, and I found exactly what I was looking for at such a great price.
Love it but need to return it because it was too big for me but very good service
Very happy. Delivered so fast. Beautiful bag!
I will use again for sure.
My first Gucci bag purchase was made here. The bag is beautiful; even better than described & received rather quickly.
My experience with fashionphile is wonderful never a disappointment everything I order from them is perfect so excited birthday gift to myself 😊I will continue to order from them
The bag was exactly as seen on the site. Loved it! My only concern was that it took over 3 weeks to arrive and I was worried it had been lost in the mail. The tracking number stalled in Georgia for over 2 weeks. However very worth the wait, will definitely be purchasing again!
Mon sac est parfait et la description est correcte - prix correct
My order was easy and as nice as it was described. I am very pleased.
Easy ordering quick delivery! Item exactly as described! I love it
The experience has been very good, fast shipping, and the bag is excellent condition.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!