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business logo of FASHIONPHILE

FASHIONPHILEReviews 8,913

4.8

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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39,812 reviews
New Jersey
1 review
0 helpful votes
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Shipping
November 18, 2021

Although there was no problem with the package, what caused me a bad experience was from UPS, I was home on the delivery day but I didn't see the ups employee come to my house to deliver. I ended up going to a pickup point to get my package, which wasted extra time and money.It took me ten days to get my package.

Date of experience: October 19, 2021
Ohio
1 review
0 helpful votes
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LV V tote
October 19, 2021

This was my first experience and it was great! The bag is gorgeous and is in perfect condition!

Date of experience: October 19, 2021
Connecticut
1 review
0 helpful votes
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A happy customer
October 19, 2021

Very happy with my purchase and the overall experience! Thank you.

Date of experience: October 19, 2021
Hawaii
1 review
0 helpful votes
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Very Happy!
October 16, 2021

I bought this watch for my wife, for her birthday. Aside from the fast delivery after purchase- the quality and condition of the watch exceeded our expectations.

Date of experience: October 16, 2021
Washington
1 review
0 helpful votes
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Smooth Process
October 16, 2021

Great process from start to finish- they are a lot harder to get in touch with via phone but email responses are pretty good. Overall happy with selling my bags and purchasing my new bag.

Date of experience: October 16, 2021
California
1 review
0 helpful votes
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Love it!
October 16, 2021

Accurate photos and description of item condition. Shipping was a little slow, but not too bad.

Date of experience: October 16, 2021
California
1 review
0 helpful votes
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Prada clutch
October 16, 2021

1st time buying an item from FASHIONPHILE from the app, description of item was accurate, super easy to use and shipping was fast

Date of experience: October 16, 2021
California
1 review
0 helpful votes
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SatisfIed
October 15, 2021

Flawless. Everything was perfect and easy. And I'm obsessed with my purchase.

Date of experience: October 15, 2021
New York
1 review
0 helpful votes
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Fast shipping
October 15, 2021

I love that my fashionphile purchase require a signature it ensures that ups can just leave my package in my lobby

Date of experience: October 15, 2021
New Jersey
1 review
0 helpful votes
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Cartier Ring
November 13, 2021

Ring might be smaller than described on the site. I immediately returned item for a full refund.

Date of experience: October 14, 2021
Illinois
1 review
0 helpful votes
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Beautiful!
October 14, 2021

The reserve layaway option is absolutely amazing! I didn't need the entire time given, but it was nice to have it! The item was beautiful and came with the original packaging!

Date of experience: October 14, 2021
California
1 review
0 helpful votes
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Amazing condition and service
October 9, 2021

1000% recommend this site. Bag was even more beautiful in person!

Date of experience: October 9, 2021
New York
1 review
0 helpful votes
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Great customer service
October 9, 2021

Shoes are very pretty and in excellent condition (as described) and customer service is amazing. Fast shipping.

Date of experience: October 9, 2021
Illinois
1 review
0 helpful votes
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LV Tote
October 8, 2021

The bag was better than described. So happy with the size and quality of packaging. Top notch service.

Date of experience: October 8, 2021
Illinois
1 review
0 helpful votes
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I'm in love
October 7, 2021

Wonderful always plays with fashion failure you get exactly what you order

Date of experience: October 7, 2021
California
1 review
0 helpful votes
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Balenciaga Classic City
October 7, 2021

First time to order and they met my expectations! Fast and reliable! Lovin' my new bag now. Truly that used is the new new!

Date of experience: October 7, 2021
Washington
1 review
0 helpful votes
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Good site, nicely packaged watch
October 6, 2021

Thanks! I like the watch, and it was a great price. The packaging was secure. All good.

Date of experience: October 6, 2021
Georgia
1 review
0 helpful votes
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Disappointed With my purchase
November 5, 2021

I ordered some David Yurman Cable earrings with a gem in the middle. Unfortunately, when unopened the box I noticed the gem was not attached to the earring, so the earring needs to be repaired. Sadly, I'm returning the item.

Date of experience: October 6, 2021
Texas
1 review
0 helpful votes
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Beautiful Balenciaga camera bag
October 5, 2021

Fast shipping very good condition exactly like the picture on the website

Date of experience: October 5, 2021
California
1 review
0 helpful votes
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5 stars!
October 5, 2021

It's always a pleasure purchasing from Fashionphile. They have such amazing items that are responsibly priced. Customer service is always great!

Date of experience: October 5, 2021