FashionMiaReviews 2,864
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FashionMia Reviews Summary
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I purchased clothing over three months ago. I canceled the order that same day. They said it would take up to six weeks to get a refund, I was not happy but I was OK with it. Now that being said over three months later still have not received my over 100 dollars back. I issued a formal complaint, in the email back In bold I was asked to give them more time to issue the refund, this company is ridiculous DO NOT SHOP HERE.
I returned an item 3 months ago and never received my refund from the item. I am going to be filing a complaint.
Dear customer, your refund had been issued again to your Paypal account, please check it. Thanks.
Never shop with these.
Ordered 4 dresses in March. Got 2 dresses in very basd qualtily.
After request they told me the other 2 dresses arn't availabe any more,
So I asked a refound of the Money.
After may many mails till now (july 14) the amount is NOT refunded.
Every time they say they have some data base problem...
Dear customer, sincerely sorry for the inconvenience caused, we had sent an e-mail to you about the refund status, please check it, thanks.
I've returned my products (two dresses) in May 2017. We are now mid July and still not reimbursement on my credit card and this despite many emails sent to Fashion Mia. Their responses are quick, but are worthless as they promise me the reimbursement is coming but it never does!
Dear customer, thanks for your post here, we have checked your order and your refund had already been issued, please check your account, thanks.
Stay Away! Bought a dress here that was way smaller than advertised. I'm worried about requesting a refund after the reviews on this website.
Dear customer, sorry to hear that the clothes do not fit. Please accept our sincere apology for any inconvenience caused to you. Many of our suppliers are from Asian countries, so their sizing is different from that of western one. Hope for your understanding~ We had sent an e-mail to your yahoo e-mail, please check it, thanks.
I have been waiting for 2 months to get a refund from a dress I never received from Fashion Mia (see my previous review). I had to file a complaint and write my original review on this site in order for the refund to be issued... THE NEXT DAY! There is no reason why it should have taken this long to get my money back, and their complete lack of customer service is appalling. I wanted to pass this along for the hundreds of customers who are also waiting ridiculous amounts of time for a refund or their purchase so that you know what gets them moving and actually doing their job!
Dear customer, sorry to hear that you have an unpleasant shopping experience. Please accept our sincere apology. Your refund had been issued, please check your account, thanks.
The dress is beautiful and fits great. I can't wait to order more. The dress is true to size and while I couldn't find customer reviews before I ordered, Linda put my mind at ease.
Thank you for your order and sharing here with us, it's been a great honor to know you love our products^^
I placed an order on June 12,2017, it is now July 5, and I still haven't heard anything yet. When I contacted the "contact option" on the webpage, I was told it would take 7 days. This was on June 27 and I informed them it has been well past 7 days but that my comment was ignored.
This is the slowest I've ever received anything in all my life that I have placed an order for online.
Dear customer, thank you for your order and sharing, we have checked this order and sent your order status to your gmail address, please check your inbox then let us know if anything you need our assistance. Thanks.
Spent $28 and it's literally a shower curtain made into a dress. The material is awful. Wrinkled from the packaging. I'm pretty sure if I ironed it, it would melt. Completely see-through as well. Not even going to try and return since I see all the other reviews regarding returning an item. I wish I would have read the reviews before I spent a penny with this company. Incredibly pissed.
Dear customer, thank you for your post. Sorry that our items let you down. Really sorry for it. In order to solve your problem as soon as possible, I have sent an e-mail to your Gmail address, please check it, thanks.
Never shop with these.
They will not deliver products in time nor they will refund the amount.
I have done shopping in month of january and the products or not delivered even in feb end.
I have asked for refund and till now (july 3)the amount is not refunded. Every time they say they have some financial data base problem...
$#*!ing $#*! holes
Dear customer, we are sincerely sorry for keeping you wait, your refund had already been issued, please check it. Thanks.
I ordered back in February, didn't received them until May, but one item is not available. Requested refund and still have not received it until now July 2, They kept delaying issuing refund for a lot of nonsense excuses. STAY AWAY FROM THESE CROOKS!
Dear customer, we are sincerely sorry for what had happened to you, in order to solve your problem as soon as possible, we have sent an e-mail to you, please check it, thanks.
I received my dress around the time I was told and it fits perfectly. I do appreciate the fact that customer service always responded when i inquired about the arrival.
Dear customer, thanks for your post here, glad to hear that you are satisfied with the item you received, have a wonderful day~
I ordered a dress in March to attend an April wedding, I received the dress in the time expected, bu8t had to return it for a larger size. (still in march), not it is June, no dress yet. I'm requesting a refund ASAP, if it doesn't arrive promptly. Customer service did respond via EMAIL when I CALLED as was told my order was being processed. This has to stop, I will follow up.
I have been waiting 6 months for refund, still not resolved. Does anyone know how I can get my money back? Without having to hiring a lawyer?
Dear customer, we are sincerely sorry for the inconvenience caused, would you please kindly e-mail me your correct order No. To: Bella.meng@orderplus.com so that I can check the refund status for you? Thanks.
Worst service ever from this company DO NOT PURCHASE.
It has been more than 5 months and they haven't refunded my money, it one excuse after another
Dear customer, we are sincerely sorry for keeping you wait, I have checked your order and your refund had already been issued, please check it. Thanks.
After having waited nearly a month for my order, I found 4 out of the 5 dresses I ordered didn't fit, the cut of them varies greatly even though I ordered the same size in all of them. I processed the returns and was then told that I would have to pay for the postage and if I didn't get a tracking number then the refund wouldn't be processed. It has just cost me £17! To return them! Which is more than the dress I kept. Its ridiculous that they offer such cheap dresses but then make you pay extortionate prices to send them back! I will NEVER use this company again!
Dear customer, sorry to hear that you have an unpleasant shopping experience. Please accept our sincere apology. I have sent an e-mail to you, please check it. Thanks.
I did two purchases back in February for over $300.00 dollars, I received all the items but it was a cheap material so I returned them all, as of today I have not receive any of my money back; after they promised to do so. Their excuse is that their system is broken, I am giving them one day to resolve this issue or else I will sue them. Good luck to you, I will never risk my money with this company again.
Ordered what appeared to be a beautiful yellow dress in size 6 & 8 for my daughter's role as Belle in her 8th grade Spring Concert in 5/17. Paid for expedited shipping which was a joke because as SOON as I submitted the order, I received a notice saying processing could take up to a week. Paid $81. Received the dresses a week AFTER we needed them. Still considered keeping them since they were so cute on the website. However, in reality, the fabric was awful (felt like curtain material), the style wasn't as pictured (on website, fabric had a subtle sheen to it and the skirt had flattering pleats -- not the case!), there were strings hanging off the hemlines, and one of the zippers didn't even work. They were awful and neither of them fit my daughter. Contacted the company and learned that I had to cover shipping for returns/refunds. Paid $6.65 in shipping AND provided them with all the info they requested including a tracking number. Nothing on their return policy about shipping costs being non-refundable. It has been over a month since my original order and more than 3 weeks since I returned dresses and despite many email exchanges and a chat with customer service, still NO REFUND! And, because "the shipper has already performed their service" they are only willing to refund me $73.90 (whenever that happens!). So because I fell for this bait/switch, I can't even recoup my initial expense! Ready to call the BBB! Do not order from these people!
Dear customer, we are sincerely sorry for the inconvenience caused, your refund had been issued, please check it, thanks.
Order never delivered and company refused to give a refund! Don't buy from here. Customer service gave me a run around for months and kept saying that the refund is processing and that there is a 5 dollar fee. I'll never buy from this company again.
Thank you for your order and post here, we are sorry for the inconvenience caused, your refund had already been issued, please check your account, thanks.
Where Is my order. I ordered and you sent email saying they have been sent. I call CRAP as I STILL have not received my order. They to were for a wedding SO PISSED off.
Dear customer, sincerely sorry for keeping you wait. Since it is the international shipping, the shipping time will be longer than your domestic shipping, hope for your understanding!
According to the tracking information, your package had been delivered to you, is that right? If there is any question, please feel free to contact with me by e-mail: Bella.meng@orderplus.com, thanks.
Short story I bought clothing from them in 02/2017. I returned them in April 2017. I waited a month and half to get my items only for them not to fit or look as described. I had to pay to return the items which was about $9 plus. They try to give me a store credit but I told them I want my money refunded to my paypal account. I have contact them several times about my refund to be told that they are working on it and had system trouble. Well Ive been waiting since April for my refund and still haven't gotten it. They are just thieves and I have reported them to econsumer.gov and put an official complaint on them. I will never get anything from them again... I would recommend before buying anything from these cheap clothing sites overseas to do you homework and look at the reviews on the company
Dear Michelle, thanks for your post, we are sincerely sorry for keeping you wait, I have checked your order and noticed that your refund had been issued, would you please check your account? Thanks.
From the business
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, sincerely sorry to inform you that there is something wrong with the credit card you paid us which caused the refund issued unsuccessful, in order to refund you as soon as possible, we had sent an e-mail to you, please check it, thanks.