logo

FashionMia
This website seems to be closed. Find similar businesses

FashionMiaReviews 2,864

2.1
fashionmia.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

California
1 review
9 helpful votes
Follow Customer M.
Unfollow Customer M.
Share Review
Report Review

The FashionMia online clothing store has refused to refund any of my money for all products I returned. The products they sent me were nothing like what they advertised and were of extremely poor quality.

Since my purchase, I have noticed that the online reviews of the organization seem to all be some variant of The FashionMia online clothing store is completely a scam and should be shut down! Based upon my experience, I am forced to agree.

The items I received were of extremely poor quality. The pictures were not at all representative of the items they shipped. Additionally, the sizes were not standard sizes, they were too small to be wearable.

I returned the items immediately and requested a refund. FashionMia received my returned parcel on January 27,2018. Several months passed and they still have not refunded me the money. They constantly stall when I contact them.

I do not believe that FashionMia is a legitimate business. It behaves like a fraudulent company. No one should order anything from this website to avoid a financial loss. This business indeed needs to be shut down to prevent further victims.

Date of experience: May 18, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

Canada
1 review
6 helpful votes
Follow wanda h.
Unfollow wanda h.
Share Review
Report Review

I went on the site in March 2018. I saw something I really, really, really liked. It was for my son's wedding. As the mother of the groom and with 400 guests expected, the mother is the groom should dress really well. This dress I thought would be perfect and so did everyone else that I showed it to thought the same. I waited for the last minute which was my fault but when I saw this dress on FashionMia, I thought this is the dress.So I ordered it. I should be good, I have 6 weeks. I filled everything on line saying ship it to Canada. Soon I get a email something to the effect that they processes something and my dress is on its way. I thought Canada and they were shipping it to the United States. Well that's not good. I checked the emails again a few weeks later. The address is still not good. I changed again. About a week later I get an email saying I'm not getting the dress. This is 3 weeks before the wedding. They wants my personal info and a picture ID to reimburse me and directed me to a link to fill in the information. When I clicked in it it said the this site is no longer available. Regardless, I called the credit company they said they would check into the matter and take off that amount. No problem. As I told the credit card company I would have preferred to have the dress because I really liked it. Anyways the package from FashionMia came a week after the wedding and I said it came and I was happy. When I opened up the package and took the dress out, I said to myself. What is this. This is a bad version of a what looks like a $500.00 dress and came out looking that is worth $23.00. Looks badly made and cheap. I'm glad that I had to by another dress 3 weeks before because I would have looked like a fool. Don't believe what you see on their site is what you'll get. I should have gone over the reviews and If someone told me this I would have never gone on that site or ordered anything from them.

Date of experience: May 18, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing.
Sincerely sorry for the delay and the quality problem you mentioned. We are always working on improving our products and service.
Could you please send us some pictures of the real items you received and check your inbox so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)

Thank you

FashionMia

Washington
1 review
5 helpful votes
Follow Helen K.
Unfollow Helen K.
Share Review
Report Review

Bad
May 20, 2018

Worst quality and no refunds. Ordered two items Jan. 2018 and received one item a month later. Second item was not sent. Asked for refund. They supposedly credited a wallet in my acct. Which I never created or had. They told me not to return the item. And sent some crap supposedly crediting my wallet, in pounds not dollars. I contacted them again... no response.

Date of experience: May 17, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
And we have sent you an email about the refund status and the return policy to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

Pennsylvania
1 review
6 helpful votes
Follow Jill S.
Unfollow Jill S.
Share Review
Report Review

Still do not have my refund even though I return my order on 9-30-17. I was getting responses indicating "could you wait a little longer?" Now I am no longer even getting a response.

Date of experience: May 17, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

Pennsylvania
2 reviews
6 helpful votes
Follow Harley H.
Unfollow Harley H.
Share Review
Report Review

After 17 days my orders (B******* and B*******) are still in the Process Status. When I wrote to the company they said I would have to pay extra shipping costs due to insurance. Never heard of such a thing. They already billed me for shipping on one order and the second qualified for FREE SHIPPING. I will be calling my Credit Card company and hopefully have their charges removed. They also don't wait till they ship the orders before billing your credit card. I placed the orders on May 1 and my card was debited the same day.

Date of experience: May 17, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Spain
2 reviews
2 helpful votes
Follow Maria E.
Unfollow Maria E.
Share Review
Report Review

Fantástico!
May 18, 2018

Estoy encantadísima con el vestido que me he comprado en FashionMia, cuando lo vi en la web me encantó, además a un precio super interesante, ya que estaba muy rebajado. Cuando compras en línea es difícil saber si lo que te va a llegar es lo que estás viendo, y sí encima has acertado con la talla. Pues bien, encantada de verás. Me llegó en el tiempo estipulado, el vestido es de calidad. La relación calidad-precio es fantástica. Es un vestido vaporoso para estas fechas, con un acabado impecable, las costuras bien hechas. En cuanto a talla me queda genial. Sin duda repetiré con FashionMia

Date of experience: May 17, 2018
Bella m. FashionMia Rep
over a year old

Thank you for your comment which is everything to us.
Fashionmia spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.

Have a nice day:)
Best Regards

Texas
1 review
8 helpful votes
Follow Lee R.
Unfollow Lee R.
Share Review
Report Review

I have written several comments about this horrible company and their lack of customer service regarding returns. Their quality is the worst. Their customer service is the worst. However, when you post on sitejabber they immediately reply with 'we are so sorry'. They finally agreed to give my money back BUT there were all kinds of things to do. They make it impossible. And, there are far too many posts about them still not sending money. I decided to donate my three dresses to a non-profit. At least I know someone can use them. Whatever you do, DO NOT buy from this Chinese company. They are not legitimate, they will take your money and then send clothes that do not fit and are made poorly.

Date of experience: May 16, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing.
We are sincerely sorry for the size and quality problem you mentioned.
We have confirmed with the relevant department and sent our return policy to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Ireland
1 review
7 helpful votes
Follow Theresa T.
Unfollow Theresa T.
Share Review
Report Review

This site is a scam. Most of the items that are ordered are out of stock and those that came are not wearable due to the error in size, the wrong item(received 2 of the same) and made out of art & craft material. Requests for refund ended up in a Wallet and not into PAYPAL. They have an inconvenient refund policy (after a certain number of hours)from Wallet to PAYPAL that NEVER worked. Basically, they just rob buyer money. Definitely cheating!

Date of experience: May 16, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay.
We ave cancelled the items that are out of stock for you and will refund to your paypal account as you required.
We have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

Canada
1 review
5 helpful votes
Follow Arpita g.
Unfollow Arpita g.
Share Review
Report Review

FRAUD
May 17, 2018

IT A REQUEST. DO NOT BUY ANYTHING FROM THIS WEBSITE. THUS IS A SUPER FAKE WENSITE. THEY ARE COMPLETELY FRAUD... THEY JUST TOOK YOUR MONEY AND THEN THEY WILL NOT SEND YOU THE ITEM YOU ORDERED. SO PLEASE DO NOT BUY... I ORDERED A DRESS LONG TIME AGO BUT STILL TILL TODAY I DID NOT RECEIVE MY DRESS.

Date of experience: May 15, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing, sincerely sorry for the delay and inconvenience caused.
Your order has been checked and the item you ordered has already been dispatched to you on 2018-05-16.
We have sent the tracking number and site to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Canada
1 review
4 helpful votes
Follow Marina B.
Unfollow Marina B.
Share Review
Report Review

Very bad
May 17, 2018

2-month waiting for a package instead of promising 3-7 days.
Asked to return my payment. Don't receive any answer. Finally - no money, no item

Date of experience: May 15, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing.
We are sorry to let you wait for such a long time. We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Massachusetts
1 review
3 helpful votes
Follow Amarilis V.
Unfollow Amarilis V.
Share Review
Report Review

I was very disappointed for the long wait and for the inability to communicate with someone to request an update in regards to my order. 30 days later I got my order and it fits right. Very pleased with the material for the amount I paid.

Date of experience: May 15, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing。
Your order has been checked and the items have already been dispatched to you.
We have sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Florida
1 review
5 helpful votes
Follow Emma B.
Unfollow Emma B.
Share Review
Report Review

I ordered two dresses from FashionMia, one elegant to attend my niece's wedding out of state and another just to wear around the house. I ordered on 4/12/18 and according to them, they would be delivered two weeks later. Almost a month went by and no deliver. Called FashionMia, left two or three messages for someone to call me back and nothing. I finally Emailed them explaining my situation about my niece's wedding out of state and nothing. Finally, the week prior to the wedding, they send me a message that the order has been shipped out. I had called Pay Pal and they had agreed that if the dress was not received at least one day prior to me flying to Georgia, I would not accept the order. I finally get the order and guess what... only one dress was shipped out. Guess what? They did not send me the dress for the wedding, they sent me the other one that was more like to be around the house. Cheap material, buttons on the front were sewn slanted (/) just like you see inside that parentheses. A big opening on one side, when they never showed that in their ad. Long story short... the dress for the wedding never arrived and since this garment was received one day before flying. I had to use precious time that was reserved to spend with my niece and family, to go shopping for a dress to wear. I could not find anything because the wedding took place in a very rural town in Georgia. I had to wear a very plain dress that had packed for the rehearsal and wear a very old skirt and blouse that had already worn a hundred times for other occasions. I was miserable, it was my first time going to that side of Georgia and assumed that could find a decent dress at a mall there. Sorry, no mall at that town. SHAME ON YOU FASHION MIA! NEVER IN MY LIFE WILL USE YOUR WEBSITE! I PREFER TO BUY FROM THE THRIFT STORE BEFORE TRUSTING YOUR BUSINESS! IF I COULD CURSE... I GLADLY WOULD!
I am still trying to get my money back through PayPal and it is already May 15,2018.

Date of experience: May 15, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing.
We are sincerely sorry for the quality problem you mentioned. We have checked this order and sent the status of the other item in your order and the return policy to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

VE
3 reviews
8 helpful votes
Follow matthew s.
Unfollow matthew s.
Share Review
Report Review

They actually fit!
May 17, 2018

Found this company online while looking for plus size lingerie and all four items I ordered looked like the pics online and the sizes were right on. Usually you order lingerie and have interest in their plus size dresses! I was very pleased with everything I received.

Date of experience: May 15, 2018
Bella m. FashionMia Rep
over a year old

Thank you for your order and sharing. It's delighted to know you are satisfied with our products and service:)
Welcome visiting us again!

California
1 review
3 helpful votes
Follow K D.
Unfollow K D.
Share Review
Report Review

Dont do it
May 17, 2018

If you have 6-10 weeks to wait for an item to get to you AND if you never want to be able to return an item for a refund this site is for you! The quality of clothing is awful and the customer service is worse! Stay away

Date of experience: May 15, 2018
Canada
1 review
4 helpful votes
Follow Yvonne K.
Unfollow Yvonne K.
Share Review
Report Review

SCAM
May 17, 2018

I already posted previously about the horrible experience Ive been having with Fashionmia and unfortunately the quest for a refund is still continuing. 6 months and 6 messages later that my refund is marked as emergency status and that I should please wait for another 3-4 weeks and nothing has happened. I have to reiterate: DONT ORDER FROM FASHIONMIA. It is such a scam where they take you money and send you clothes that are badly tailored and dont fit. Beyond disappointing

Date of experience: May 15, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay and inconvenience caused.
We have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

Canada
1 review
5 helpful votes
Follow lorna S.
Unfollow lorna S.
Share Review
Report Review

I am still waiting for refund for order #B******* which I cancelled due to the length of time it was taking for delivery. It was cancelled on March 8th because I needed the dresses ordered for my vacation and they would not arrive ontime. The automated response received says that. "our customer representatives will reply you within 36 hours.". Obviously this does not happen. I have ordered from this company before and they have beautiful items, they just need to improve customer service and start valuing their customers, without whom they would not be in business. Please process my refund asap. Thank you.

Date of experience: May 15, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay and inconvenience caused, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.
By the way, thanks for your affection in our products and we are always working on improving our service.
We still expect your support in the near future, and I think you might find a better Fashionmia then.

FashionMia

Canada
1 review
11 helpful votes
Follow KATIA N.
Unfollow KATIA N.
Share Review
Report Review

I wrote a review earlier, and this is a followup to "THEY SUCK". I told the ppl at fashionmis to credit my wallet as I knew they would never refund my money. I ordered Items that would add up to the refund in my wallet. I know i will never receive anything from them because the CEO/managing director emailed me saying this,,,,,,,,,,,,,,,,,,, Dear Customer,

We found out that when you placed your order, you did not select order insurance. Please click below and pay your order insurance so that everything will be resolved thanks.

Order Insurance Click Here

CEO & Managing Director
FashionMia
Mr. Chun Lee,,,,, so please everyone, Do not buy anything from this company. This is a SCAM and they will do anything to extort funds from you! I also found out that fashionmia has their own employees send in 5 star reviews to make themselves "look good". I am sure Chun Lee drives around a very expensive sports car with the proceeds of all the money he has taken from his customers. I hope this saves some people from getting scammed! Katia

Date of experience: May 14, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay and inconvenience caused. We have refunded the money to your Wallet as you required and sent you an email about the usage of the wallet to your email address you left in our site, would you please check your inbox and account later? Thank you.

FashionMia

VE
3 reviews
1 helpful vote
Follow Maryn O.
Unfollow Maryn O.
Share Review
Report Review

I ordered a few items at a deep discount and absolutely love them all! I have a difficult to fit figure (rather apple shaped) and very few summer tops and dresses look good on me, but I get compliments on all of these items every time I wear them! Since I love them so much, I have no advice for ease of returns...

Date of experience: May 13, 2018
Bella m. FashionMia Rep
over a year old

Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

Malta
1 review
6 helpful votes
Follow Andreana P.
Unfollow Andreana P.
Share Review
Report Review

**DISAPPOINTED**
May 13, 2018

Been waiting for this dress order: b******* since February. I bought it for an occasion for next Friday and am still waiting.
Have also this pending order b******* for 3 weeks now.
Need the items or money back asap please. This is definitely disappointing and the reviews are not making me feel any better. Pity!

Date of experience: May 11, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Texas
1 review
5 helpful votes
Follow Jeri D.
Unfollow Jeri D.
Share Review
Report Review

I bought 5 tops, so I guess I deserve what I got. Three arrived after one month; all way too small even though I ordered them in a larger size that I normally wear. I emailed the company and told them to keep the other two and issue a credit. When I did that two tops had not shipped. They ignored my request and now they have shipped the other two. They say they respond to an email in 36 hours, but all I ever got after sending them two emails was a form email saying they would respond. They never did. Don't order from this company.

Date of experience: May 10, 2018
Bella m. FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China