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FashionMia
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FashionMiaReviews 2,864

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

India
3 reviews
1 helpful vote
Follow Rey S.
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Fashion Mia is the best online site to buy stuffs. They have a large collection of new fashionable and designer dresses. The fit and finish and looks of the dress gives it a premium look, that can help you make others feel jealous. The customer support is helpful and nice. I loved shopping with them.

Date of experience: May 10, 2018
Bella m. — FashionMia Rep
over a year old

Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again.

California
1 review
6 helpful votes
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Read before buying
May 13, 2018

I am so glad that I read the reviews before I submitted my order for $253.00. I always read reviews before I spend money at a business. It's really too bad that their delivery service stinks. I won't be giving FashionMia my business.

Date of experience: May 9, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,

Thanks for your post here.
We are sorry to hear that. Even if you saw some bad reviews about our websites, everything has two sides, just as the saying goes "Ten thousand people have ten thousand
Different views on Hamlet." You can have a try by yourself.
Also, we guarantee the good quality of our products. Please contact us if you have received damaged product. It will be solved timely till your satisfaction.

Tennessee
1 review
3 helpful votes
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BAD BAD BAD
May 13, 2018

First of all, you are dealing with an international company. They say they are open 7 days a week 24 hrs. But when i called i got their voice mail indicating they hours are 8-5 GMT. Not sure where I'm calling, nor do they give an address to return their product or get an RMA.
Second, their sizes are for tiny oriental people. I am a petite size person and ordered a large which was tooo small.
Poor service: I ordered about 5-6 items from them on 4/1, only received 1 product 4 wks later and still have not received the rest of my order. They have nice products once you receive them! NEVER AGAIN

Date of experience: May 9, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

France
2 reviews
40 helpful votes
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I ordered from FashionMia, knowing I might be taking the risk that the clothes might be fakes from China as the Company is based close to China. But I don't regret a single bit. I thought as first it was too good to be true, but that was not the case. The prices are very good but I ordered during the sales making it even cheaper, the quality of the dresses are really good. The delivery was pretty fast, and the customer service was a pleasure to talk to. I have already recommended this website to my best friends. Will 100% shop again.

Date of experience: May 9, 2018
Bella m. — FashionMia Rep
over a year old

Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again!

France
2 reviews
39 helpful votes
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Excellent Website!
January 26, 2019

I was really happy with my order, it went really smooth! The amount of choice on the website is really amazing and the clothing is really high quality. When I ordered my clothes, I thought that the delivery time would be very long, but it actually came really quickly. The products I received were exactly as shown on the website and really comfortable. My experience with Fashion Mia was perfect and I will order from them again for sure! I would definitely recommend this website to anyone wanting to get high quality and impeccable modern women clothing at a really affordable price.

Date of experience: May 9, 2018
Ireland
1 review
2 helpful votes
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Placed my order four weeks ago and have not received it yet and the money has been taken out of my account website will not allow Me track my order

Date of experience: May 8, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Washington
1 review
7 helpful votes
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I ordered two items on 3/7/18 and received one two months later. When I emailed them about the other item I was ignored. So I placed a review on another sit which they promptly responded to, only to say the item is out of stock. I asked for refund, like five or six times. Finally they tell me it will take another 20 days to process. It is now 5/30/18 and I do not have my refund or the item. The one item I received looks nothing like the picture. Stay away. They sell crap and just want your money.

Date of experience: May 8, 2018
Georgia
1 review
9 helpful votes
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My ordered was back in January 2018 but only partial ordered was delivered in March... I have to cancelled the partial ordered because it took forever. However, I keep emails them asked for my refunded but they said it processing... and until now MAy7,2018 I still haven't got any refunded bacj yet... I wouldn't recommend anybody doing business with this company at all... NOT TRUSTED ONE! What I lost is only couple hundreds dollars but I will OnLine every day ReMINDing people BE ALERT of FASHION MIA SCAM to AVOID people LOSING MORE MONEY... I will definitely do this until I get my Refunded. If don't get any refunded back, at least I can STOP MORE PEOPLE this FRAUD!

Date of experience: May 7, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

Canada
3 reviews
12 helpful votes
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Fraudsters
May 9, 2018
Updated review

Now they tell me I have to get in touch with paypal
I paid by credit card I dont have a paypal account
Why should I get in touch withpaypal they dont have any of my information
Just another scam tactic
Dont by anything from them

Date of experience: May 7, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, we have sent the cash coupon to you as compensation, would you please check your inbox? Thank you.

FashionMia


Cheaters
May 7, 2018
Previous review

I ordered $171.00 in clothing. But returned all items and it has been over 1 year and still have not received my credit
Every time in about 7 emails. Always the same answer we at
Rare having problems please give us a few weeks. What a SCAM
Dont expect a refund if you return items. You can Kiss your money GOODBYE

Date of experience: April 15, 2018
Australia
1 review
4 helpful votes
Follow maria m.
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I have been waiting since december 2017 for a refund. Many emails which Fashion Mia reply to but stall the refund. I won't shop on line anymore.

Date of experience: May 6, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly.
Thank you for your kind support and cooperation.

FashionMia

California
1 review
4 helpful votes
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FashionMia has great prices and you would think because it is mass produced somewhere out of China is the reasoning behind their products, but... I would say their merchandise is about 60% misleading in quality since the fabric does not match the photos on their website and what you receive is usually a cheap knock-off version of what you expect. I've only had one item that did not show up and was grateful they gave me a credit. Their clearance website will say "9 items left" on a garment but when you open to order it will say "sorry out of stock". I would only order this stuff if you dont mind a much cheaper quality item arriving that will not wear or look what was presented on their site. The type of stuff that will probably start fading or tearing after a handful of machine washes. I've received a few items so poorly made, I just threw them in the Salvation Army bag to donate. You get what you pay for and I'm being nice with the 3 stars.

Date of experience: May 6, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing, we have checked your email and sent the relevant information to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Australia
1 review
5 helpful votes
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I have ordered two dresses I was informed that one was shipped on 26th march and one one the 25th April it is supposed to take 15 days and nothing has come my email has gone unanswered

Date of experience: May 5, 2018
California
1 review
4 helpful votes
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Attention fraud
May 8, 2018

I have never received my order or answer from the customer service. Now it is more than 12 days without any news or trucking number for my order. Be careful!

Date of experience: May 4, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Zimbabwe
2 reviews
1 helpful vote
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Will shop again
May 6, 2018

I stumbled upon Fashionmia when I was searching for a present for my wife. Didnt really have anything in mind but I just wanted trendy clothing to surprise my wife with. When I stumbled on Fashionmia's site, there was a massive May Day discount which lured me to spend sometime on the site. I eventually decided to give this shop a try; I ordered two plus size Midi Maxi dresses. It took a week before I received the two dresses and I was pleased with the quality of the dresses. They were the same quality as the ones I had seen on the site. I was very impressed with the quality of the dresses and I am going to shop again at Fashionmia whenever I want to purchase something for my wife.

Date of experience: May 4, 2018
Bella m. — FashionMia Rep
over a year old

Thank you Tafa B., we feel delighted that you are in love with the products! Fashionmia welcomes you all the time.

Canada
1 review
8 helpful votes
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Purchased a green dress last December that arrived but was not as advertised nor did it fit. I paid to ship it back. They acknowledged receipt and they keep telling me I will be refunded but have not been refunded. They string you along with emails telling you you will be refunded and apologizing for delays. NO GOOD REASON as been given for the DELAYS. THIEVES.
DO NOT EVER ORDER FROM THIS COMPANY.

Date of experience: May 4, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

Colorado
1 review
4 helpful votes
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Beware!,,
May 8, 2018

I bought a dress from this company not knowing it comes from China. It took almost 4 weeks and when it came it was the cheapest piece of clothing I have ever seen. It was ridiculously short ( not at all what it looked like in the picture)
No problem, I thought I just return it. My emails were not answered and neither were my phone calls. THEY WILL NOT LET YOU RETURN YOUR ITEM!
My credit card immediately returned the charges, as I have never had to do that before.
Save your money and headaches, they are a fraud!

Date of experience: May 4, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing.
We are sincerely sorry for the problem you mentioned and we have sent our return policy to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Texas
1 review
4 helpful votes
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One bad apple
May 7, 2018

Too bad sites like this give all online sites a bad name. One big ripoff. Just don't. Just don't. Just don't. Sorry but it requires 100 words to leave a review. Not worth that much of my time. Ordered like in February. Still haven't seen order. Thank God I'm only out about $37

Date of experience: May 3, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

GB
1 review
9 helpful votes
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NO REFUND
May 6, 2018

I ordered 3 items, I received 2 items. I was requesting about refund, instead I got wallet which I was requesting withdraw. I am waiting 47 days working and nothing. I am very disappointed in the service of this company.

Date of experience: May 3, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

GB
1 review
5 helpful votes
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Ordered two dresses. One delivered, too small. Second never came. First returned. Chasing refund. Finally received the following.
Dear

Good day, I am Mr. Chun Lee the Ceo FashionMia Company. Recently, I received an important message concerning your refund which is under processing as we speak now. It is my responsibility to approve any refund from a customer and see to it that it is done properly. I apologies for the delays which we encountered with your refund, the problem is from our Bank ICBC China (Industrial and Commercial Bank of China) that placed a suspension on our business account. At first we thought it was system error our online shopping cart is connected to our online bank through a support from bank app.
Which enable the processing of order paid through Paypal and Credit Cards from our customers around the world.
http://www.icbc.com.cn

My account officer reported that my business account is under suspension and under review. The reason for the suspension is that my business account has over $56,000,000.00 (Fifty Six Million US Dollars), the recent industrial and commercial laws in China has applied more tax on all online shopping sites giving a high quotation of tax, this is only for business owners with statement of account balance up to $56,000,000.00 annually.

Please, I urge you to be a little patient while I resolve this situation with my bank account. I communicated with my business lawyer and I found out that I need $41,000 USD which is the total amount endorsed on the tax quotation. My current personal savings is around $ 27,000 usd, my ex wife Alia has promised to lend me $9,000 which is part of the money I sent to her for house up keep. As I speak to you now I am hoping to find $5000 usd to file for tax clearance and get my business account back online.

I do not mind if you can offer me any assistance, I hopefully wish to take care of this little business comings before the end of first week of May. The guarantee I can give you my friend is that, I will be the one to transfer it back to you including your refund within the shortest time, I will pay back with interest if you have business oriented mind to show my appreciation and thank you for your kind support to my business.
I am afraid that this situation could disturb my workers and my total business activity this is more reason I open up to you. Please, do not do anything that could bring more challenges to my business. If you can support me solve this problem soonest I will inform my lawyer to prepare it in a documented form to acknowledge and for me to honor it pledge to pay back and sign.

Thanks for your time, have a lovely day.

Yours Faithfully,
Mr. Chun Lee

Date of experience: May 3, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,

Thank you for letting us know.
Could you please send us the return tracking number to track so that we can track where it is and refund you timely after we receive your returned parcel.

Thank you.
Fashionmia

California
1 review
3 helpful votes
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Great place for cute, warm, trendy clothing. It's tailored more to petite women and a lot of their clothes are one size fits all. Really well made clothing and worth the slightly pricey prices. Also love that you won't find these pieces anywhere else in the city since it's a boutique.

Date of experience: May 3, 2018
Bella m. — FashionMia Rep
over a year old

Thank you for order and sharing. I am very pleased that we leave you a great impression. We are ready for your next order :D

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China