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FashionMia
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FashionMiaReviews 2,864

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

California
1 review
7 helpful votes
Follow Silva A.
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Not only did my order take forever to arrive, but they kept giving me excuses on receiving my refund when I returned my items. I have been waiting for several months, 6 months to be exact, for my money even after they received their items and notified me on their website that I had been refunded. They promised me my refund months ago and have given me specific dates that I should receive my refund, but I am still waiting. Such a horrible company!

Date of experience: May 2, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

West Virginia
1 review
11 helpful votes
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I ordered clothes in March - I have never received them. I sent a cancellation and still no refund. "Kitty" has been e-mailing me about the order. First it cost me $103 but she sent an e-mail stating she would put 28.80 euros in my 'wallet'? What the hell is that! I wrote I want my money REFUNDED in American currency and what I paid. She wrote back asking if I still wanted my clothes since the order is in! DO NOT give them your money - you will not receive the merchandize nor will you EVER see your money again!

Date of experience: May 1, 2018
Oregon
1 review
8 helpful votes
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This Is A Scam
May 3, 2018

I ordered two dresses from Fashion Mia on March 31. I never heard from them so I tried to contact them through phone calls and email. Then I just cancelled my order using their online form. Well, that didn't go over very well either. So I started bad reviews--over and over again. After the bad reviews, I started receiving emails from various employees saying all kinds of things. The first email said I had to give them my social security number, my driver's license number, and credit card number. I did not fall for that scam. I wrote back and blasted them for the request. Then I received an email making excuses about their bill system was having issues. Just another excuse. I threatened to file a law suite, well that got them going. However, all of their assurances of giving me a refund were just lies. So I am out my payment for the merchandise. I feel so stupid for being scammed. I now only order online merchandise from places that I know are legitimate.

I spent some time reading reviews before I wrote this review. I could not believe that some people said they had a good experience. I don't think the positive reviews were written by "real" customers, instead they were probably written by the people who have set up this bogus online company. Somebody needs to charge them for fraud and theft. I am planning on researching some more to see what can be done to companies who prey on dumb $#*! people like me who trusted this company.

Date of experience: April 30, 2018
Texas
1 review
6 helpful votes
Follow o j.
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What you show online does not match what I received in terms of quality and size. They are of poor quality and little size to the size stated while ordering and late in delivering the orders and come by piece by piece. Will not order again since have done twice and received same results. Change for good or stop taking peoples' money.

Date of experience: April 30, 2018
Virginia
1 review
8 helpful votes
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FRAUD
May 3, 2018

Ordered 2 dresses and they pulled the money out of the bank account, since then every time I track the order number it says that this order did not pay for yet, they don't answer the phone and there is no way to contact them,

Date of experience: April 30, 2018
California
1 review
8 helpful votes
Follow M S.
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I wasted money on 3 dresses. When I didn't receive my first dress over a month I asked to cancel other 2 as other 2 were not processed yet. No one even reply to my request. They arrived at different times. The last one came 48 days. All three are bad quality and can't be worn. When I sent the picture of the dresses and reason to return. I didn't receive any reply till 10 days and then they are saying as dresses can't reach their warehouse with 30 days of return policy, they can give me $10 coupon. What kind of policy is that? I wasted my money.

Date of experience: April 29, 2018
California
1 review
6 helpful votes
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I ordered something from them almost 2 month ago and still haven't seen neither my order nor my money.

Date of experience: April 29, 2018
GB
2 reviews
9 helpful votes
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Ordered and received item which was appalling quality. Tried to return it but they just keep making excuses. Paypal no use either - pity they support a scam company. Don't be tempted to buy on any account. I have found out from Trust Pilot that they are tempting people with cash backs to leave a good review! Says it all really.

Date of experience: April 28, 2018
Illinois
1 review
7 helpful votes
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DO NOT BUY FROM THIS SCAM COMPANY. I bought two dresses and returned them for a refund per their policy. This was 10 months ago. Twenty three emails to them and I still do not have my refund.

Date of experience: April 27, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

Sweden
1 review
9 helpful votes
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Terrible, never try
April 29, 2018

One and a half month and didn't get anything, only several extra payments for shipment and taxes. No way to track orders or get in touch with them. Feels like steeling.

Date of experience: April 26, 2018
Minnesota
4 reviews
11 helpful votes
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Never again
April 29, 2018

Never received my first order. They attempted to resolve the issue by allowing me to select another item which took forever to receive. This time it was the wrong item and the wrong size. So now they want me to prove that they made a mistake. I am done and I want a refund. Online ordering should not be this hard.

Date of experience: April 26, 2018
California
1 review
7 helpful votes
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Orderded two dresses. One came the other didnt.
The one that was delivered is smaller in size
My order was put more than 2 month back and I also received two emails for two dresses.

Date of experience: April 25, 2018
Serbia
2 reviews
4 helpful votes
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Amazing Site
April 25, 2018

Best site for shopping
I ordered some dresses on fashionmia and they are amazing and high quality! I do recommend it to everyone.

Date of experience: April 24, 2018
GB
1 review
8 helpful votes
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Don't buy
April 26, 2018

Scam company and they know how to work the system with PayPal just do not order if you get the goods they are rubbish and in my case only two items were delivered out of six. They claimed all were sent.

Hence no refund from PayPal

Do not order

Date of experience: April 24, 2018
Texas
1 review
12 helpful votes
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Terrible Company!
April 24, 2018

I ordered 4 items on March 25th and I've yet to receive them. I paid for the expedited shipping (3-6 days) so it would be here in time for my nieces fashion show. I've contacted customer service and I keep getting the same response to be patient and my order has been placed as priority, BS! Save yourself the headache and do not do any business with this company.

Date of experience: April 22, 2018
Nigeria
1 review
10 helpful votes
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WHAT A SCAM
April 24, 2018

I ordered a dress from them four months ago, and paid for express shipping. Two weeks later - no dress. I tried to cancel my order but it became a whole ordeal to receive my money back. And till date I STILL HAVE NOT RECEIVED MY DRESS FASHIONMIA! This is going on four months since I ordered the dress - the event I was going to wear it to is long past, and all I want now is my money back!

Date of experience: April 22, 2018
New Jersey
1 review
14 helpful votes
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DON'T ORDER!
April 24, 2018

Ordered 3 dresses. 1 arrived 1 month later, the others never arrived. The one dress is horrible, bad quality, bad fitting. Which online shop requires photos as a proof that the dress doesn't fit? This one does. Which online shop customer representative is praying that the email she sends will find me well and blessed? This one does. What kind of professional attitude is that? I am neither well nor blessed ordering from this company. Which online shop is requesting photo ID and bank account information in order to refund money? This one. Which online company says that all account information are deleted so they can't refund money. This one! I will look into legal steps if they don't refund my money via pay pal. Still waiting for it. But not much longer!
Zero star if I could!

Date of experience: April 21, 2018
Pennsylvania
1 review
8 helpful votes
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Scams! Be aware!
April 24, 2018

Clothes is not even close to the pictures. It take for them forever to ship your order. Clothes will never fit properly and Youll never get your money back also!

Date of experience: April 21, 2018
North Carolina
1 review
7 helpful votes
Follow s a.
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I ordered a dress, size XS, in February. It arrived in mid-April and was a Medium. I contacted the customer service email address and they apologized for sending me the wrong COLOR and asked me to just keep it anyway. I replied that it was not the wrong COLOR it was the wrong SIZE and told them to either ship me the correct size or give me a refund. They refused a refund unless I sent them ALL of my credit card information AND a scanned copy of my DRIVER'S LICENSE! I'll pass on the refund - it's not worth getting the $30 back. I will NEVER order from this company again and will tell everyone I know to do the same. Do yourself a massive favor and steer clear of this company!

Date of experience: April 21, 2018
GB
1 review
5 helpful votes
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Ordered an item, never received it. Didn't reply to my mails. Didn't respond to dispute I raised with them on their website. Didn't answer the phone when I skype called them. They did respond when I tried to cancel the order on their website, but only in teh form of an email asking me to confirm I wanted to cancel. Haven't heard anything since. I have raised a dispute with paypal to recover money.

Date of experience: April 20, 2018

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China