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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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Not only did my order take forever to arrive, but they kept giving me excuses on receiving my refund when I returned my items. I have been waiting for several months, 6 months to be exact, for my money even after they received their items and notified me on their website that I had been refunded. They promised me my refund months ago and have given me specific dates that I should receive my refund, but I am still waiting. Such a horrible company!
I ordered clothes in March - I have never received them. I sent a cancellation and still no refund. "Kitty" has been e-mailing me about the order. First it cost me $103 but she sent an e-mail stating she would put 28.80 euros in my 'wallet'? What the hell is that! I wrote I want my money REFUNDED in American currency and what I paid. She wrote back asking if I still wanted my clothes since the order is in! DO NOT give them your money - you will not receive the merchandize nor will you EVER see your money again!
I ordered two dresses from Fashion Mia on March 31. I never heard from them so I tried to contact them through phone calls and email. Then I just cancelled my order using their online form. Well, that didn't go over very well either. So I started bad reviews--over and over again. After the bad reviews, I started receiving emails from various employees saying all kinds of things. The first email said I had to give them my social security number, my driver's license number, and credit card number. I did not fall for that scam. I wrote back and blasted them for the request. Then I received an email making excuses about their bill system was having issues. Just another excuse. I threatened to file a law suite, well that got them going. However, all of their assurances of giving me a refund were just lies. So I am out my payment for the merchandise. I feel so stupid for being scammed. I now only order online merchandise from places that I know are legitimate.
I spent some time reading reviews before I wrote this review. I could not believe that some people said they had a good experience. I don't think the positive reviews were written by "real" customers, instead they were probably written by the people who have set up this bogus online company. Somebody needs to charge them for fraud and theft. I am planning on researching some more to see what can be done to companies who prey on dumb $#*! people like me who trusted this company.
What you show online does not match what I received in terms of quality and size. They are of poor quality and little size to the size stated while ordering and late in delivering the orders and come by piece by piece. Will not order again since have done twice and received same results. Change for good or stop taking peoples' money.
Ordered 2 dresses and they pulled the money out of the bank account, since then every time I track the order number it says that this order did not pay for yet, they don't answer the phone and there is no way to contact them,
I wasted money on 3 dresses. When I didn't receive my first dress over a month I asked to cancel other 2 as other 2 were not processed yet. No one even reply to my request. They arrived at different times. The last one came 48 days. All three are bad quality and can't be worn. When I sent the picture of the dresses and reason to return. I didn't receive any reply till 10 days and then they are saying as dresses can't reach their warehouse with 30 days of return policy, they can give me $10 coupon. What kind of policy is that? I wasted my money.
I ordered something from them almost 2 month ago and still haven't seen neither my order nor my money.
Ordered and received item which was appalling quality. Tried to return it but they just keep making excuses. Paypal no use either - pity they support a scam company. Don't be tempted to buy on any account. I have found out from Trust Pilot that they are tempting people with cash backs to leave a good review! Says it all really.
DO NOT BUY FROM THIS SCAM COMPANY. I bought two dresses and returned them for a refund per their policy. This was 10 months ago. Twenty three emails to them and I still do not have my refund.
Dear Customer
Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.
FashionMia
One and a half month and didn't get anything, only several extra payments for shipment and taxes. No way to track orders or get in touch with them. Feels like steeling.
Never received my first order. They attempted to resolve the issue by allowing me to select another item which took forever to receive. This time it was the wrong item and the wrong size. So now they want me to prove that they made a mistake. I am done and I want a refund. Online ordering should not be this hard.
Orderded two dresses. One came the other didnt.
The one that was delivered is smaller in size
My order was put more than 2 month back and I also received two emails for two dresses.
Best site for shopping
I ordered some dresses on fashionmia and they are amazing and high quality! I do recommend it to everyone.
Scam company and they know how to work the system with PayPal just do not order if you get the goods they are rubbish and in my case only two items were delivered out of six. They claimed all were sent.
Hence no refund from PayPal
Do not order
I ordered 4 items on March 25th and I've yet to receive them. I paid for the expedited shipping (3-6 days) so it would be here in time for my nieces fashion show. I've contacted customer service and I keep getting the same response to be patient and my order has been placed as priority, BS! Save yourself the headache and do not do any business with this company.
I ordered a dress from them four months ago, and paid for express shipping. Two weeks later - no dress. I tried to cancel my order but it became a whole ordeal to receive my money back. And till date I STILL HAVE NOT RECEIVED MY DRESS FASHIONMIA! This is going on four months since I ordered the dress - the event I was going to wear it to is long past, and all I want now is my money back!
Ordered 3 dresses. 1 arrived 1 month later, the others never arrived. The one dress is horrible, bad quality, bad fitting. Which online shop requires photos as a proof that the dress doesn't fit? This one does. Which online shop customer representative is praying that the email she sends will find me well and blessed? This one does. What kind of professional attitude is that? I am neither well nor blessed ordering from this company. Which online shop is requesting photo ID and bank account information in order to refund money? This one. Which online company says that all account information are deleted so they can't refund money. This one! I will look into legal steps if they don't refund my money via pay pal. Still waiting for it. But not much longer!
Zero star if I could!
Clothes is not even close to the pictures. It take for them forever to ship your order. Clothes will never fit properly and Youll never get your money back also!
I ordered a dress, size XS, in February. It arrived in mid-April and was a Medium. I contacted the customer service email address and they apologized for sending me the wrong COLOR and asked me to just keep it anyway. I replied that it was not the wrong COLOR it was the wrong SIZE and told them to either ship me the correct size or give me a refund. They refused a refund unless I sent them ALL of my credit card information AND a scanned copy of my DRIVER'S LICENSE! I'll pass on the refund - it's not worth getting the $30 back. I will NEVER order from this company again and will tell everyone I know to do the same. Do yourself a massive favor and steer clear of this company!
Ordered an item, never received it. Didn't reply to my mails. Didn't respond to dispute I raised with them on their website. Didn't answer the phone when I skype called them. They did respond when I tried to cancel the order on their website, but only in teh form of an email asking me to confirm I wanted to cancel. Haven't heard anything since. I have raised a dispute with paypal to recover money.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
Dear Customer
Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.
FashionMia