FashionMiaReviews 2,864

ZERO STARS!

After corresponding with Fashionmia.com in the last 30 days or so, it is now VERY EVIDENT that Fashionmia.com is a FRAUDULENT business, since:

Fashionmia charges the orders full amount and obtains payment as soon as the order is confirmed (order date), even though NO shipment occurs and knowing that:

1) Merchandise IS NOT IN STOCK.

2) Merchandise is FRAUDULENTLY depicted and described:
(I order an item in size 3XL guided by measurements published on your online size chart and the 3XL item was SMALLER than the size L (large) of another item ordered, which also did not match measurements on your size chart)

3) Customer will receive merchandise that WILL NOT satisfy their expectations, but he/she has no means of recovering the expense because the cost of return shipping is most likely greater than the order amount.

4) Fashionmia offers as compensation insignificant amount vouchers (store credit), knowing that what customer in their right mind would want to order ANYTHING AGAIN from Fashionmia having had this absolutely DESPICABLE experience.

I have started the dispute process with my bank today because Fashionmia WILL NOT get away with this in MY case.

Bought dresses worth about $82 and paid for express delivery. 3 weeks later, I get an email from them saying there were going to be delays as some items were not in stock. I asked for a cancellation and a refund since the dates I needed the dresses for had passed, they accepted and promised a refund within a ridiculous 15-25 working days. It's been over 60 days now with uncountable emails to them but I still haven't received my refund for items which they could not deliver.

To make matters worse, different individuals from the organization keep sending me fraudulent emails asking that I pay order insurance before getting my refund. The customer service lady asks me to ignore the emails as they are fraudulent; but the emails still keep coming from authentic Fashionmia addresses.

I am still waiting for a refund after 7 months of them promising and making excuses:
Dear Customer,

Really sorry for hearing that but surely we will help you solve the problem. We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you.

We promise that you will receive your refund, and I will be here all the time to follow up your refund till you receive it.

Would you please just wait for a few days? And we will mark your refund as urgent; our financial department will process your refund in first priority.

Thanks for your patience in advance.
Best regards,

Zora
Customer Service Team
www.fashionmia.com

On June 7 I placed an order for 2 shirts and 1 dress, still this is the time that I dont get my order, I emailed them and called them and they dont give any answer all they have is a recorded voice mail which they never answer, today I received an email saying my order was shipped but they are only shipping out 2 out of 3 items I ordered and it doesnt even tell me when I will get my order, this is a terrible company I wont ever order from that company ever again.

I ordered several bathing suits, a jacket and some earrings on March 28,2018. Although they said it shipped on May 10, as of today, I have received only one set of earrings, and 2 emails indicating that items are out of stock. I have emailed them repeatedly, and tried in vain to access their website for contact by resetting a password, which I am unable to do. I always get a message "Site can't be reached." I am now going to contact my credit card company to go after them. They are horrific!

Now after getting their response they're asking me to send them, "photos with a tapeline showing the measurement differences". Yes, those are their exact words! How in the world am I going to get a picture of the dress showing tapeline measurement difference when there's no extra material! I can't even fit into the dress! Now I'm wondering if they have robots answering my email or what!? Oh, by the way, the fourth dress finally came in and again very small. I'm afraid to even try to email them on this dress. I just want my money back on both dresses if I'm going to go through this hassle. I feel like I'm a lawyer trying to document everything and all. Don't have time for this; now I understand all the people that write these horrible reviews. I'm just waiting to finally see what happens then I'm letting everyone know through social media. This is crazy; just how does a company get away with this?!

I am glad that my review on sitejabber.com reached Fashionmia and they replied asking me to send my order/transaction number as if they heard about it for the first time. Only yesterday I wrote a few e-mail, tried to contact the customer service and, after I entered the order number it said order number not correct although it was. Not sure if my message got through or the other e-mail were received, they can say anything they want, it looks like they are lawless, no by-laws, nothing to protect the consumer. In some forms I tried to they say that the order number starts with a B and they can take it from there, right after 7. If this message gets to Fashionmia, please refund my money ASAP. My order never materialized, I cancelled it only a few hours after I placed it and you should've never, ever charge the customer's account until the goods are shipped!

Cancelled my order, they accepted my cancellation, agreed to a refund, great right, wrong... for 4 weeks I tried to get my refund to no avail, their excuses, my paypal account is frozen, its not, they have to put it in their wallet first on their website, wrong, they tell me I did not pay delivery insurance, What?, they order never got out for delivery, so far they have used every excuse in the books to NOT give me my refund. Today they tell me I cant get my refund because a paypal resolution case is open I need to close that first, wrong, I will not do that... please do not ever buy anything from them, they are crooks, cheating customers out of their moneys and keep it. I have reported them to the BBB, I have black listed them now, and my attorney is writing a demand letter... BEWARE of them

I ordered about 6items from them, since March, i received only 3 items out of the 6 somewhere in April and i was told later that the other two( 2) of my items were out of stock, i change the order and those ones too were out of stock and i have since been trying to get my refund back for almost a month but to no success. They wouldn't even reply my emails. They are pure scam, don't repeat my mistake and order from this campny, you will be throwing your money away. Those items that i did received were poor quality and didn't even fit.