FashionMiaReviews 2,864
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FashionMia Reviews Summary
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
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I've communicated with Fashion Mia regarding an exchange. I'm to get, at no cost to me, an item in exchange for a coat that did not fit. I ordered new item April 22nd; In a May 7th response, I was emailed that this order is processing. It is not. I've emailed twice since with no response from them. I'm sure they are hoping I will just let it go by the wayside, but I will not. A very unreliable outfit.
I ordered a coat, size 2XL, with listed measurements being that of 2XL. When I received it, it's marked 2XL, but is a size small. Company then encouraged me to choose another item at no cost (up to the cost of the coat) vs returning due to high cost of return shipping. I ordered the replacement item Jan 2018, and have gotten nothing but run around. They claim it is out of stock, which it is not. I'm sure their hope is that customers give up and just don't bother, that's how they make money. Deceptive practices. I will donate the coat, but I still want the bag I ordered at no cost
They took almost $200. Of mine. I've tried a dozen times to contact them with no success. My money is gone and I have no merchandise to show for it.
Dear Customer
Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.
FashionMia
8 weeks to deliver 2 dresses to Canada. One was the wrong colour and although they were the size I ordered neither were the measurements they stated. Both two small. $80 wasted. They have offered me $6 off my next order to compensate. I will never order again.
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
It usually takes a few days for the shipping company to update the latest shipping information on tracking page, please check it a few days later if there is no tracking information.
FashionMia
This web site is a fraud. I ordered a dress from them a few months ago. And after waiting for two months for them to ship it, which they never did, i finally requested a refund. After repeatedly asking them to refund my money, they finally gave me store credit, NOT a refund. After repeatedly requesting for them to refund my money to my pay pal, I finally gave up and ordered something else using the store credit. The order went threw and I received an email stating that the order went threw successfully. Then a day latter I received another email from them requesting more money for insurance. I'm not giving them a penny more. So here I am, around 3 months after my initial purchase, no dress, no money, no nothing. I hold no hope that they will fix this. BEWARE!
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
It's so bad. I wait my order for long time I thing about 2 months. My order is B*******. It's so very bad. How long that you want me to wait my order?
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I ordered a jumper in March 2018. Delivery date was suppose to be within 7 business days, June 2018 still NO JUMPER. After constantly writing to them and emailing them, no response. Wasn't until I filed a dispute with my bank and they reversed the charges did I hear from them that the item was on back order June 2,2018. Stay away from FashionMia. I advise you DO NOT buy anything from them.
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
Oh yeah... I ordered couple items (4) in early of Feb 2018. One by one separately sent to me within 2 months! I still have the last item, leather jacket, which I plan to wear in spring time but I still haven't receive it after 4 months of ordering. What the h should I do with leather jacket in 100 degree summer? Or may be by luck, I will receive it by Fall 2018?
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I ordered a pink jacket from the company in February. They did not follow up with me about the undelivered package until the following April. Then, continued to do circles around refunding my package until the customer service email I had been in contact with was "undeliverable" altogether. Never saw a replacement item or a refund. Absolutely TERRIBLE customer service. DO NOT ORDER HERE, WHATEVER YOU DO. THEY ARE THIEVES.
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I have ordered 4 dresses and it has been over a month of keep sending emails thru PayPal to this company that I have received two of my dresses so far. Very bad customer service! Please do not order from them.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
FashionMia
I placed an order on January 2018 in FashionMia website and I received the partial shipment on march. There are still some items missing. I've been trying to contact customer service several times but no reply to the emails and no return phone calls. I want my refund at least. After my experience I would warn people not to order from FashionMia. They are cheating
Dear Customer
Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real items you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)
FashionMia
I've been fighting for weeks to get my money back on the junk items they call clothing. Won't give me a refund just a credit and I don't want anything they sell.
Dear Customer
Thank you for your order and post, so sorry for the delay and inconvenience caused.
We have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.
FashionMia
After reading all the negative reviews and comparing them with my experience so far, it seems like I've been scammed. So I guess this is just a storefront with pictures of lovely fashion items but in fact little or no merchandise is really sold. Who are the people writing the positive reviews? I ordered four dresses 6/1/18 and one has shipped but hasn't arrived; the other three dresses are processing with some issue about replenishing their stock (backordered?). I'd like to know if my orders will materialize or if I just threw away just over $100.
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I placed an order on May 12,2018. I have not, heard from your company at all. This is the 4th time I have sent or called your company.
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
Ordered two dresses. One dress is not long and flowy, so I will wear it with leggings, but the other is totally off the mark. The dress is supposed to have bell sleeves and flared skirt. Looks more like a compression top. It does NOT have flared sleeves . I can barely fit the 'dress' over my head and it comes down to my waist.
Tried to get a refund--and what a joke this is. I had to pay $2.00 'insurance' to get a return envelope mailed. I have NOT . I contacted paypal to dispute my order and get a refund on my compression top dress. Will dispute the $2.00 on my credit card as well. Trying to reach anyone by phone is a joke. You can only leave messages. No one is responding to emails. I've been trying for three weeks to resolve my issue.
STAY AWAY FROM THIS COMPANY-AWFUL AWFUL AWFUL
Dear Customer
Thank you for your order and post here.
We are so sorry for the delay and the problem you mentioned.
We have sent our return policy to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I was sent the wrong size, refused a reund, and bullied into giving them a good review for half of a refund. They then wanted me to send back the item to their warehouse and pay shipping myself. Do NOT bother with these people. They do not care.
Dear Customer
Thank you for your order and post here.
We are so sorry for the delay and the size problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real items you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)
FashionMia
On 31 May FashionMia replied to my review, saying I would have my full refund in 7-15 days. Today is the 11th day and no sign of anything happening... How good will their promise be this time?
Well, well, well. Day 12 and another two replies from FashionMia, in response to my comments here and a follow-up email from me. Their first email apologised again and said they were urging for the refund to be organised. The second email said they had missed the allowed time period for refunds through PayPal and I would have to pursue it direct with Paypal. So, I go onto the PayPal site to lodge a complaint and WHAT DO I FIND?!, my refund from FashionMia had just arrived, in full. Hooray!
I'm sure this success is thanks to posting my complaint on Sitejabber.
Dear Customer
Thank you for your order and post, so sorry for the delay and inconvenience caused.
We have refunded to your account and sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.
FashionMia
I ordered three items in January, paying through PayPal. After about six weeks they advised one dress was no longer available. Another few weeks later the second dress was no longer available. Another month later the third dress actually arrived but was unwearable. I requested a full refund and sent the dress back as instructed. Despite repeated email requests, no refund has yet been made to my PayPal account. The only minor consolation was that I've lost only about $120... unless FashionMia come good one day.
I was luckier than most and finally got my money back, THE WORSE CUSTOMER SERVICE I HAVE EVER SEEN I would not waste my time or money. BEWARE THEY WORK UNDER DIFFERENT NAMES...
Dear customer,
Thanks for you comment here.
We are sincerely sorry that you are not satisfied with this shopping experience. We are always working on improving our service.
We still expect your support in the near future, and I think you might find a better Fashionmia then.
They didn't refund my money neither sent my item! Took my money for nothing!
Highly not recommended.
Dear Customer
Thank you for your order and post, so sorry for the delay,
We have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.
FashionMia
Fashion Mia is a BIGG SCAM!
DO NOT PURCHASE ANYTHING FROM THIS COMPANY UNLESS YOU WANT A LOT OF PROBLEMS!
Very POOR QUALITY PRODUCTS and Very POOR SERVICE.
Dear Customer
Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real items you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)
FashionMia
I ordered a dress, never received it. When I contacted them, they asked me to pay delivery insurance, which I did, then a week later, I was told it was out of stock. I can't cancel the order or get money back or do anything else anymore. They are scums!
Dear Customer
Thank you for your order and sharing.
We are sorry for the problem you mentioned.
Since we need to contact with our factory to process the items when you place an order, sometimes if the cloth of the item you order can’t be purchased, it will be out of stock, your understanding will be most appreciated.
Could you please choose another one to replace? And please check your inbox and let us know if anything you need our assistance:)
Thank you
FashionMia
From the business
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us correct order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
FashionMia