FashionMiaReviews 2,864
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FashionMia Reviews Summary
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
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I reviewed the response from the company regarding this website. I asked for a refund. I do not want credit on the account from the website wallet account. I do not want to purchase from a website that I do not trust. I was promised I could get a refund few business day after the money went into the wallet. I MADE IT VERY CLEAR I WANT MY REFUND. I DO NOT WANT TO PURCHASE FROM THIS WEBSITE PLEASE SEND MY REFUND NOW LIKE A LEGITIMATE BUSINESS SHOULD OPERATE ALL I WANT IS MY REFUND LIKE YOUR POLICY STATED I COULD OBTAIN.
I waited thirty days for a dress. I looked at their size chart and the dress did not fit and the fabric is cheap. I asked for refund back. Dress returned and and refund promised in ten business day It will be one month on July 3 and no refund. I was just told to pay for insurance. I asked why I would buy insurance when they have the dress already. No response yet. No refund after two months. Another dress did not fit either, but I did not want to go through the trouble to try to get a refine. Dress returned May 3. I have received responses but no results I paid postage to return product Though the size chart was incorrect they expect me to pay for the return and now an insurance
Placed an order on june 12 still have not received. This company does NOT have a customer service (which website says 24/7). When I try to inquire about my order, all I receive is an email telling me to buy order insurance! After leaving negative reviews on two other sites, they finally tell me that one of my items was out of stock... If that really is the case thrn I should have received an email telling me that in the beginning when my order status said processed (which according to them means ready to be dispatched). I believe fashionmia has no intentions on resolving this issue.
Amazing product and alot of varity available here. Thanks for providing amazing services! Highly recommended for any fashion products.
I canceled a month ago and until now I do not see any money refunded in my credit card. What is the excuse now?!
B*******
Please FashionMia, ship my Order B2358199. I am so tired waiting for it. I am not sure if you guys are real anymore.
Long ago, in March or April, I made an order online. On April 13th, I received an e-mail, telling that my order has been shipped. But it took very long to arrive, and when it came, I was out of town for a long period of time.
When I finally received and tried the dress, I noticed that it's the wrong size, too tight for me. Simply, the size chart is not exact.
Also, the dress does not resemble the picture. The fabric is of very low quality, and the buttons are not the same as in the picture. Nor does the dresshave pockets, as shown in the picture.
I already waiting for my order since the beginning of June. Wrote 3 letters didn't get the reply. Order nr. B*******. On the website is written that payment received, order processing. Whats happening, when I will get my order?!
Placed my order more than 10 days ago and didn't receive any email with shipping confirmation or tracking number. I tried to contact them and yet no reply. So I filed dispute with PayPal and then they send me email saying I have to pay $2.45 for order insurance. This whole site is a scan. Beaware
I ordered in May 2018, after 2 weeks of silence finally received email that the items I ordered are on back order, so I immediately CANCELLED the order and requested full refund, repeatedly. As of today still no refund and never received any items
Tried to dispute with PayPal, they declined the dispute and sided with these scammers because FashionMia apparently provided a shipping conformation?! Which is a lie, so they lie to PayPal as well, and PayPal won't do anything. I have been reading now all these reviews and BBB reviews and I do not understand how this site is still functioning and still advertised on legit websites. It has to be shut down and investigated. They have to be taken to court with class action law suit for scamming so many people out of their money with the help of legit websites such as Facebook and PayPal. Shame on those business as well for representing and siding with those scammers!
Dear Customer
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.
FashionMia
Liars! Order places 6 since Dec 2017. Emails stating it is coming, tracking number, then it is out of stock, then it is not available, then it is coming then it is no longer available, then it is coming in 7 days. I received 2 items and it was not even exact as what was shown in the picture. The item which was out of stock they send me an e-mail to say that I will receive a re fund, up to now as of 29 of June 2018, did not receive it as yet. Thats what I get for purchasing something from a junk unreliable and dishonest dealer. Calling my credit card said they took the money and cant help
Dear Customer
Thank you for your order and post, so sorry for the delay and the problem you mentioned.We are always working on improving our service.
We have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.
And, could you please send us some pictures of the real items you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)
FashionMia
FashionMia
My order for several items was placed on May 31 st. Although I have written twice, I get no response. When I enter my order number to track it, it shiws processed, which the site explains means it is ready to ship. It has been in that state fir way too long.
They will get enough bad reviews and change their name and do it again. I wish I had read these reviews sooner. If they were kegitimate at all, they would respond to emails and give some real information.
Time to see about the authorities. Athey can be sht down if it is a fraud,
I have ordered from some Chinese retailers and receved my merchandise within 3 weeks. Returns are never good.
I AM HAPPY TO WRITE A BETTER REVIEW IF MY ORDER GETS DELIVERED SOON.
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
Its been a month An order was placed and still in process. I tried contacting them for many times however they dont answer the phone and it takes forever to get an email by a staff. I wish I had read those reviews before order something. Im seriously now considering filing an report because I honestly believe this kind of site shouldnt scam innocent customers anymore.
Dear Customer
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.
FashionMia
Don't order anything from fashion mia. I ordered a dress June 8th, it was supposedly shipped June 11th and here it is June 28th and I still have not received it.
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
Your order has been checked and the item you ordered has already been dispatched to you.
We have sent the tracking No. And site to your email address, please check your inbox then let us know if anything you need our assistance:)
You can also track your order here: https://www.fashionmia.com/OrderTracking.html
Thank you
FashionMia
Got an email from Bella which said my refund was deposited into My Wallet. When I checked My Wallet, it was Frozen. So, still no refund.
Thank you for your order and post again.
We were withdrawing your money to your account since we received your paypal cliam. We have refunded that to your wallet again.
Please check your account later and let us know if anything you need our assistance:)
Thank you.
FashionMia
Ordered a dress & jacket on May 26,2018. Took too long to received so I cancelled the order. They promised a refund in my wallet. Still waiting after 5-10 business days. They said I have to pay insurance ($2.14). Why cant the insurance be deducted from the refund?
After almost a year there is still no refund. The company lies about everything. Don't fall for the 'wallet' or any other promises of a refund. The clothes are bad and so is everything else about this company. They will take your money and rip you off at every step. Their positive feedback is clearly a lie just like everything about the company. Tell your friends. A shame that you can't rate them as even less than 0.
Dear Customer
Thank you for your order and post, so sorry for the delay and inconvenience.
We have refunded to your Wallet in your account, please check your account later and let us know if anything you need our assistance:)
Thank you.
FashionMia
If I could leave Zero Stars, I would. It's been 8 weeks since they took my money. They refuse to return my money. The refund request is now with PayPal. I will get my $$ back, but what a scam & complete waste of time. They ignore emails for weeks & finally respond with bs like 'please accept a coupon' -? Why would I EVER want to order anything else again?! STAY AWAY. They are con artists.
Dear Customer
Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real item you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
We have also sent the order status of the rest items of your order to the email address you left us.
Please check you inbox and then let us know if your need any assistance.
FashionMia
Don't buy from this company, they're currently holding 255 dollars for me, I sent a dozen messages, no one reply. Don't buy from this company please dont.it's a scam.
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I have ordered dress, its a month now I still have not received it. Do not bother to order from them
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
Your order has been checked and all the items you ordered have already been dispatched to you.
We have sent the tracking No. And site to your email address, please check your inbox then let us know if anything you need our assistance:)
You can also track your order here: https://www.fashionmia.com/OrderTracking.html
Thank you
FashionMia
I had ordered a dress from fashionmia and it came out to be awesome. The fabric quality is excellent. It provides you a soothing feel and gives a premium look too. The fit and finish of the dress is good too. The best part about this deal of mine is that the price at which I got it. I just loved the dress.
Liars! Order places 3 months ago. Emails stating it is coming, tracking number, then it is out of stock, then it is not available and pick something else, then it is coming then it is no longer available, then it is coming in 3 days- thats what I get for purchasing something from a junk dealer. Calling my credit card company to have the charges reversed.
Dear Customer
Thank you for your order and post, so sorry to let you wait for such a long time.
We have sent you an email about the order status to your email address you left in our site, would you please check your inbox? Thank you.
FashionMia
On the internet those dresses looked so pretty. Though after waiting for more than a month, paying costs for customs I received my order. The quality of the fabric is very poor, just as the sizing. So I decided I wanted to return my order. After 3 attempts on the website, I still didn't get a message from them. Then I directly emailed their customer support. After a couple of days I finally got a reaction. The costs for returning were probably very high, so they offer me a coupon (to spend with fashionMia). Not something I'm waiting for after this debacle. It turns out that the 30 days for returning are gone (due to the several attempts and slow reply time from their customer support) and I'm stuck with 3 dresses which I don't want.
Just don't order anything from them! It looks nice and cheap, but it isn't.
Dear Customer
Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real items you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)
FashionMia
From the business
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent you an email about the order status, please check your email when you are free.
Thank you.
FashionMia