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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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Fashion Mia c'est de la friperie les articles ne ressemblent en rien aux belles photos qu'ils presentent. Ils comptent sur le fait que vous allez acheter vous ne serez insatisfait mais vous ne pouvez rien faire ils sont en Chine et se fout de vous ils veulent votre argent pas votre satisfaction. Si vous lisez les commentaires sur ce site vous n'acheterez rien d'eux. Si comme moi vous avez envie de voir par vous-meme (Thomas) je vous suggere au moins payer avec PayPal cela vous donne une certaine guaranti que si vous ne recevez pas leur friperie vous pouvez vous pleindre a PayPal. Les 5 articles que j'ai recu sont si petits qu'ils ne font pas a une fillette de 10 ans et le materiel si cheap que je ne donnerai meme pas ces articles a l'armee du salut. C'est de la fraude sur internet.
These people are scammers and these good reviews are fake... fake... fake. I'm sure the clothing " that I never received was cheap and fit horribly just like those honest people said. DONT TRUST FASHIONMIA... I had the worst experience in my life. They pretty much tried to steal my money.
My money was taken almost immediately and I received an email on the 9th of December confirming that. Nothing from that point! I checked the tracking and the order says still processing. 3-5 days is a joke! I understand it is the holidays and more orders come in but their company should be communicating with their customers. I would still be upset but not feeling scammed! Then to cancel, they want 15%. How fair is THAT when you are waiting on merchandise that the company sends at their leisure?
I order 5 items from this company thinking I score big deals before the hoildays. Come to find out 3 weeks later items are still processing. I cant get hold of anybody. Plus already sent 2 emails and just to get a response several days later that they are sorry and the items will be send. That was 7days ago and when I check online still prcessing.
Sincerely sorry the processing time was delayed due to large amount of orders in this busy season. And we are working hard on processing the orders. If there will be any update, we will keep you informed timely.
I purchased a jacket and blouse 4 weeks ago... i have not received my order and i am unable to track it. Fed Up... want my Money Back!
I did an order 15 days ago. I pay for my delivery and I have not yet received anything. I chose dresses for my days 24 and 25 and I have not received it. The money is already out of my account. I wait until today. I am very disappointed and now I have no time to buy clothes to wear today and tomorrow
"Processing" this is my first and (unless my order makes it by TODAY) will be the last time I pay almost as much for "expedited" shipping as it costs for the items I ordered. If the items are NOT in stock when I am placing my order (be it the size or anything else) I should be told that so that I can make another choice. Otherwise I expect that if my order was placed on Dec 12 and payment was confirmed on the 14th that with expedited shipping I should have my order before Christmas...
This company sucks and they lie and rip people off don't order nothing ever in life from this company
Hello Friend,
Sincerely sorry for the inconvenience. The order processing time was delayed due to large amount of orders these days. Could you please tell me more details about your problem? Then i will check and confirm for you. Thanks
Fashionmia is the WORST. Their clothes look like a five year old saw the picture and clumsily recreated the clothing with the cheapest material on hand. Sizing charts are wrong, terrible return policy. They keep a timer running for "deals" to make you feel a sense of urgency to buy something, but really everything is the same price all the time, they just stick a new timer on. Just pay a little extra and buy clothes from a company you can trust.
My wife came across FashionMia and order $80 worth of 4 dresses. 3 came 1 out of stock and they refund the cost. The 3 dresses that came are for giant people even the tag said Small. The material and design so terrible, maybe you can use these dresses as Halloween costumes. When I complained, they offered $20 dollars refund or $25 coupon. I don't think anyone would order from them again. All the 5-stars review are fake.
Hello friend, there is some size difference from different styles. So please read our detailed size information in the product description page.And we do have some customers satisfied with the products. And we will try our best to be better.
I have waited since 11-29-15 for my one order of a winter coat and am still waiting almost a month later. I ended up buying a coat at a store. I have never waited this long for an online order. There is no number, no one has replied to my email.
Hello, sincerely sorry for the inconvenience, the processing time was delayed due to large amount of orders we received. And the item in your order is a customized coat, so it takes a longer time. It will be ready in about 5 days, then we will arrange the shipment to you as soon as possible.And we have updated your shipping method to expedited shipping
Don't shop here. Ordered my niece some sweaters Dec 4. With a 3-5 Day Shipping. Still Nothing! The tracking says it 'Dispatched' the 16th, but the status is NOT FOUND. WASTE OFF MONEY!
Hello, sorry for the inconvenience caused to you.It usually takes about 3 to 5 days for the shipping company to update the information on the internet, if the tracking information does not be found, we need to confirm with the shipping company for more details. Please tell us your order NO., then we will help to check more details. Thanks
I wish I'd read the reviews first. The pictures looked so promising but what arrived (only 5 out of 10 items ordered - I know, stupid, huh?) were of such poor quality and so badly designed. I'll never wear any of them. Still trying to get my money back through PayPal. I thought they were an American company but from reading the reviews too late it seems they're Chinese. I pity the poor people working in the factory
I ordered on November 27,15 days later the status of my order still said "in process" so I emailed customer service. They apologized and offered me a $5 coupon but I refused it and asked for a refund of my shipping fee. NO REPLY and they shipped my item.
I called the company and a Chinese woman answered. They are acting like they are an American company but its actually a CHINESE company.
Huh no wonder everything is so cheap.
DON'T WASTE YOUR MONEY AND YOUR TIME FOR THIS SCAM COMPANY!
I order a Christmas present on November 13... after a month of not receiving my order or getting notification of any kind stating there is a delay or the product was back ordered... I contacted the company... a week later I get an email stating that I will not have my product by Christmas and they can offer me a store credit or refund my money... I want my money back... well I just got notified that it will take 5 to 10 business days to process my requst... wtf... do not order from them
I placed an order on December 2 and it is supposedly still processing. The site says ships in 3-5 days. Total crap! I will NEVER order from this site again and I will advise friends and family not to as well!
I ordered Christmas presents on there website fashionmia.com and I wish I would have read all of these complaints before doing so. I usually never do this especially with a website so unfamiliar. So my sister will not have her Christmas present due to them. They said it was shipped early December and it's been almost a month and still nothing. They do not have s legitimate phone number to call and I'm still waiting for an email back about my one product. I will never ever shop with them, their branding, sister stores or anything again. Worst online shopping experience.
I finally received one of two dresses for my daughters xmas gifts
Took weeks.the other one not processed yet so will have to rush out and buy another. I like many on this forum have requested a refund but will not accept a cancelation of 15% for their incompetent lyrun business. Never again the other dress arrived was lovely but i have had to outlay more money to purchase anothet
I buy online all the time from USA and never have to wait this long ever. Poor communication and nil email response
IF you did receive all your ordrerd items in a timely manner than you were one of the lucky few.
I ordered 5 items off this website. They came in 3 separate parcels and took an exceptionally long time to arrive. And then when they did, nothing looks like the pictures and the quality is terrible!
Since I order one dress about two weeks ago I haven't receive it yet still waiting! And there's no phone call, how can I get hold of them for my item very poor
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
Hello, sincerely sorry for the inconvenience, the processing time was delayed due to large amount of orders. I checked the email records between you and us, i do not find any emails we say we would charge you 15% processing fee. We are working hard on processing the orders, and we will deal with your orders as soon as possible. But if you need the order in urgent while it cannot be there timely, then we can cancel your order and offer you a refund. You can reply to our emails to you. Thanks