FareGeek

First off we booked our ticket from Florida to Toronto. Everything was great. Right away we got our confirmation letter with the total payment being 300 dollars. Three days later my visa was charged two different transactions of 195 which means they over charged us by 45 dollars each transaction a total of 90 dollars. I contacted customer service after waiting 40 mins someone finally answered the phone to tell me that unfortunately there was nothing they could do at this time and someone would be back to me in 5 days. She made me send her evidence that my visa had been over charged because they couldn't "see" it on their end so I did. She ensured me someone would get back to me in 5 days. I made her forward me the proper e-tickets as we hadn't received these yet, I am on the phone with wire Canada right now to make sure these tickets are legit and we won't be stuck in the United States with no way home. Someone best be back to me within the next 5 days with the refund on my visa account. Never book with this stupid travel agency again!

Booked a flight with Faregeek and was overcharged by $108 on my credit card. Called a month ago and was told that I would be getting a refund check in the mail within 2-3 weeks. It's literally been past 3 weeks and still nothing. I called back again and was told that the cheque would be coming in another 3-4 days. This is a completely ridiculous wait time! I'm a student with not a lot of money and quite frankly overcharging your customers and making them "wait" this long seems pretty sneaky of Faregeek to do. To be honest I was going to recommend Faregeek to other people for your cheap prices, but after this I'm not so sure

*** Finally received my money at the end of December. Funny how I had to call a third time with a guy named Nelson who told me it would come within another week and promised to email me a status update within 48hrs on my refund which he never did. As well he told me that it takes 2 billing cycles for refunds to be processed which seems ridiculous for a company like this. As well I sent a message to DAN, the Faregeek rep on this page telling him my booking number and contact info mid December in which he NEVER replied nor did any supervisor contact me within 24 hours. So pretty much Faregeek lied to me and no one really knew what was going on. I'll never be using Faregeek again nor recommending this to anyone I know. To be honest, I've seen small startup companies with 10x better customer service and operations than this company.

Sorry I did not check this site before booking
I relied on their being part of TripAdvisor which seems to be involved in the scam
They ask for $150 change of ticket even when the airline gives up to 24 hours for changes at no cost
They tell you to call the airline and the airline tells you to call them

Intended on changing the flight one week in advance. (BTW PHONE REPS DO NOT SPEAK ENGLISH... INDIAN $#*!S.AND ALSO LIED ABOUT HAVING A SPANISH REPRESENTATIVE) After calling for spanish many times I click '5', I wait for 40mins. - 1 hr, then rep answers in english, I ask for spanish and they hang up! WHAT BALLS!
Finally called in english to change the date and they take my card number. The day after they email me for address, then the next day: phone number, the next day: Drivers License photocopy, then after doing everything they asked of me, they still didn't charge the card for the date change. Well they waited and replied that They hadn't received any photocopy and now that the ticket date has passed it will cost $1200, 3 times more than previous. I was stranded in Argentina. This company is a professional scam artists that will suck the money out from your pocket and nothing you can do about it. Negative stars, for your own good, stay away.

Faregeek, buyer beware these guys are a rip off. They charged me $300.00 to book a $167.00 airline ticket. They operate from the Skylink Airline Ticket Center, 15W 36th Street, 4th Floor, New York, NY ******* (http://www.skylinkus.com/Index.aspx). They sent me a bad itinerary Airline confirmation number: United Airlines L8BV5S. Which was a flight out of Montreal instead of Denver. Plus I have yet to receive my eTicket Number for the flight.

I booked Nov. 30,2014 and then discovered sitejabber and panicked after reading some bad reviews about faregeek. So far, so good, though. The confirmation and intinerary with the advertised price ($120US each ticket lower than the airline site) came within minutes of my booking on faregeek.com. The next day the e-ticket notification was e-mailed to me and my bank had the ticket amount pending on my credit card. I went to the United Airlines site and the itinerary was there with a changed confirmation code that United explained was due to their merger with Continental. That's OK. On the United website I was able to fill-in passenger profiles and selected seats in Economy. So far, everything is normal and as expected from faregeek. Our trip is still two months in the future so we will see if any problems develop. I intend to check the United website daily for any unforseen problems. I made one call to faregeek's customer service and the hold on the phone was three minutes (on a Sunday night e. S. t.) and my simple question was answered. So, after the booking and ticketing experience only three days later I can say that everything was handled as expected. I hope the entire itinerary is as good when we actually make the trip to Lisbon and back.

THIS IS THE WORST EXPERIENCE I EVER HAD and I am flying at least once a month!
I tried to reschedule a flight. Their Customer service is in India and it is impossible to understand their customer service representatives! It took them 2 weeks to reschedule my flight to Europe. They have emailed me flight info without FLIGHT TIMES! When I asked them to send me a flight schedule with times and flight numbers they just kept sending me the same thing over and over again. They also told me that on certain dates there are NO flights at all form USA to Europe! It is just horrible. I will never ever use their services again! I am really upset and I lost hours and hours on the phone with them!

DO NOT BOOK WITH FAREGEEK.

I booked a trip with them with three destinations and paid for it. After arriving at the first destination, they canceled my second flight and did not notify me. They later claimed to have sent an email about this but no email arrived. They also accused me of deleting the email, which makes no sense. I was stuck in a foreign city for three extra days and eventually had to book a flight at a much higher price to travel to my second destination. This amounted to hundreds of dollars of extra expenses - roughly $600USD. For several months I spent hours on the phone and writing emails to them about this. Eventually, they offered me a $50 reduction on my next booking through them. Perhaps needless to say, this was not adequate compensation. The financial cost was secondary to the loss of my vacation. I had plans to visit family who live far away and was not able to see the people I had planned to. It has now been many years since I have seen them and do not know when I'll have an opportunity again. I contemplated suing Faregeek but the costs would have been significantly higher than the value of the benefits. They seem aware of this and use it strategically.

PLEASE HEED THIS WARNING: FAREGEEK IS NOT RELIABLE AND IS NOT ACCOUNTABLE FOR THEIR MISTAKES.