I had a great time whilst flying to Dublin for work and then opting in for my short vacation to Morocco over the weekend. Thank you for the great services offered.
I have been using this website for a while to book tickets for all my international tours. I have bagged some of the best discounts from this website even when I booked at the last moment.
It has been a little over 2 weeks since I booked. I got a comformation e-mail with a flight number. After a week later I got an e-mail which showed 'your flight has been cancelled'without any notice.
Therefore, I tried to call them for hours and hours. Flnalliy I was able to reach them and they said I had to book again. The price has increased! Anyway I didnt have a chance so I booked with the stuff. But somehow my flight has cancelled again. I called them again but they said the stuff never come to work after she finished call with me. The price gap was 300dollars than I booked at first. My flight has been canceled 2 times, and I couldnt book after all. I will not use this company anymore.
Don't book with fare geek.
They are a scam, they will steal your credit card info.
They say their names are Rick, Shane etc but they are a bunch of liars and cheats
I thought this website will have few of the flight details. Later I checked out that they have a lot more than I thought. I used the service and it was very helpful.
I had a limited budget for this trip. Thanks to faregeek.com. This site is simply awesome. Everything was so easy and fast. I am very happy. My trip was awesome.
I had to visit Japan last month. My budget was limited and I was searching for discounted tickets. This website gave me exactly what I was looking for and I saved a lot.
Thank you!
I had to go to Sydney and my vacation got planned in a rush! This website was recommended to me by my friend and I got my tickets in the best price possible. Thank you so much.
Other than the fabulous deals, I love the way the website is arranged and structured. It is easy to navigate and every single detail that you need to know is mentioned clearly.
DON'T BUY TICKETS WITH THEM, $#*!tiest website and customer service I have seen, booked two tickets, paid for, got confirmation, after 10 minutes it's been canceled due to "glitch in the system", customer service did not even apologized and found me fare of $400 more, DON'T BUY TICKETS WITH THEM
Avoid these idiots!
They are a bunch of crooks. My husband and I tried to book through WestJet and after
Asking them several times if they were WestJet, they just kept saying they handled all there bookings for them,
We felt very uncomfortable with the deal, so we called WestJet direct and our total cost was almost $500.00 less than what we were quoted from those shiesters. We immediately contacted FareGeek and were told that we had given them written authorization (via e-mail) and told that we could not cancel and get our money back.
We immediately contacted our financial institution and cancelled all billing from them (which the crooks said we could not do). We told WestJet what an outfit they were using for bookings. My husband also called the RCMP Fraud Unit and made a complaint with them. It is really frustrating to the general public when you call an 800 number and are under the impression that you are getting the direct line to whomever you are calling, and you wind up in dealing with fraudulent people..
I had called the customer service for my friend. He wanted some changes. I was attended by Brian. He was good at his work and was very friendly too. I liked the service.
I need to travel to London on work purpose. I bought my tickets for London from this website for a couple of times and have received them at a cheaper price. Happy to book my tickets from this site.
I had purchased my tickect from this site, but had some problem with my name. So I called them and made the changes. They were very polite. The service was good.
I have just been to the site but did not purchase any ticket. I found the site a user friendly. In future if I purchase ticket I will take it from here.
I was facing a problem with booking ticket from the website. I called the customer care website and my problem was addressed and managed very well. It was sorted in 20 minutes.
First time when I used this website I found it to be having some lagging areas. Few days back when I used it the second time, I was pleasantly surprised with the service and website speed.
I was amazed to check-out the offers this website was offering on Paris airline tickets. It was too good to be true. Since I was planning a tour, I reserved by air tickets from this website.
The first time I downloaded the mobile app it didn't work perfectly. The second time I installed it, the ticket booking and other browsing happened all in a breeze. Great app service.
I use my mobile for all online transactions. I downloaded the website’s mobile app and booked the tickets on the go. The app is fast, smooth and very useful.
Answer: Stay away, look at my review. These guys are crooks
Answer: Sorry to hear about your mother Laura. We should all report them!
Answer: It depends on the airline not on fare geek, but don't book with this company if you can manage not to. They are literally liars, and I hope I don't run into Yu's problem because I just cancelled my flight with them.
Answer: Dear Valued Customer, Thank you for choosing Faregeek as your travel partner. While we tried to look up your reservation, we couldnt locate your booking details. May we please request you to kindly share your confirmation number, booking ID, email & contact number so that we can assist you on priority. You may feel free to drop us an email at fares@faregeek.com and can request for all the information to be emailed to you.
Answer: Dear Passenger, Thanks for choosing Faregeek as your travel partner. While we tried to look up your reservation, we couldnt locate your booking details. May we please request you to kindly share your confirmation number, booking ID, email & contact number so that we can investigate and have the reported issue/s addressed on priority. You may feel free to drop us an email at fares@faregeek.com and can request for all the information to be emailed to you.
Answer: Dear Irina, Thanks for considering us as your travel partner. Please be advised that we are Security Metrics Certified and offer a full security solution to the customers. Be rest assured that the details that you enter are all in encrypted format and arent visible after entered while reserving the tickets. Feel free to drop us an email at fares@faregeek.com for any further queries.
Answer: Dear Brian, We understand your concern and regret for booking being unsuccessful to Credit Card Reject. Please be informed there is no service fee to make a reservation on our website. Nothing shall be charged on your card in case your booking wasnt confirmed. You may also share your booking details for us to reconfirm you on the status. Feel free to mark us an email at fares@faregeek.com
FareGeek has a rating of 2.9 stars from 554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FareGeek most frequently mention credit card, customer service and confirmation email. FareGeek ranks 238th among Plane Tickets sites.