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FareGeekReviews 554

2.9
faregeek.com

FareGeek Reviews Summary

FareGeek has a rating of 2.9 stars from 554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FareGeek most frequently mention credit card, customer service and confirmation email. FareGeek ranks 239th among Plane Tickets sites.

service
85
value
81
shipping
51
returns
51
quality
70
Illinois
1 review
0 helpful votes
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Good customer service
December 7, 2015

I was spoken to politely and with courtesy by the customer care executives when I needed help.

Date of experience: December 7, 2015
Germany
1 review
0 helpful votes
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Good app!
December 5, 2015

I have downloaded this app but never used before. My friend wanted to know a flight price and I logged in and checked for him. The prices are really cheap. Its really a good app.

Date of experience: December 5, 2015
Canada
1 review
0 helpful votes
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Happy with the service
December 5, 2015

I find this travel website decent. The services are on time and the website performance too is good. I am happy.

Date of experience: December 5, 2015
Canada
1 review
1 helpful vote
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DO NOT USE FAREGEEK
December 4, 2015

Dealing with this company was the WORST.
I'm usually really polite and calm with customer service representatives... but these arrogant, rude, unhelpful people had my blood bowling.

Avoid them, trust me on this.

Date of experience: December 4, 2015
CustomerExperienceTeam F. FareGeek Rep
over a year old

Thank you for letting us know about your recent experience with us.
We understand that your issue is in regards to the overall behavior by our representatives and we apologize if our service did not meet your expectations.

We would request you to kindly share your booking number, email ID and contact number so that we can check internally and call you to resolve the concern highlighted

Nigeria
1 review
0 helpful votes
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Cheap tickets to Croatia
December 4, 2015

I decided to make my trip to Croatia at the eleventh hour and I needed to get tickets at a reasonable price. As I was browsing the internet, I came across this website and decided to browse and check out the ticket deals. I got my tickets to Croatia at a reasonable price and I did not want to miss it. So I went for it. Thanks a bunch.

Date of experience: December 4, 2015
Washington
1 review
0 helpful votes
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I faced a small issue when making my final payment using my credit card. The amount charged was wrong. When I approached the customer care department, the issued was attended proactively and it got solved with an hour. That was indeed helpful.

Date of experience: December 4, 2015
Denmark
1 review
0 helpful votes
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I was looking for cheap flights to Australia and I was running on my month-end savings. I had to visit Australia for a spiritual workshop by my favourite life-coach and I land up using this website. I managed a discounted one-way ticket to Australia and save about $17. That was very helpful. Thank You!

Date of experience: December 3, 2015
Australia
1 review
0 helpful votes
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I had an issue with the ticket date as I booked my tickets. There was some issue with the auto-date select option. I spoke to a customer care executive and my issue was addressed quickly and resolved as well.

Date of experience: December 3, 2015
Turkey
1 review
0 helpful votes
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Good website
December 1, 2015

I used this website once for booking my tickets to Malaysia and found it decent. No hazards faced. Happy with the service.

Date of experience: December 1, 2015
Turkey
1 review
0 helpful votes
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Cheap air tickets
November 30, 2015

Faregeek is a good source of getting cheap air tickets for international flights. The flight timings that they offer are also quite flexible which makes it easier for me to arrange my journeys.

Date of experience: November 30, 2015
GB
1 review
2 helpful votes
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Still no refund
November 29, 2015

Faregeek... just please refund my money which is now in your bank. You have charged me for a service i did not recieve! I have had multiple phonecalls to your customer services and keep getting fobbed off with impossible requests. Like send us your auth code for the transaction. You have my money after i was told you wouldnt take it... And I very much want it back! The inconvenience caused has been traumatic. I have no money left and my direct debits are bouncing as a result. I need a refund ASAP!

Date of experience: November 29, 2015
CustomerExperienceTeam F. FareGeek Rep
over a year old

Thank you for letting us know about your recent experience with us.
We apologize if our service did not meet your expectations, and appreciate you taking time to share your feedback.

We have retrieved your booking details and one of our supervisor’s will work on the issue/s reported & shall be in contact within 24 hours to address all the concerns raised.We would request you to share a convenient time to contact you and have this issue addressed.

Finland
1 review
0 helpful votes
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Cheap airfare deals
November 28, 2015

This site offers some of the best airfare deals in the web. I have shopped for cheap air tickets with many sites, and I find their rates as truly affordable and pocket friendly.

Date of experience: November 28, 2015
Singapore
1 review
0 helpful votes
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When I need to buy flight tickets online, I always opt for faregeek as they have the most user friendly features for flight booking. I get my flight tickets no time and confirm accordingly about my ticket details.

Date of experience: November 28, 2015
Australia
1 review
0 helpful votes
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Easily usable features
November 26, 2015

The facilities that they provide in their site are absolutely top notch. I always find it easy to book my flight tickets through their site.

Date of experience: November 26, 2015
Denmark
1 review
0 helpful votes
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Very Friendly
November 26, 2015

I had called the customer service for my friend. He wanted some changes. I was attended by Brian. He was good at his work and was very friendly too. I liked the service.

Date of experience: November 26, 2015
GB
1 review
0 helpful votes
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Very pleased. Not a scam
November 26, 2015

I was asked to issue verification and was instantly approved. Received my tickets. Customer service very pleasant and very helpful in free phone line.
The verification e mail is issued to all non USA customers

Date of experience: November 25, 2015
India
1 review
0 helpful votes
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Reliable services
November 25, 2015

The services that are offered by faregeek really work for me as I travel often and they take care of all my travel needs. I strongly recommend others using their services.

Date of experience: November 25, 2015
Australia
1 review
0 helpful votes
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Cheap airfare deals
November 24, 2015

International air tickets are generally costly, so when you have a site like this it becomes fairly easy for you to travel. I have used their services numerous times and every time I was blessed with cheap airfare deals.

Date of experience: November 24, 2015
India
1 review
1 helpful vote
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Good service
November 23, 2015

I am really happy with the service i have got from faregeek.

Date of experience: November 23, 2015
District of Columbia
1 review
0 helpful votes
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Available always
November 21, 2015

This site hold good deals which is always available.

Date of experience: November 21, 2015

From the business

FareGeek is a flight, hotel, cruise, rental car and vacation booking engine.


faregeek.com
Camden, DE, United States