FareGeek has a rating of 2.9 stars from 554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FareGeek most frequently mention credit card, customer service and confirmation email. FareGeek ranks 239th among Plane Tickets sites.
I was spoken to politely and with courtesy by the customer care executives when I needed help.
I have downloaded this app but never used before. My friend wanted to know a flight price and I logged in and checked for him. The prices are really cheap. Its really a good app.
I find this travel website decent. The services are on time and the website performance too is good. I am happy.
Dealing with this company was the WORST.
I'm usually really polite and calm with customer service representatives... but these arrogant, rude, unhelpful people had my blood bowling.
Avoid them, trust me on this.
I decided to make my trip to Croatia at the eleventh hour and I needed to get tickets at a reasonable price. As I was browsing the internet, I came across this website and decided to browse and check out the ticket deals. I got my tickets to Croatia at a reasonable price and I did not want to miss it. So I went for it. Thanks a bunch.
I faced a small issue when making my final payment using my credit card. The amount charged was wrong. When I approached the customer care department, the issued was attended proactively and it got solved with an hour. That was indeed helpful.
I was looking for cheap flights to Australia and I was running on my month-end savings. I had to visit Australia for a spiritual workshop by my favourite life-coach and I land up using this website. I managed a discounted one-way ticket to Australia and save about $17. That was very helpful. Thank You!
I had an issue with the ticket date as I booked my tickets. There was some issue with the auto-date select option. I spoke to a customer care executive and my issue was addressed quickly and resolved as well.
I used this website once for booking my tickets to Malaysia and found it decent. No hazards faced. Happy with the service.
Faregeek is a good source of getting cheap air tickets for international flights. The flight timings that they offer are also quite flexible which makes it easier for me to arrange my journeys.
Faregeek... just please refund my money which is now in your bank. You have charged me for a service i did not recieve! I have had multiple phonecalls to your customer services and keep getting fobbed off with impossible requests. Like send us your auth code for the transaction. You have my money after i was told you wouldnt take it... And I very much want it back! The inconvenience caused has been traumatic. I have no money left and my direct debits are bouncing as a result. I need a refund ASAP!
Thank you for letting us know about your recent experience with us.
We apologize if our service did not meet your expectations, and appreciate you taking time to share your feedback.
We have retrieved your booking details and one of our supervisor’s will work on the issue/s reported & shall be in contact within 24 hours to address all the concerns raised.We would request you to share a convenient time to contact you and have this issue addressed.
This site offers some of the best airfare deals in the web. I have shopped for cheap air tickets with many sites, and I find their rates as truly affordable and pocket friendly.
When I need to buy flight tickets online, I always opt for faregeek as they have the most user friendly features for flight booking. I get my flight tickets no time and confirm accordingly about my ticket details.
The facilities that they provide in their site are absolutely top notch. I always find it easy to book my flight tickets through their site.
I had called the customer service for my friend. He wanted some changes. I was attended by Brian. He was good at his work and was very friendly too. I liked the service.
I was asked to issue verification and was instantly approved. Received my tickets. Customer service very pleasant and very helpful in free phone line.
The verification e mail is issued to all non USA customers
The services that are offered by faregeek really work for me as I travel often and they take care of all my travel needs. I strongly recommend others using their services.
International air tickets are generally costly, so when you have a site like this it becomes fairly easy for you to travel. I have used their services numerous times and every time I was blessed with cheap airfare deals.
I am really happy with the service i have got from faregeek.
This site hold good deals which is always available.
Answer: Stay away, look at my review. These guys are crooks
Answer: Sorry to hear about your mother Laura. We should all report them!
Answer: It depends on the airline not on fare geek, but don't book with this company if you can manage not to. They are literally liars, and I hope I don't run into Yu's problem because I just cancelled my flight with them.
Answer: Dear Valued Customer, Thank you for choosing Faregeek as your travel partner. While we tried to look up your reservation, we couldnt locate your booking details. May we please request you to kindly share your confirmation number, booking ID, email & contact number so that we can assist you on priority. You may feel free to drop us an email at fares@faregeek.com and can request for all the information to be emailed to you.
Answer: Dear Passenger, Thanks for choosing Faregeek as your travel partner. While we tried to look up your reservation, we couldnt locate your booking details. May we please request you to kindly share your confirmation number, booking ID, email & contact number so that we can investigate and have the reported issue/s addressed on priority. You may feel free to drop us an email at fares@faregeek.com and can request for all the information to be emailed to you.
Answer: Dear Irina, Thanks for considering us as your travel partner. Please be advised that we are Security Metrics Certified and offer a full security solution to the customers. Be rest assured that the details that you enter are all in encrypted format and arent visible after entered while reserving the tickets. Feel free to drop us an email at fares@faregeek.com for any further queries.
Answer: Dear Brian, We understand your concern and regret for booking being unsuccessful to Credit Card Reject. Please be informed there is no service fee to make a reservation on our website. Nothing shall be charged on your card in case your booking wasnt confirmed. You may also share your booking details for us to reconfirm you on the status. Feel free to mark us an email at fares@faregeek.com
FareGeek is a flight, hotel, cruise, rental car and vacation booking engine.
Thank you for letting us know about your recent experience with us.
We understand that your issue is in regards to the overall behavior by our representatives and we apologize if our service did not meet your expectations.
We would request you to kindly share your booking number, email ID and contact number so that we can check internally and call you to resolve the concern highlighted