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FanAuthentics Reviews Summary
FanAuthentics has a rating of 1.5 stars from 203 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanAuthentics most frequently mention credit card, customer service and phone number. FanAuthentics ranks 137th among Jersey sites.
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Placed an order on 9/3/16 and payment was processed. Tracked my order and it said unfulfilled. Called hundreds of time and it goes right to voicemail. The message promises to call you back but I've never gotten a return call. I've emailed too but there's never a response. This website is a complete scam!
I also made a purchase from this site in 9/18/16 and have yet to receive my merchandise. I tried calling both number I found. One was disconnected and the other just rings and sends you to a voicemail saying to leave a message and they will call me back. After calling 6 times and getting the same recording I started researching this company online and found all the complaints. I went to my bank, explained the situation and they are filing a dispute on the charge and will be investigating. My advice to everyone who has been scammed by this bogus company is to file a dispute with your bank/credit card company so a investigation will be brought on. Maybe if enough investigations are started they will finally be shut down for good! I
If anyone knows what we need to do to shut this company down please advise! I am yet another victim of this company. I have reported them to my financial institution and will be calling BBB as well. There has to be a way to warn our fellow sports fans about these SCAMMERS!
I bought and was so excited to get my purchase, but have tried reaching them via e-mail and phone. NO responses and still no merchandise. It is companies like this that give ordering online a bad image. Save your money!
I wish I had seen these reviews before making a purchase with this so called "company". If I could give a negative star rating I would! Just like everyone else you has left a review I made a purchase, they took my money instantly, I have not received my item and have not gotten a response to any of my inquiries.
SCAMMERS SCAMMERS SCAMMERS
On someone's review this "company" replied with, "I just wanted to clarify that just because a competitor says a site is fraudulent does not accutally make it so..." You're right it doesn't but taking people's money and never shipping the purchase does!
Ordered 09/05/16. Money was taken right away. Still no product, status shows unfilled, phone # disconnected and no response to emails or facebook messages. Stay away from facebook pop up ads! How do we get this site shut down? They are still taking peoples money...
THEY ARE SCAMMERS! DON'T ORDER FROM THEM! I PLACED AN ORDER IN AUGUST AND STILL HAVE NOT RECEIVED IT. I CALLED NO RESPONSE NOW THE PHONE IS DISCONNECTED. NO RESPONSE THRU EMAIL.
I'M OUT $75.00 I WORK HARD FOR MY MONEY AND THIS WAS A GIFT FOR MY SONS BIRTHDAY - THANKS SCAMMERS!
I order the shirt I MAY LIVE IN GEORGIA BUT THE STEELERS IS MY TEAM, for my grandson on Sept 6 and have received NOTHING! An email was sent Order Number: #*******
Order Status: Unfulfilled
Order Date: 2016-09-06
Order Updated Date: 2016-09-06
Order Email: *******@gmail.com
Tracking Numbers: NONE GIVEN
You took my money. I even went on your FB and sent a message NOTHING!
Pittsburg Steelers are next on my list to report you too!
I purchased from them 9/12/16; 866 phone number is now disconnected. They don't ever ship, never respond to voice or email messages, never send a tracking number and yet their site is still live taking orders and taking people's money. They must have a bank account somewhere where the money goes. Why isn't this punishable by law? This is crime. It is fraud and still happening even though the complaints are rampant since early 2016. Who the F shuts these bastards down?
Absolutely poor business, quickly took my payment, still no product, can't contact them on the phone. Status: UNFILLED REALLY!
Ordered on 9/16/16. Money withdrawn on CRedit Card on 9/16/16. Today is 9/23. No shirt but finally sent a "tracking " number email which showed unfulfilled. Am calling the credit card company. This is fraud.
Ordered $150 worth of gear for family on 1 September, money was taken out on 2 September and on 22 September still nothing. Phone number listed has been disconnected! They got me!
Ordered 17 days ago and no items yet. My order still says "unfulfilled" yet they took my money out of my account. Filed a dispute with my bank. Their email doesn't work (tried twice) and their phone number is now out of service. Save your money and never shop here ever again. Shut this site down! SCAM!
This status is an understatement for how i feel about this company. I placed an order on Sept. 9th and it is not Sept. 19th and nothing has changed. They have yet to fulfill my order and have not responded to my 2 emails or 2 voicemails that ive left even though they say they are available 24/7/365, clearly no one actually works there. I am disappointed and frustrated.
My fault... I picked the wrong size when I ordered... IMMEDIATELY contacted them on their site to let them know... after three times trying to get them to respond... I called and got their automated answering machine and left a VERY detailed message and NEVER received a call back. Right now I am in the process of trying to contact them in order to send the WRONG size back but I don't hold out much hope of a response! They did ship quickly and the merchandise was good quality, but their service SUCKS!
I bought a pair of legings back in March after a month of trying to call and emailing them. I went back to my PayPal account and filed a dispute / claim. I'm so happy I paid for them thru them. So if anyone paid for your stuff thru this scam artist with PayPal. File a claim get your money back. I was lucky to get my money back. I hope everyone else is as lucky as I was. Shame too, cause I really liked the leggings I ordered.
I ordered some Bills pants on 8/24/16 and the website said it was ship within 5-10 days. It has been over 3 weeks and I still don't have them! I've tried calling numerous times. No one answers. They send you to a voicemail and never returned my calls. I also sent emails to which they don't respond to either.
DO NOT ORDER FROM FAN AUTHENTICS!
I agree with previous reviews, this company is horrible. They immediately take your money and don't send products. I placed an order on Aug. 29th and have not heard a word from this company. I have also tried numerous times to reach them both by phone and emails and have not heard back from them. Unfortunately, live and learn!
Guess I should have looked at this site first - I placed an order on 08/23/16 - Credit Card charged on 08/24/16 - As of today - 09/14/2016 - None of the items have been received - No response to emails or phone calls. Well - Dispute filed with CC and Complaint filed with the MI BBB against this company and I will proceed further with going to the Media if I have to. Their site should be banned - Company shut down. Maybe I will even report this scam to the Police as well.
Scam, fraud. Called get voice mail w no return call. Emailed with no response. Have to go through hassle of cancelling my card before my band will reverse charge. What a pain over some leggings. This company is a joke
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Melanie, you have been supplied your trackin number for order #16245 & your shirt is indeed on its way... There is no scam as your shirt has been shipped out to you! If you need any further help please feel free to conact us at support@fanauthentics.com instead of rushing to write a negative review - we are more than happy to help you in any way possible - we hope to hear from you soon. - Angie From Fan Authentics