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FanAuthenticsReviews 203

1.5

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FanAuthentics Reviews Summary

FanAuthentics has a rating of 1.5 stars from 203 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanAuthentics most frequently mention credit card, customer service and phone number. FanAuthentics ranks 137th among Jersey sites.

service
11
value
9
shipping
11
returns
8
quality
9

We monitor reviews for authenticity

Georgia
1 review
2 helpful votes
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I wish I had read these reviews before I placed my order. I placed my order on 5/23/16 and have not received it. I have emailed for a status update with no response. I will be contacting my credit card company and reporting this company as a scam.

Date of experience: June 2, 2016
Ohio
1 review
1 helpful vote
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SCAM COMPANY
May 31, 2016

I ordered April 17 and have left HUNDREDS OF VOICEMAILS AND WRITTEN HUNDREDS OF EMAILS WITH NO RESPONSE! Unfortunately, I paid with my bank debit card and the bank said I am $#*! out of luck! THERE MUST BE SOMETHING THAT CAN BE DONE ABOUT THIS COMPANY.

Date of experience: May 31, 2016
Virginia
1 review
1 helpful vote
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THIS IS THE WORST SHOPPING EXPERIENCE I HAVE EVER HAD! You take my money but don't deliver or answer phone messages or emails. You owe me $62.85.
I will go to the ends of the Earth to track your $#*! down and ruin you. And who is Vintage Threads *******384 that took the $$ out of my account? I'm looking for you too.

Date of experience: May 28, 2016
Florida
1 review
1 helpful vote
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Robbed!
May 27, 2016

I ordered on March 20th it is now May 27th, I have called several times and left messages, with no returned calls. The first time I called I spoke with a lady who was very nice and said because of the back order she would have a shirt shipped to me the next week for free and that my order would be following shortly. Guess what, no shirt ever showed and neither has my original order, every time I call no one answers. You can bet that the money has been taken out of my account though! I will never ever order from this company again!

Date of experience: May 27, 2016
Michigan
1 review
0 helpful votes
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Fan Authentics
May 24, 2016

Horrible customer service! It's been over 75 days since my purchase. Still no product and no response from company, either via email or phone! Stay away from this company!

Date of experience: May 24, 2016
Wisconsin
1 review
2 helpful votes
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SCAM
May 19, 2016

I ordered in march nothing has been shipped. The customer service never answers phone calls emails or any other messages. I called the bbb waiting on feed back

Date of experience: May 19, 2016
Colorado
1 review
2 helpful votes
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Purchase made March 26, it's currently May 13. I sent an email to their support email address weeks ago with no response. Sent another one today but based on other reviews it appears it likely will go unanswered I will be contacting my bank to see what my options are.

Date of experience: May 13, 2016
Michigan
1 review
1 helpful vote
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No return phone calls or emails, it appears its a scam, will charge your card and NEVER ship the merchandise.

Date of experience: May 7, 2016
Arizona
2 reviews
1 helpful vote
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HORRIBLE SERVICE
May 3, 2016

Ordered 3/17/2016, still no delivery and no confirmation. Also no return phone calls or emails. But hey took my money right away!

Date of experience: May 3, 2016
Georgia
1 review
3 helpful votes
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Still waiting...
April 27, 2016

Placed order on 3/20/16. Now its 4/27/16 and online tracking just states it's confirmed. Emailed twice & called once with no response.

Date of experience: April 27, 2016
California
1 review
1 helpful vote
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Placed an order on March 17 and was told it would be here in 7-10 days. Now in the end of April and I've emailed them 3 times & called them 3 times and no answer! No reply! Do NOT buy anything from this company unless you want to give out your money.

Date of experience: April 25, 2016