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FanAuthenticsReviews 203

1.5

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FanAuthentics Reviews Summary

FanAuthentics has a rating of 1.5 stars from 203 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanAuthentics most frequently mention credit card, customer service and phone number. FanAuthentics ranks 137th among Jersey sites.

service
11
value
9
shipping
11
returns
8
quality
9

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Virginia
2 reviews
4 helpful votes
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Scam site
October 25, 2016

Charged my credit card and never shipped the items. Phone numbers do not get answered. Save yourself a hassle and do not order from them.

Date of experience: October 25, 2016
Nevada
1 review
3 helpful votes
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TOTAL SCAM!
October 24, 2016

I ordered a shirt on 10/4/16, they charged my card right away! I have yet to receive my product and the will not answer any of my calls, emails or messages on their Facebook page! DO NOT ORDER FROM THEM! I will be contacting my credit card company!

Date of experience: October 24, 2016
Illinois
1 review
5 helpful votes
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FRAUD! - Beware!
October 24, 2016

I placed an order for the Chicago Bears LED light and never received it! However they charge your credit card very quickly after the order was placed. Several attempts to try to get ahold of anyone at the company were unsuccessful. This truly is a scam.

Date of experience: October 24, 2016
Massachusetts
1 review
5 helpful votes
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Frauds
October 24, 2016

I placed an order and charged immediately with no delivery. The phone number is a recording loop with no answer and emails and written inquiries go unanswered. Reported to BBB today and filed a claim with my bank!

Date of experience: October 24, 2016
California
1 review
4 helpful votes
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Horrible!
October 23, 2016

I placed my order on the 13th of October. My account was charged right away and every time I try to track the package it says unfulfilled... I've called 4 times and sent 3 emails and have gotten no response! The site says 24/7/365 customer service but no one ever answers the phone and it goes straight to voicemail! I WANT MY MONEY BACK!

Date of experience: October 23, 2016
Colorado
1 review
7 helpful votes
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I ordered pants on 10/13/16 and never received an email confirming shipping. Tried calling the number(out of service) no response to my emails... how do I get my $ back?

Date of experience: October 23, 2016
Tennessee
1 review
6 helpful votes
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I ordered a led helmet night light and they took my damn money and haven't sent me $#*!. Next step is to report they $#*! to the BBB for fraud.

Date of experience: October 22, 2016
Texas
1 review
4 helpful votes
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Scam site
October 22, 2016

Ordered over a month ago a cd hologram from this site still hasn't shipped my cc company says it will be up to 2 months before I get my money back wtf do not do business with fanauthentics.Com they are scammers

Date of experience: October 22, 2016
New Jersey
1 review
3 helpful votes
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Fraud! Don't order!
October 22, 2016

My son ordered 2 shirts, they took the money never delivered. He learned the hard way to check reviews of sites before ordering. How are these companies still allowed to steal customers' money with all the reports of fraud?!

Date of experience: October 22, 2016
Ohio
1 review
1 helpful vote
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Do Not Order From Them
October 22, 2016

Just finished my dispute with my cc company and they are crediting my account. Ordered on 10/4, order was never filled, calls never returned, emails never answered. It is now 3 weeks later. One huge scam!

Date of experience: October 22, 2016
New York
1 review
1 helpful vote
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Fraud
October 21, 2016

I ordered a pair of pants and was charged immediately. I never received my item and they do not respond to email and /or phone messages.

Date of experience: October 21, 2016
New York
1 review
2 helpful votes
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Stay far, far away
October 21, 2016

This company is fraudulent. They took my money immediately when I placed my order and it would appear they never intended to send the item I ordered. Well, they messed with the wrong girl! I placed a phone call and sent 2 emails to them and got no response. That really sent me over the edge so I filed a dispute with my credit card company. I then filed a complaint with the Federal Trade Commission. Don't bother trying to comment on their Facebook page. By the end of the day, they remove the comments and block you from commenting further. I've also just messaged Facebook about my displeasure and the reasons why I feel they should be removed from that site. Not sure anything will happen, but I feel better. This company is horrible... no matter how cool the item is, DON'T GIVE THEM YOUR MONEY! November 1,2016... UPDATE! A few days ago I got an email from Fan Authentics informing me that the item that I bought from them was shipped. They provided a tracking number. It arrived yesterday. I ordered the Green Bay Packers 3D light and it works. Arrived in excellent shape... but it's cheap. Certainly not worth the $40 I paid for it. I'm not sending it back. I'm afraid I'll never get my money back if I do. I'll either try to sell it myself or give it to my nephew anyway.

Date of experience: October 21, 2016
Illinois
1 review
0 helpful votes
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Don't Order it's a scam
October 20, 2016

I got taken too by this place. I ordered two shirts and I'm getting no answers and order says unfilled. How could this place still be in business and why does Facebook have them on there? This is The first time I ever ordered anything and got scammed like this. I am very upset.

Date of experience: October 20, 2016
California
1 review
2 helpful votes
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They suck!
October 19, 2016

I placed an order back on oct 1st it's going to almost a month and nothing! They are terrible! I've called, emailed, left 20messages and still no response. I gave up! Called my credit card company and just filed a claim.

Date of experience: October 19, 2016
Nevada
1 review
2 helpful votes
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Horrible... SCAM!
October 19, 2016

I ordered one item for $39.95 on 10/03/2016, my credit card was charged immediately, however my item still has not shipped and it is ten days later. I go to track order and it says "unfulfilled". I sent two emails with no response and one Facebook message also with no response, called and no one answers phone. I just want my item or a refund, but can't get a hold of these so called customer service people

Date of experience: October 19, 2016
California
1 review
2 helpful votes
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Wow! After reading complaints I see I'm in the same boat as everyone else :( ordered 10/9/16 order shows unfulfilled and left tons of messages and no one has got back to me? At least four emails with no response...

Date of experience: October 19, 2016
Georgia
1 review
1 helpful vote
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SCAM LYING COMPANY!
October 18, 2016

I would like to know where is the heck is my order placed and PAID for on AUGUST 28,2016? I ordered an OHIO State Buckeyes Georgia fan shirt and every time I check I see the message "unfulfilled". This is a scam company and needs to be shut down.

Date of experience: October 18, 2016
Illinois
1 review
3 helpful votes
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I ordered 2 items one on October 3 and one on the 8th. Customer service is a joke. What I mean is you call the number and it goes into voicemail. I left 2 messages. I've called every day. I still have not received my product. It says unfulfilled. SCAM I should have read the reviews first. I suggest to call your bank and cancel the transaction. And then report the to the BBB.

Date of experience: October 17, 2016
California
1 review
1 helpful vote
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Scam
October 17, 2016

I wouldn't even give a 1! Total rip off. I placed an order and same thing as all other reviews. Do not buy from here. Will be doing eveeything to report them!

Date of experience: October 17, 2016
California
1 review
3 helpful votes
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WHERE'S MY ORDER?
October 13, 2016

How do I get a status on my order placed on 9/27/16? Do I need to wait 2-3 months for it or will it never come? My order number is *******. I've called and left a vmail, sent 2 emails, and a message on FB with no response. There has to be a better way of doing business!

Date of experience: October 13, 2016