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FanAuthenticsReviews 203

1.5

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FanAuthentics Reviews Summary

FanAuthentics has a rating of 1.5 stars from 203 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanAuthentics most frequently mention credit card, customer service and phone number. FanAuthentics ranks 137th among Jersey sites.

service
11
value
9
shipping
11
returns
8
quality
9

We monitor reviews for authenticity

Massachusetts
2 reviews
0 helpful votes
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I have been leaving messages for this company and they never return my call.
I purchased something from them and they were happy to quickly bill my cc co but yet the order remains unfulfilled!
I just cancelled via my credit card co.
Do not purchase from them!

Date of experience: October 13, 2016
Maryland
1 review
2 helpful votes
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Rip offf doesn't exist
October 12, 2016

Apparently this company is non existent. Contact Better Business Bureau of Michigan. The "company," is listed as located in Southfield, Michigan. Do something to stop the rip-offs...

Date of experience: October 12, 2016
Illinois
1 review
0 helpful votes
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HORRIBLE
October 12, 2016

This company is nothing but a scam outfit. Unfortunately, I ordered from them, they pr ocessed my credit card, but 3 weeks later, I have an unfulfilled order, no responses to my phone calls nor my emails. Checked reviews, but guess I checked the wrong ones. Please do not ever order from this company...

Date of experience: October 12, 2016
Virginia
1 review
0 helpful votes
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I placed an order 9/10/16, and still have not received it. It says unfulfilled, and I can't reach anyone either.

Date of experience: October 12, 2016
Colorado
1 review
2 helpful votes
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Order unfulfilled
October 12, 2016

I ordered online 10/02/2016 for a birthday present my order has never been filled called all numbers only answer machine when is someone going to look into this

Date of experience: October 12, 2016
Washington
1 review
5 helpful votes
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Scam!
October 11, 2016

I also ordered leggings on Sept 8, charged my card now nobody will respond via email, phone, website, fb (they actually blocked me!) How does fb continue to let them advertise?!?!

Date of experience: October 11, 2016
Virginia
2 reviews
5 helpful votes
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Order unfullfilled
October 11, 2016

That's what it says when I track the order. No answers to my phone messages or emails. Am calling the credit card company today. Then reporting to the BBB for online shopping.

Date of experience: October 11, 2016
New Jersey
1 review
4 helpful votes
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I ordered leggings 4 weeks ago, credit card charged and order sits unfulfilled. I emailed and left messages, no return calls or emails. What customer service department goes right to voicemail? Gave plenty of chances but since no response, I called credit card company today to have the charge reversed. Worst on-line shopping experience ever.

Date of experience: October 11, 2016
California
1 review
3 helpful votes
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Ordered on 9/20. Many emails and calls later, my order stays unfulfilled. Nobody responds, the 877 number goes to an answering machine. No contact at all. This place is a scam.

Date of experience: October 10, 2016
Georgia
2 reviews
3 helpful votes
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SITE IS A FRAUD
October 10, 2016

I ordered two items on 9/10/16 and the order still shows as not shipped. I sent an email over a week ago and no response. I called the 1-877 number and got an answering machine. This is 10/10/16 and I do not believe that this order will ever be sent or that I will hear from this company. I am calling my credit card company and disputing the charge which they deducted from my account as soon as the order was placed.

Date of experience: October 10, 2016
California
1 review
3 helpful votes
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I ordered 9/18/16, my order still shows unfilled and I emailed 3 times and called twice to only be told to leave a Voice mail. Dam scam. Going to make sure my bank take it back.

Date of experience: October 8, 2016
Washington
1 review
3 helpful votes
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Like everyone else I ordered and nothing has happened. Still says unfulfilled. I will be reporting to the Internet Crime Center here: https://www.ic3.gov/complaint/default.aspx.

Date of experience: October 7, 2016
Arkansas
1 review
3 helpful votes
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I placed my order with them on 9/13. I have still not received anything that I ordered nor have I received a call or email back from the multiple emails and voicemails I have left for them. I am a patient person and understand things can get delayed, all I ask is for communication which this company seems to be lacking greatly. I to wish I had read the reviews of this company before I ordered from them. Very disappointing

Date of experience: October 6, 2016
Washington
1 review
1 helpful vote
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SCAM!
October 6, 2016

I ordered leggings on Sept. 11,2016 & as of today Oct. 6,2016 my order is STILL unfilled. There is NO tracking number ever given. I have tried numerous times to call which it just goes to a answering machine, which it never says who you are calling. NEVER get a call back. I've also emailed them and they won't answer the email either. 1 of the times I called it said "this number has no longer in service". Just tried calling again a few minutes ago and it went to a message again. "If you want to talk to a rep please press 0" which it tells you to leave a message. So I did. I told them if I don't hear back soon I'm calling BBB.
I saw their ad on facebook after they hadn't answered 2 weeks after I ordered and asked "when are you going to send my order?". Then there was a lot of people also commenting about how they got scammed also. Then all of our comments got deleted & we all got blocked. DO NOT ORDER FROM THEM!

Date of experience: October 6, 2016
Texas
1 review
5 helpful votes
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SCAM!
October 5, 2016

I have ordered a pair of leggings from this site! I ordered on 9-25-2016. No package, tried to track this package and this order is NOT filled! I have tried calling one of the numbers listed, *******341) this number is NO longer in service. I have emailed them trying to resolve matter with NO response. Called a second number *******498) NO call back! Calling CC company today to dispute all charges! Do NOT order from this site! Sadly it is a SCAM!

I hope someone reads this and it helps them resolve this matter!

Date of experience: October 5, 2016
Nevada
2 reviews
3 helpful votes
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Ahhh crap!
October 4, 2016

I ordered on 9/6... Nothing. Dammit, I really wanted those leggings. How do companies manage this crap in the technology era?

Date of experience: October 4, 2016
Massachusetts
1 review
4 helpful votes
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Frauds!
October 4, 2016

I put through an order on 9/10/2016 and like everyone else my order is unfilled, e-mailed, called no response! Nothing! There are too many of us complaining which is very telling so if you are reading this DO NOT ORDER FROM THIS COMPANY! I wished I reviewed them before I order. Lesson learned! I will be in touch with my credit card!

Date of experience: October 4, 2016
California
1 review
4 helpful votes
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Frauds Frauds Frauds
October 3, 2016

I ordered leggings in March 2016! I messaged them on fb, instagram, called and emailed. No response AND they blocked me from their sites! They took my money and never sent me my product. Scammers! Do NOT buy from this pos company. If I ever figure out a way to bring them down and get my money back you better believe Im going to do it! It still makes me upset 7 months later! Negative stars if it was an option

Date of experience: October 3, 2016
Texas
1 review
3 helpful votes
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Like so many others here I placed an order on 9/19 and have no response. Their number doesn't work any longer and their 24/7/365 Custer service is a non existent. They don't reply to any email inquiries. They bill you and never ship anything. Fortunately my bank took good care of me and changed my CC# too. I wouldn't even rate them a 1

Date of experience: October 3, 2016
Pennsylvania
1 review
1 helpful vote
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Ordered 9/9
Billed 9/12
Unfulfilled order, 877 number goes to voicemail?!?!
Got a call from my bank reporting all kinds of suspicious activity from PayPal. Had to cancel my card, went through my transactions and I'm starting to suspect it was this company.

Date of experience: October 3, 2016