FairyWigs

I saw this site 3 days after i finally placed my order and I was like ohh my God! But thank fully we did get my order in the mail without a delay and the wig was also very beautiful.

I ordered two wigs from fairy wigs supposedly modeled by black celebrities. To begin with the pictures on the web site are not their wigs. If you are a black woman, the hair does not match our hair. The wigs are made of Chinese hair. Super straight! The afro wig that I ordered had straight hair that was teased instead of curly. It was simply HORRIBLE! You cannot/will not get your money back either. If you notice, all the wigs have 5 stars. But, customers have no way of adding reviews of their wigs. The stars were there apparently put there by the company. On one of my wigs, it took them 2 months to send it. I tried to cancel my order and get a refund but they would not refund the money. WARNING! PLEASE, BLACK WOMEN, DO NOT ORDER ANY WIGS FROM THIS CHINESE COMPANY. THEY ARE A SCAM!

I don't know who Heart and Soul is, but I ordered from my wig from Fairywigs, and if they are the owners of this company then I am very upset with them and you, too. When I ordered my wig I ordered it with the understanding that I can return it if it was not what I ordered. Instead you give me two scenarios, one to offend me by offering to refund me $16.00. The other is to tell me that I will have to pay stiff overseas shipping charges if I choose to have another one made. Why would I have to accept either one? Now if you had offered for me to return the wig and get the one that I ordered at no charge me then I would have done that and I would have you a respectable company. I am going to keep this wig but I am also getting ready to write a very bad review on my Face book, Twitter and Instagram to all 1,400 of my friends and I am going to ask them to post the review on their pages. I will NEVER order another wig from Fairywigs or any company associated with Fairywigs. I am a researcher and I will do my research to find out if any of the other companies I Google to find human hair wigs, are associated with Heart and Soul or Fairywigs. If I find out who they are I will make sure I add their names to the list in my social media review. A company is only as good as it's word. I am going to research and find out more information about who I should be talking with at another level in your company or with Heart and Soul. I will also be making a report with the Better Business Bureau

DON'T BE FOOLED BY THAT COLORFUL WEB-PAGE! Fairywigs.com SUCK! I ordered a $ 200+ wig and got a piece of $#@! They didn't even bother taking out the original invoice stating the thing cost them $ 35.00. Their return policy E-Mail adderss is a total waste of time. IT WON'T GO THROUGH. So don't bother with *******@fairywigs.com. THAT WEBSITE DOESN'T SAY A THING ABOUT THE FACT THAT YOUR DEALING WITH CHINA. DON'T GIVE THESE THIEVES YOUR MONEY. And if you did... don't expect to ever get it back... and you will want it back.

Ordered a wig and when I paid using paypal after my payment went through it was flagged as a fraudulent site. I tried to stop payment with my bank and they flagged it and they thought they stopped it but the next day they put it through using a company from California so it got through. When I told them the bank was making a fraud claim against them I received a wig at my door within five days of course it was nothing like the descriptions picture and when I unwrapped it the hair was falling out and when I tried to put it on my head it barely went above my ears. There wasn't enough hair to even style it. SAVE YOUR MONEY AND YOUR TIME DELETE THIS SITE IMMEDIATELY! BE CAREFUL I THEY HAVE MULTIPLE SITES LIKE THIS ONE.

I had an experience similar to that of many frustrated customers who had complained about Fairywigs. I ordered a picture-pretty $223.00 wig, received a hideous creation instead, sent the required (ugly) picture of myself wearing the wig along with the request for the return address and a full refund. After an exhausting exchange of emails, they agreed to a 75% refund.

Before sending me the return address, an excessively polite "Helen" with a penchant for sentimental metaphors informed me in her broken English that the company has just relocated to a "remote location" in China and that chances are the return would get lost in transit. Her message was clear: don't bother sending the return.

I bothered and insisted on her sending me the address of the "remote location." The address was in Beijing. So I spent another $30.00 on international postage without insurance (it would have costed me $67.00 to ensure the package for $223.00, while "Helen" advised me to put down the price of $39.99 on the customs declaration "to avoid extra fees"--presumably, charged to Fairywigs). In addition, the postal clerk told me that there is no way to track a package mailed to China whether it was insured or not.

The result: it's been two and a half months since I put the package in the mail and I wrote to "Helen" wanting to know when to expect a refund. She promptly replied, saying that they have not received the return, and that I should track the package with the help of my local post office. The attached copy of my customs declaration as proof of the mailed return produced zero impression on the thick-skinned, unethical, and unprofessional Chinese business woman.

Conclusion: NEVER order from Fairywigs, IGNORE the positive reviews (I agree with those skeptics who say they are fake: just check out the spelling of "BeautifuLL wig!" or "To be HONESTY..."--sounds like "my Helen"), and hang on to your hard-earned money. They are tenacious money grabbing hooligans who know that they will get away with impunity stealing from their customers, stuck, as they are, at their God forsaken "remote location" called Beijing.