I spent three hundred dollars. I incurred $30. To return the wig which was not what I ordered and looked nothing like the picture. They did send me another selection which still was not what I selected. I wouldn't deal with this company or any of their associated companies.
I have been reading the reviews about your company and/or wigs. They are not very good reviews, Is it true that you don't like low ratings even if warranted? Is it also true that you don't like to refund monies and require customers to take pictures of the product before you decide to take it back?
I too have been looking at their website. The first thing that popped into mind was "where are the pictures of the actual wigs?" After all, so many of the pics are models who had their hair done by stylists at top salons around the world. Many of the pics are out of the Hair magazines. Sure I would love to have some of the hip, ombre or tip dyed wigs they show. But you have to wonder about a site that shows that many pictures but does not show ONE of the wigs they made to look like the pictures. I emailed them & was told they had a "staff of professional hair cutters & colorists etc that could copy the picture". Well considering the extremely high end cuts and colors they show you'd think they would want to show the wigs they actually made if they are so good.
Just remember that old saying: If it sounds too good to be true...
I ordered a size large wig. They sent a wig which would perhaps fit a small child. They know and I know that they sent the wrong size, yet they insist I pay the shipping to return it. That would cost at the very least $101.00! Do not give this company your hard earned money!
The hair is synthetic, comes with a white scalp, it's not a lacefront I spent 80.00 with this company shipping took a very long time PLEASE DO NOT ORDER FROM THIS COMPANY YOU WILL BE VERY DISAPPOINTED fake tracking number as well
I wish i had check this website before ordering. I just receive my wig. The color is totally different much lighter than the picture and the style is different. I know i have lost my monies. You have to pay to send it back not able to contact anyone. My advice to anyone do not use that site.
Fairywigs-the wig was not like the picture. The wig appeared to have been worn. I wanted to return the wig, but was told if I return the wig $30 would be deducted from my refund. I had a problem with this ridiculous logic, the wig was made wrong but you want to charge me. Since I was never going to wear the wig it did come in handy. My garden scarecrow is now wearing the wig. I will never purchase another wig from this website.
I bought the human hair wig from this company and it has the most natural look than any other wigs I bought from other stores. I tried it on and felt very comfortable. I love it and I will wear it in the following days.
I wish I had seen this site prior to my purchase! The wigs look nothing like tbe pics, they use celebrity pics to trick you into purchasing them and the prices are so low. When I received my wig tried to return it, they wanted pics... toldme it lookd nice. My point it looked nothing like the pic told me had to send it back registered on my dime... $154! I don't think so. Ended up wearing one and giving the other one away. Serena and Joy are both full of $#! T
The human hair wigs are really human hair, and well made and styled. The price is absolutely fantastic. It takes a while to get a wig because they are custom made after the order, and shipped from Asia, but the wait is well worth it!
This is a scam. The wig is a disaster. The company has refused to send a refund. They are asking me to take pictures of the wig on a stand... ridiculous request before a refund can be granted. BE AWARE
I ordered a wig from Fairywigs online, this would be the first time I have ever ordered anything online, not a good experience. I was first given all the information about the production of my wig, then I could not get online to check any more, I was unable to contact the company using any of their sites. I can not understand how anyone can get ripped off by a company and just write a bad review instead of trying to put this company out of business, I intend to do all in my power to see that no one else is taken by Fairywigs. If you want to take action not only write a bad review please email me at *******@gmail.com.
Anyone associated with fairywigs i feel condones their behavior. I will not spend money with paypal or alibaba etc., that ssociates with them. Took my money from credit card but never delivered my product. Refused to respond to emails. Sfsgddg? You
Hello,
I had the same problem with this company. Wig looked nothing like the wig I ordered. The wig was a choppy hair cut and poor quality hair. Contacted Customer Service 3 times before someone named Serena responded to my email. Asked me to take pictures of the wig from different angles and email to her. After doing so she told me I couldn't get a refund, and offered me $10.00 off this order and 10% off of a future order. I will not be ordering anything from this place again. BIG SHAM! I didn't know the place I was ordering from was in China. Had I known this I would never had ordered in the first place.
I ordered a short straight wig of Rihanna's hairstyle one month ago. And like it very much. I have worn it for several times and it still looks the same as the first moment I saw it. It feels good and I really love it. I'll buy another long wig for a change.
RUN... Yes, dummy me, I did not look up reviews BEFORE I bought! Saw the Ad on Facebook. It is NOTHING as the pic or promises. I have done everything they asked, pics and all info to get my full refund. NOW they are only willing to give me 10% back and keep the wig. OR I have to send it back and they will send a NEW one. BTW, it's $80 to send it back! I do not want a new one or the one they gave me. I sent a a dispute to PayPal. Hoping they are helpful..
If you look carefully, all the five stars reviews written have extremely bad grammar. They all look like reviews written by one person. I'm pretty sure those five stars reviews are fake and 99% written by the Chinese sellers from the fairywig website. Trust me.
Tbh I just got my wigs in the mail and this $#*! is not what the picture looked like $#*! sad and when I tried calling them the numbers don't work. I just want my money back
I am new to human hair wigs and once I researched for blonde human hair wigs, fairywigs name came in my eyes. I put my order immediately and I received my wig and I absolutely LOVE IT! I ordered a second wig last night! I can't wait to get it an only hope it's as nice as my first wig I bought from you!
I bought a wig from this site, i didn't received what i ordered. The wig they sent me was looking very funny. I sent them the picture of the wig and they accept to return it. But they asked me to pay for their shipment, they charged me $30 USD, to ship the defect wig and i paid $89 USD to return back the wig.
DO NOT buy from them, i am trying to sue this site through paypal.
STAY WAY from this site, they are night mare
Answer: Because this company is a BIG JOKE. They hide the fact that they are in China. I paid $300 for a wig that they claimed was real HUMAN HAIR & once I finally received it (which was over a month after I ordered it) it looked like it was made from a horses mane! It was the worst excuse of a wig that I've ever seen. There was a big long piece of netting that hung down over my face.? I'm not sure what it was? Looked like a bug net or something? The color was horrible. I sent it back to them and they refused to give me a refund. That was a year ago & they still have not done anything to rectify the situation. I'm sure that's why they do not list their phone # on their website. They don't WANT you to be able to get a hold of them because they have NO intention of making things right! Sorry Lisa that you too got screwed by these PHONY THIEVES. Fairywigs is a FRAUD.
Answer: Sorry to say you're not likely to get your money back. And YES their wigs do look like MOPS. THIS COMPANY NEEDS TO BE SHUT DOWN!
Answer: Contact your credit card company and request a chargeback in order to credit your account. Tell your cr card company that you have contacted them multiple times with no response and your order is very past due, and you wish to dispute the charge. That will credit your account. Credit card companies are on your side, so do it today!
Answer: If you paid by credit card, contact your cr card company and request a chargeback to get a full refund of the money you paid.
FairyWigs has a rating of 1.9 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FairyWigs most frequently mention human hair and credit card. FairyWigs ranks 248th among Wigs sites.