I never received my product. This site is extremely unprofessional, Please do not buy from this site.
THIS SITE IS A SCAM! THEY ARE FROM CHINA AND DO NOT SEND YOU WHAT YOU ORDERED! DO NOT DO IT! STAY AWAY FROM FAIRYWIGS.COM
FAIRYWIGS IS A SCAM CHINESE SITE DO NOT PURCHASE OR RISK LOSING YOUR MONEY!
I like the color and style on me. It looks great on me. And the color was really nice... I picked out the red color.
Facebook page about FairyWigs.
https://www.facebook.com/pages/FairyWigs-are-Thieves/**************
I am actually expecting an order from this compagny, unfortunatly i read the reviews too late and as i recall i had a very negative previous experience with these people a couple of years ago since i never received my order but i did get the money back. I did e-mail them yesterday but i dint get any answer.my order was 171$. I mentinned in my e-mail that after reading the reviews that i was expecting my order to be totallyconform to the picture, including the texture, the size and the color.if my order is not coform i intend to persue it to the fullest with paypal and inform the international buisness bureau about their bad buisness, I THINK THAT EVEVERYBODY SHOULD DO THE SAME!
I received mine and it was too dark and doesn't look like real hair. I went on the web site to try to return and just got frustrated. All the crap you have to go thru to return is disgusting. A lot of things you click on don't work. I feel like I totally got scammed unfortunately not once twice I have another on the way. Note to self read reviews first. I continued in this email vortex with them, I emailed them 2 days after I received it to tell them it was too dark and I wanted a refund, and it took two more days for them to get back to me and tell me that I needed to take three pictures of the wig on a wig stand and to fill out a form but you couldn't fill out the form you had to make a copy of it fill it out take a picture of it just send back to them for a refund. Then two more days went by they email me and tell me that they told me that I could take it to a stylist and get styled, well the colors too dark so that's doesn't even apply and the other option is they could refund my money but $-30 it cost to ship it and then couple other options that weren't acceptable. I wrote them back (now 6 days in) that I was sending it back and that I wanted a refund and then the next day I went to the post office did a return send it back. I emailed them to let them know because this is day seven and I want my money back and you only have seven days and they waited three more days email me back and told me they couldn't refund my money because I didn't file a complaint within seven days and I'm like WTF! And then I had to fill out some other form that wasn't even attached to the email she sent me! They also wanted tracking number but the post office told me they can't track it to China but I have the customs number if they say they didn't get it. I will be filing a complaint with the credit card company and PayPal. I have never in my life had so much trouble trying to return something but it can almost guarantee that I'm not going to get my money back. This is the most horrible company I have ever had to deal with ever! You would be an idiot after reading this to order from them. I think my blood pressure went up 100 points!
I order a wig and the one I received was nothing like the one I order... wrong color and style...
Answer: Because this company is a BIG JOKE. They hide the fact that they are in China. I paid $300 for a wig that they claimed was real HUMAN HAIR & once I finally received it (which was over a month after I ordered it) it looked like it was made from a horses mane! It was the worst excuse of a wig that I've ever seen. There was a big long piece of netting that hung down over my face.? I'm not sure what it was? Looked like a bug net or something? The color was horrible. I sent it back to them and they refused to give me a refund. That was a year ago & they still have not done anything to rectify the situation. I'm sure that's why they do not list their phone # on their website. They don't WANT you to be able to get a hold of them because they have NO intention of making things right! Sorry Lisa that you too got screwed by these PHONY THIEVES. Fairywigs is a FRAUD.
Answer: Sorry to say you're not likely to get your money back. And YES their wigs do look like MOPS. THIS COMPANY NEEDS TO BE SHUT DOWN!
Answer: Contact your credit card company and request a chargeback in order to credit your account. Tell your cr card company that you have contacted them multiple times with no response and your order is very past due, and you wish to dispute the charge. That will credit your account. Credit card companies are on your side, so do it today!
Answer: If you paid by credit card, contact your cr card company and request a chargeback to get a full refund of the money you paid.
FairyWigs has a rating of 1.9 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FairyWigs most frequently mention human hair and credit card. FairyWigs ranks 248th among Wigs sites.