Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1895th among Women's Clothing sites.
I buy dress from this site and It fit true to size. Quality was fantastic. The adjustable straps made it easy to get the appropriate length. It was such a romantic dress. Thank fairyseason.com
This page one of best page. Most of the item was in comfortable price, some of it was so cheap and get discounts. It really save your money to buy fashionable dress. Their service also was good. Fairyseason you will be my shopping page..
Overall was so cool. My dress that i order was so beautiful and all fit to me. I order 3 dress from here all in safe condition. 5 star i give to you and will shopping here again
Nice site to shopping any dress, shoe, pant. All was cheap. Beside cheap their also give me discounts and make me save my money. I will shop to this page again
Try to shop here
Everything was so cool and fashionable
All my item was good and fit to me
Get discounts when you purchase item from this page
Do try it yourself
Best site ever
Try by yourself. Most of dress was fashionable, many discounts given, all item was fast delivery
I dont expect my item all was 5 star. Try to shop here
Fairyseason was so lovely shopping page, I do love shop here. Latest fashion dress. Fast delivery and all dress was fit to me
Recommend to all my friends and other to shop in this fairyseason.com page. Many choices latest fashion styles in this site, also discount when u purchase any item in this page. The delivery also in time. All item that i buy here are beautiful and arrived on time.
The clothes I received looked like trash. The material was very loose and cheap and thin. I received a bathing suit with sequins that appeared to be handmade and looked nothing like the online photos. The material is terrible and is ripping already. No way I would wear or purchase anything from this place. False advertising I need a refund!
fairyseason.com was awesome and 5 star for this site. Everything was smooth n get in time when i purchase my item. Recommended to all
Everything comes from China and it takes 2-3 weeks. If you unfortunately received the wrong item/size, you're screwed because there isn't any customer service nor return address. RIP OFF
Dear Customer,
We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
Sizing may vary depending on cut and style. Please use the size guide to determine the most accurate size for your fit not by what you normally wear.
You can start a return or exchange if needed. As you know, we have posted our return policy next to every item. Please be sure to check out return policy prior to purchasing an item.
Could you please email us at service@fairyseason.com with your order number or submit a ticket here https://www.fairyseason.com/user/help/ask
We will pay a priority to your case. Thank you so much!
After reading several reviews, it appears to me, by the broken English, that the good reviews were "planted". I'm guessing that this site and their product quality, along with their service is the same as the site Rosegal... which by the way, is also terrible! Thank you for the honest reviews, saved me some money!
Dear Customer,
We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
You can start a return or exchange if needed. As you know, we have posted our return policy next to every item. Please be sure to check out return policy prior to purchasing an item.
Could you please email us at service@fairyseason.com with your order number or submit a ticket here https://www.fairyseason.com/user/help/ask
We will pay a priority to your case. Thank you so much!
This place is a joke. EVERYTHING I ordered was extremely miss sized. Xl fit a small. Also, the shipping is so slow, took over a month and I still haven't received my entire order. So this place will also rip you off.
Dear Customer,
We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
Sizing may vary depending on cut and style. Please use the size guide to determine the most accurate size for your fit not by what you normally wear.
You can start a return or exchange if needed. As you know, we have posted our return policy next to every item. Please be sure to check out return policy prior to purchasing an item.
Could you please email us at service@fairyseason.com with your order number or submit a ticket here https://www.fairyseason.com/user/help/ask
We will pay a priority to your case. Thank you so much!
5 star to this page, fairyseason.com was wonderful. Dress that i get soo fashionable and i dont regard buy from this page. Thank you fairyseason.com because of your services
Wow, i soo excited the promo n discount being given to me while i buying some item here, fast delivery and good in services, recommended to all try shop at this site..
I received the wrong color of shoes I had ordered. I called the customer service o mail and their response to me could not have been better. Full refund, sent me a return label so no shipping charges either way. They were very polite, knowledgeable and helpful. Nothing to improve on here... will order from them again
5 star to your page. So excellent shopping page, more n more discount given. Fast delivery the item, and service tip top. Try shop here then feel it.
One of best service shopping Platform to me everything is in good and 5 star services. All my problem they solve it so fast. And my item that i order was soo good n great i can wear it when i dinner next week. Thank
After 3 days and no tracking number I asked to cancel the order! They sent me an email with misspelled words and it made no sense! Horrible customer service! This site is a SCAM!
Dear Customer,
Sorry to hear that you have not received your order. To make sure our customer can receive their parcel in time, we have stopped using the shipping company we use before. We hope you can give us a chance and do not post negative review against us. And now 2 shipping method are available in Fairyseason. Standard Shipping normally takes 8-12 business days to deliver and Express Shipping 3-7 business days. All of our items have a processing time that is shown clearly on the product page, so the Receiving time = Processing time + Shipping time
As you mentioned, please feel free to contact us here: https://www.fairyseason.com/user/help/ask or email us at service@fairyseason.com with your order number. We are happy to help.
Thanks for your kind.
Best regard,
Fairyseason Team
The shoes that i buy from here so nice and fits as your buy at shop, the services from this site also top 10 because fast reply my asking. Keep it up fairyseason.com
Answer: I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.
Answer: If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.
Answer: It's a scam site, I highly doubt you will get your money back.
Answer: You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.
Answer: I had ordered back in October and never received so I emailed I. November 11 only to be told I would recieve my items that week... i have yet to receive any of the items I ordered and they wont even reslond to my emails anymore.
Answer: Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!
Answer: It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.
Answer: They run super small. I ordered a XL and when I received it, it fit like a Small
All Free Shipping Cute Clothing at FairySeason. Up To 50% OFF!
Dear Customer,
We apologize for the inconvenience. We are deeply sorry that you have such an experience with Fairyseason.
Sizing may vary depending on cut and style. Please use the size guide to determine the most accurate size for your fit not by what you normally wear.
You can start a return or exchange if needed. As you know, we have posted our return policy next to every item. Please be sure to check out return policy prior to purchasing an item.
Could you please email us at service@fairyseason.com with your order number or submit a ticket here https://www.fairyseason.com/user/help/ask
We will pay a priority to your case. Thank you so much!