Fairy Season has a rating of 2 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1895th among Women's Clothing sites.
Both the clothing and shoes from this site are awful quality. If you attempt to return then they'll hassle you about sending pictures of their own products and then require that you pay shipping but it has to be through registered post which will most likely cost more to return than the product itself. Definitely would never recommend anyone shop this site!
Everything you want you can find in fairyseason.com. Modern products and high quality. I recommend it to everyone when you want to shop online. Everything was so smooth
Please do NOT shop here! There are so many other options with much better quality, prices, and customer service. I was informed three weeks ago I would be getting partially refunded for all of the items that don't fit, but yet they won't let me return.
Dear Customer,
We are sorry that you have such an experience with Fairyseason. We support returns. Customer can make returns for refund. We value each single customer with FairySeason and hope you can give us a chance to make it right. We have emailed by to you. Please check it for your reference.
Best regard,
Fairyseason Team
I ordered a pair of dress for my Father in law for present my mother in laws birthday
They arrived promptly and the she loved them
The quality was excellent
Fairyseason service is pretty impressive. I almost forgot I ordered something when I woke up and realized the delivery guy was there. I thought it was a dream. Best shopping on line ever
LOVED the shirts I purchased at fairyseason.com. They shirts are easy to wear, look great and didnt break my bank account. The customer service was exceptional when I needed a return. So many options of clothing for the family, mothers and baby. Cant wait to order more
fairyseason.com products are very good, and the price is much lower. Your products are very attractive and the online delivery service is very easy for customers to purchase, and ordering is very easy
I was impressed with the wide selection of dresses but was very hesitant to order. Still had my doubts until the dress arrived at my doorstep. I love it! Until next time will shop again in fairyseason.com
LOVE the dress that I brought from fairyseason.com! Customer service representatives are utterly professional and such great listeners! You've got a loyal customer in me, thank fairyseason.com
Thank you for the opportunity to review fairyseason.com. I am quite satisfied with my shopping experience overall, I love the discounts you offer on a continuous basis. And the quality is also quite good
In my mind it is an amazing webpage. Everything that i buy in good condition. Anyone can search for reviews and look for a review on certain company or products to prevent them from getting scammed.
Ordered 7 tank tops, all were good EXCEPT two of them, very unattractive, wouldn't ever wear them. Then began the NEVERENDING emails to try to return them (even offered to do so at my expense) we are now going on 2 weeks of daily emails where they try to talk me into keeping the two items. Today's message even suggested I guess them to a friend... What? Please only order if you are really sure and plan on keeping it no matter what. This company seriously has never heard of customer service... They totally suck!
Dear Customer,
We are sorry that you have such an experience with Fairyseason. We would like to help get this resolved as quickly as possible.
You can return both item for a full refund. Could you please offer us more details about your order and email us at service@fairyseason.com? We will be responsible for it once confirm. Your support and understanding will be highly appreciated.
Fairyseason is THE WORST EXPERIENCE I EVER HAD! The WORST QUALITY OF ITEMS I SEEN IN MY LIFE! NEVER NOBODY MAKE ORDER FROM THEM! Not spend your money and time on this $#*!! Their swimsuits look like a $#*! and quality like a $#*! in real life! Nothing in common with the pictures! I will just garbage them, cause when I send them the mail that I want to return them back and just to have my money back, they bull$#*! me more than 2-3 week with their stupid offer like 10% discount on my next order I trued replay that I'm not ready not just 10%, I'm not ready for 90% of discount, cause I NEVER CAN WEARING THIS $#*!. I even if they offer free never put in me SO HORRIBLE ITS MADE.
Usually in real life I'm very educated and never even not spell word "$#*!", but I can not to find another word to describe what they sell. So, guys, I'm already no need money back from them, I just want nobody make the same mistakes and order from them, u will be VEEEEERY DISAPPOINTING!
Dear Customer,
We are sorry that you have such an experience with Fairyseason. We would like to help get this resolved as quickly as possible.
Could you please email us at service@fairyseason.com? We will look into this. Fairyseason has been in this field for more than 10 years. Customer experience is very important to us. Could you please give us a chance to make it right? Your support and understanding will be highly appreciated.
Best regard,
Fairyseason Team
I ordered 3 items last October and sent several messages through messanger. They are very nice and convincing but never received a thing. No refund no item! This place is a scam! Run for the hills!
Dear Customer,
We are sorry that you have such an experience with Fairyseason. To make sure that our Customers receive their parcel in time, we have stopped using the shipping company we used before and change it to one that can be track online and deliver in 8-12 business days. Could you please email us at service@fairyseason.com with your order number? If the parcel got lost and damage we’ll reship your it with no extra charge. Your support and understanding will be highly appreciated.
Thank you fairyseason.com costumer service. They answered really fast and where concerned that I am happy. I will order there again and contact the costumer service every time I have a problem
Fairyseason.com prices are merciful. These high-fashion clothes are a blessing without the heavy consequences of spending a lot of money. I got so much out of the little money I could save for clothes.
I'm very thrifty and I always buy from fairyseason.com discounted section. The clothes are just as good as the ones that aren't on sale. They really don't hold back on quality. Best shopping site
I always feel comfortable in whatever I order from Fairyseason.com, whether it be a tight-fitting dress or booty shorts. I appreciate their size guide for making sure of fitting because there are no fitting rooms in an online shop. Thank to fairyseason.com
I would like to thank fairyseason.com to provide me such a beautiful dress in short spend of time. I got so impressed when the dress arrived. I ordered that for special occassion
I've been looking for proper activewear so I can have the optimum conditions to do my workouts and fairyseason.com shirt is just perfect. It makes me sweat and the material doesn't get in the way.
Answer: I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.
Answer: If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.
Answer: It's a scam site, I highly doubt you will get your money back.
Answer: You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.
Answer: I had ordered back in October and never received so I emailed I. November 11 only to be told I would recieve my items that week... i have yet to receive any of the items I ordered and they wont even reslond to my emails anymore.
Answer: Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!
Answer: It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.
Answer: They run super small. I ordered a XL and when I received it, it fit like a Small
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Dear Customer,
We are sorry that you have such an experience with Fairyseason. We will do our best to offer best service and quality clothing to our customers. We support returns. Customer can return item for refund. Your support and understanding will be highly appreciated.
Best regard,
Fairyseason Team