About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I like to much the gym clothes. I'm very happy whit my products
Shopping online was a breeze. Good quality clothing
Hello Estrelita,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
All the products lately have been poor quality and overpriced
Hello Gracie,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our member services team will get in touch with you right away to assist you further. Thanks!
Best,
Renz
It's all day pull up adventure Other than that I like them
Hello Beatrice,
Thank you for sharing your experience with our products. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Fabletics offers great clothing in all sizes and fun selections. The quality is excellent.
Hi Kizmet,
Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them! We will also relay this review to our marketing team to let them know of your suggested style!
Best,
Tina
I love the fact that you this site is so easily manageable
Hello Jodi,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Never had an issue with the material. Perfect fit every time.
Hi Jenny,
Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!
Best,
Tina
I love the clothing styles are tastefully done with true fit.
Hello Arlene,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics. Have a great day!
Best,
Mary
Clothes are great. Website is a little challenging to navigate
Hello Ann,
Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I have loved everything from Fabletics so far! Material is always comfortable.
Hello Araceli,
Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our product and our sizing.
Best Regards,
Clark
Definitely not as advertised. Way tighter, heavy material. Won't order again
Hello Meghan,
Thank you for writing a review! We would love to assist you further with the concern you had with our product. A representative from our Member Services Team will email you right away.
Best,
Dean
I just love your plus size gear! It is not see through like many other brands
Hello Vanessa,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
Awesome, love the pricing and promotions! Highly recommend!
Hi Kathleen,
Thank you so much for your wonderful comments on your shopping experience and the things you bought! It was a true pleasure to do business with you! We hope you continue to have a wonderful time with us in the future! Have a great day!
Best,
Kim
These pants are perfect for lounging or a quick run to the store.
Hello Dawn,
Awesome! We are happy to hear that you love your leggings! We always make sure to make beautiful and quality items at a very affordable price just for you!
Best,
Nelle
I ordered the boxers which are nice but run very small unfortunately.
Hi Brandon,
We value our members, and your feedback about the sizing is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
Great variety and up to date styles. Awesome size selection.
Hello Lana,
Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review!
Best,
Mary
Waste of my Money. Sizes were completely wrong. Could use any the items.
Hello Ann Marie,
We regretfully note that we received your feedback regarding the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further
Assistance.
Best,
Lia
Great clothing, very comfortable, and ships quick!
Hi Chandler,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our product. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Great leggings, very comfy. Love the sets, colors and designs
Hello Liisa,
Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!
Best,
Jane
Size and quality is perfect! Exactly as shown in the pictures.
Hello Rishi,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
Best,
Mary
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elizabeth,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth