business logo of Fabletics

FableticsReviews 13,328

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
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The best sport clothes ever!
February 13, 2022

I usually bought other brands for my excercise clothes, I'm a yoga teacher all over the world, and I need to keep a nice, cute and cool look, while feeling fabulous, and not spending all of my money while achieving that.

Tht's when I discovered Fabletics, and ever since, I'm buying everything from here!

I get a lot of cute comments about my clothes, I highly recommend it!

Date of experience: February 13, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Consuelo,

Thank you so much for choosing us! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!

Best,
Renz

North Carolina
1 review
0 helpful votes
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Great quality
February 13, 2022

Always a winner. The quality is great! In 5 years I have never had a pair wear out.

Date of experience: February 13, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Leslie,

We thank you for your loyalty and for leaving a positive review. We always aim to offer the best prices and the highest quality products. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Fast delivery, great quality
February 13, 2022

Items shipped right away. Always great quality. Lots of selection.

Date of experience: February 13, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Angela,

We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!

Best,
Renz

Canada
1 review
0 helpful votes
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Love these pants
February 13, 2022

I love how they fit just wish there would be more option in my selection but otherwise I've been happy what I got

Date of experience: February 13, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Evelyn,

Perfect! We're happy to hear that our products fit you well! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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Love Fab!
February 13, 2022

They are the athletic clothes I've been looking for! They are compared to lulu but half the price. I recommend them to everyone I know.

Date of experience: February 13, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Shane,

Thank you for leaving such great feedback and for spreading the good news about Fabletics! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Renz

Indiana
1 review
0 helpful votes
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New Customer
February 13, 2022

I happened upon Fabletics VIP as a one-time customer returning a pair of ill-fitting camo leggings (poor stretch factor). I was over the top pleased Keystone Crossing location took care of it with an exchange. I became a fan and happened in on Labor Day weekend to learn of a 50% off sale in addition to the VIP perks. Every girl in that store is helpful, professional, quick to serve. Impressive.

Date of experience: February 13, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Bonnie,

Thank you for choosing us! Happy to hear that your concern was taken care of! Apologies for the trouble, but happy it all came together in the end. Have a great day!

Best,
Renz

Canada
2 reviews
0 helpful votes
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Happy 60 year old yogi
February 13, 2022

Outfits are well made and are extremely comfortable!

Date of experience: February 13, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Carrie,

Perfect! We're happy to hear that our products. It is members like you that help keep our lights on, and we couldn't be more grateful. Stay fabulous!

Best,
Renz

Massachusetts
1 review
0 helpful votes
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Shipping
February 13, 2022

I don't understand why it takes weeks for orders to arrive. That is frustrating especially when items are a gift. You never know when you are going to get your product.

Date of experience: February 13, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Rafael,

Thank you for writing a review! Your feedback about the shipping timeframe is important to us, and we would like to address your concern. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Minnesota
2 reviews
6 helpful votes
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Never have my size
February 12, 2022

I try to find my size and it is always out of stock. I login to skip a month and it don't work. The only good thing is I can call and get a refund

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Tammy,

Thank you for taking the time to leave a review. We are sorry to hear that you are not pleased with our selection and skip-the-month feature. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Virginia
1 review
0 helpful votes
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Great products
February 12, 2022

Primarily purchase leggings. They are great quality and fit perfectly. I am not a gym rat, so I have no need for the workout wear except as loungewear. I did buy one comfortable bra.

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Susan,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Cathy

Indiana
1 review
0 helpful votes
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Love Fabletics!
February 12, 2022

Good customer service and quality product for a good price!

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Erin,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy

Indiana
1 review
0 helpful votes
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Overall good
February 12, 2022

Often out of stock in tall sizes, but satisfied with quality!

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Julie,

Thank you for taking the time to leave a review. We are very sorry to hear that the items in your size are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Bahamas
1 review
0 helpful votes
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Powerhold…power buy
February 12, 2022

Powerhold is the best for my curvy body
Hold me together, makes me feel strong

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Sandra,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Texas
1 review
0 helpful votes
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Disappointed with customer service
February 12, 2022

Last weekend (2/5/22 at 10am) my family and I went to the Fabletics store at Park Meadows to take advantage of the free leggings with a purchase of $49. I wasn't a fan of the leopard print leggings that were free. So I took advantage of the men's blue shorts instead. The biggest disappointment was the miscommunication between sales staff. I love the mens sweatshirts! Longer arm length and I have broad shoulders, it fits better than the women's. I asked if I could build an outfit (I have VIP credits) with the postgame hoodie. I was told there were no outfits with the hoodie. Boooo. The sales associate helped me build an outfit with the postgame shirt sweat and I grab the shorts for an outfit. When I went to check out my total was $82.00. The sales associate told me I couldn't make the postgame sweatshirt and shorts an outfit and use my credits because I'm $2 over the $80 mark. I explained the other associate told me I could. She said, "we'll she misinformed you and there is nothing we can do about it. I will have to talk to her. Do you want the outfit or not." I found her to be very rude. I ended up not making the purchase and I left. I have the VIP membership because I love the clothes and I also am a personal trainer and talk about the products at the club and my own gym. While the sales associate doesn't have anything g to do with the quality of the products. She really needs to work on customer service and representing the brand.

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Christina,

We appreciate your feedback on your experience when you visited us! We will be emailing you right away for assistance.

Best,
Cathy

Virginia
1 review
0 helpful votes
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Customer
February 12, 2022

I order for myself and my 2 daughters and the outfits are great. My only complaint is they don't always have the size I need.

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Susan,

We appreciate your feedback on your shopping experience with us! We will be emailing you right away for assistance.

Best,
Cathy

Washington
1 review
0 helpful votes
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Great product, so so prices
February 12, 2022

I love the Fabletics products, ease of shopping and quality. These are my favorite leggings ever! The only complaint I would make would be how quickly popular products sell out. It doesn't seem that they keep items in stock for very long. I understand that seasonal design and trends play a part in that, but there are some classic pieces that I would love to buy more of, but they are no longer available. ‍
Seriously the best legging I have ever worn though!

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Joni,

Thanks for your effort in writing a review of our selections! We will be emailing you right away for assistance.

Best,
Cathy

Texas
1 review
0 helpful votes
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Best leggings I've ever owned
February 12, 2022

I LOVE the leggings! Most pairs that I order become staples in my closet, for workout and daily wear. I was also surprised to order shoes that are honestly amazing! Very comfy, easy breathing, and they've become my go-to tennis shoes.

4 stars because a lot of the other products are just harder to find a fit with. If you aren't a tiny, petite person with B-cup boobs, the majority of the shirts and bras simply will not work for you. I pretty much live in the leggings and shoes side of the site for that reason.

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Angie,

Thank you for taking the time to leave a review. We are very sorry to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

New York
2 reviews
0 helpful votes
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Experience with Fabletics
February 12, 2022

First of all, the quality of the clothes that fabletics sells is outstanding. I find myself wearing their clothes the majority of time. They are so comfortable, well fitting, and easy to care for. Their website is very user friendly. I am so pleased that I decided to remain a member.

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Angela,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Good
February 12, 2022

My experience was good. Shipping can be faster but its ok. I just don't like the fact that i have to click each month on a link or i'll be charge. It make us forced to buy something.

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hi Veronique,

Thanks for your effort in writing a review of our VIP program! We will be emailing you right away for assistance.

Best,
Cathy

South Carolina
1 review
0 helpful votes
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Great Product
February 12, 2022

I am always happy with the quality and design of the products

Date of experience: February 12, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Clemos,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad