FableticsReviews 13,329
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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
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Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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In regards to the membership and overall, the options for men are poor in relation to the options for women. The outfit combination for use with membership credit pale extremely in comparison.
Love all my Fabletics clothing - fits great, washes great and lasts without pilling and stretching!
Hello Robin,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
The clothes have been really good. However, I will not be ordering any others because of the hidden fees for the monthly "membership."
Hello Emilio,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I've been a member with fabletics for over 2 years and enjoyed the experience. Great with returns/exchanges. Wish there were more cold weather options; sweatshirts; lined leggings; sweatpants
Hello Cindy,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
I've been a long time customer and have ordered many many items from Fabletics from workout wear to lounge wear to amazing jackets and footwear. Love love love the quality, customer service and prices of every item and will continue to order all of my everyday workout apparel from them.
Hello Tracy,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience! We are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Most of what I order, especially shirts and jackets, are much smaller than other company products. I would say that fabletics XXL is more in line with others L, so roughly 2 sizes smaller.
Hello Keith,
Thank you for writing a review! We value your feedback on the sizing of our products and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Did not know I was joining a club when I made my purchase and being charged $54 a month with no information to cancel. Thanks for your time
Hello Holly,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
I got the 2 for $24 deal and I am very happy with the quality of the shorts. I didn't stick around for the monthly VIP but if you have a habit of collecting workout attire it would definitely be worth it. The fit is good, and the fabric is very soft and comfortable.
Hello Braden,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I've tried multiple different companies over the years to find good long lasting leggings with no success! I signed up with fabletics and tried theirs, and to my surprise their AMAZING! They'll never rip fade, you can't see through them and the wash like a dream! Their size range is very versatile as well, I'm glad I found them!
Hello Amy,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Although I ordered based on the size guide, the orders were still loose for me. Material is good but won't be ordering joggers of any kind in future as the size wasn't right. Would also be good to include instructions on how to return the orders in such case.
Hello Pooja,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
All my pieces have held up well, excellent value! Love the style options
Hello Juliana,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
Be careful with this place. Their products are great, no issue there. However, they automatically set you up on a monthly billing cycle after your first purchase of 54$. Once I realized that I already lost the money I "saved" from the online deal they gave me.
Hello Brad,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
I was new to Fabthletics and accidentally got charged. Now that I know how it works, I don't like it. There is something about being charged the membership that's doesn't feel right. If people can skip why have it at all? The brand is burdening customers with having to take that extra step of skipping for us to avoid spending money we don't necessarily want to spend. It's just not the business model for me.
Hello Maria,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Every time I shop at Fabletics it's always a win win, not only do I love their products but I'm In love with the fabric it's smooth and thick material. Never will I buy from anywhere else. Highly recommend.
Hello Erika,
Thank you so much for loving our brand! We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
The best workout shorts I have ever worn. Stylish and comfortable and they actually make you want to workout. I want every color.
Hello John,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love the product, but:
1. It took about 2 weeks just to ship out, I'm not expecting them to be Amazon Prime but waiting almost a month for a pair of shorts is a little too much.
2. I don't like the whole subscription system and how they try to create this big "contrast" between prices before and after subscribing: "without subscription: $100, with subscription: $30" - just sell it for $60 and call it a day. People don't want to be paying subscriptions for workout clothing.
Hello Fernando,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
They are worth the money. Best ones I've ever got!
Hello Michelle,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Love the material and how the colors keep being bright after several washes
Hello Daniela,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The shirts fit very well but the joggers do not. I've tried multiple sizes and types
Hello Jesse,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I wrote an earlier review & a customer service team member said they'd reach out right away - they never did. I contacted them a few more times but no response. They only reply on here for appearances.
Hello Emily,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ben,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz