business logo of Fabletics

FableticsReviews 13,329

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 10 days

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
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This is a scam to get you to pay 55 bucks a month for clothing discounts that you can get without the "VIP" membership. The 20 something finance thieves running this business came up with this stupid way to create the illusion of a recurring revenue business out of a retail business and they used a very deceptive way of enrolling you in their monthly billing program. BEWARE of giving them your credit card!

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jeffrey,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Texas
1 review
0 helpful votes
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Top Quality
December 1, 2022

Items are all top quality along with amazing customer service. Didn't give a perfect score only because items seem to be out of stock quite often and that's just frustrating.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Anna,

Thank you for taking the time to leave a review. We are very sad to hear that the items you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

District of Columbia
1 review
0 helpful votes
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I'm not a fan
December 1, 2022

Autopay credits are the worst. Those tokens are useless and take a way value vs buying in cash. I already don't like being forced to remember to skip each month. You sell shorts, not groceries. Who needs a new pair of shorts every month?

Will cancel after the holidays and maybe Re-join again later when I need more shorts.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Joe,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Member Credit.

Best,
Renz

Hawaii
1 review
0 helpful votes
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Awesome customer service
December 1, 2022

Very helpful, friendly upbeat. Great sales peeps! I always end up leaving the store with more than I planned.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Charmaine,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!

Best,
Lia

Arizona
1 review
0 helpful votes
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Honest review
December 1, 2022

I've been a client of yours off and on for several years. I love your leggings. They are great! Your sports bras, though, are not really hitting the mark in terms of what I need. I've tried some of your high support and love support, and they just seem to be made for smaller breasted women. Women with big boobs can be very fit, and it would be great. If you all could develop sports bras that provide good coverage and good support. I love everything else about your products!

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Caterina,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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Holey Leggings
December 1, 2022

I actually love Fabletics but won't buy them anymore because they develop holes very quickly. Maybe the 3rd or 4th use I discover holes in them. This has been my experience with a number of different styles of Fabletics. At first I thought it was a me problem but my sister in law is having the same issues.
Unfortunately I will not buy anymore leggings from Fabletics dues to this issue.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Bobbi,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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I haven't bought from anywhere else!
December 1, 2022

I first purchased from Fabletics in the fall of 2021. They offer great deals, discounts and a points system, which has brought me from new time buyer to VIP Elite. Their products feel great, look great and their array of colour, pattern, fit and fabric choices are a WIN for me compared to anywhere else.

I previously purchased from Old Navy, Garage and Walmart for any leggings, or activewear. The other companies emails that I receive for Bogo deals and discounts do catch my eye, but I have yet to follow through with purchasing from another company since beginning with Fabletics.

Their products really are great. I have collected more than 20 pieces in one year and I wear all of them! They offer a monthly members credit, which you can choose to skip at the beginning of each month if you don't have the funds. If you do have the funds, it is worth it! I have saved so much money for great quality products. I am the happiest customer.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Brittany,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Mexico
1 review
0 helpful votes
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Excellent service
December 1, 2022

I loved their customer service. They've always been helpful and quick to response any questions I have. Their shipping is fast and the product is excellent.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Gabriela,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Perfect
December 1, 2022

I love the quality of their leggings and their fast shipping

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Missy,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Utah
1 review
0 helpful votes
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Super!
December 1, 2022

Fabletics is wonderful. The staff always is very helpful

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Paula,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

California
1 review
0 helpful votes
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No size availability
December 1, 2022

I canceled my membership. I loved the outfits and quality however my size in small sometimes medium was NEVER available in anything I wanted that it was a waste to have the membership. Other than that I enjoyed having fabletics.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jessica,

We are glad you are enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Missouri
1 review
0 helpful votes
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Fit is an issue
December 1, 2022

Nothing that I ordered fit me (XXL) but it was all made of lovely fabrics. Maybe when I slim down…

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Julie,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our product. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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Pocket with a big hole
December 1, 2022

Ordered this sweat pants but can't use the pockets because it came with big holes on them

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Grysielle,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

California
1 review
0 helpful votes
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Reinforcing Material/Clothing Quality
December 1, 2022

Great experience. I bought some leggings and they had a hole. I called and they replaced them without any doubt or questions.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Aileen,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Florida
1 review
0 helpful votes
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Can't get what I'm looking for
December 1, 2022

Stock is way too low. I still cannot order online because they say my password is incorrect and I've reset it three times with the help of a representative.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jeff,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Florida
1 review
0 helpful votes
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Amazing products
December 1, 2022

Love all their products. They are amazing in quality, colors and comfortable.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Andrea,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

California
1 review
0 helpful votes
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Love the shorts
December 1, 2022

The website was relatively easy to navigate through, but I was able to manage and get the shorts that I like to wear today

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jonathan,

We are glad you are enjoying our products and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Singapore
1 review
0 helpful votes
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AMAZING!
December 1, 2022

I had heard many reviews on Fabletics Leggings, and held off on a buying any for many months because the reviews were not the greatest... But after ordering two pair of leggings, this will forever be the only place I order leggings from. They were Thick, Comfortable, and over all very Cute in style. Do not hesitate to buy as you will be very happy you did!

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Phoenix,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

South Carolina
1 review
0 helpful votes
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Perfect leggings!
December 1, 2022

I can't stop buying them! The powerhold fabric is top-notch for belly control. I am a quadriplegic so I constantly look like I am 5 months pregnant. Since I have started wearing these instead of suffering with a corset, I have felt a lot more confident going out in public. The only criticism is that I wish they had more stock/choices in full length leggings and more shirts that are NOT cropped. I would love some powerhold fabric in high rise denim like bottoms so that I can enjoy denim looks again!

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jessica,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Michigan
2 reviews
0 helpful votes
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Outstanding
December 1, 2022

The quality and fit of the clothing is excellent! The easy of ordering and the return service are exceptional.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Andrew,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia