FableticsReviews 13,328
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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Overall, Fabletics has a great selection of activewear and such. I gave it four stars because the member credits increased in price making it not as beneficial as just buying an item outright. In some cases, you lose money by using a credit because it could be cheaper than the credit cost. Fabletics used to have many more options for sets as well... not so much anymore (or not able to update any part of it)
Fabletics is truly my favorite brand. Their quality clothing surpasses all the competition. I love the color options, and various style options to feel all consumer needs. I purchase many items from them monthly.
Hello Kimberly,
Thank you for trusting us to be your source for top-quality and stylish items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.
Best,
Allison
A lot of my items have had loose threads and get holes and floor burns very easily. I got them onsale so perhaps that's why, but if this is how the clothes generally are I would never pay full price for them.
Hello Sevannah,
Thank you for taking the time to leave a review about product quality. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
I ordered my items Wednesday April 3rd, I paid for express shipping (2-3 day shipping) and here it is April 8th and I still haven't received it. I would like my money back on the shipping cost of 15 bucks. Regular shipping said 6-10 days, so for it to be 5 days already I could have got free shipping.
Hello Avery,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the rush shipping timeframe. Our Member Services Team will contact you right away.
Best,
Allison
They charge me twice for a membership
That never ask I spoke to the representative about my refund never received it
Hello Xiomara,
Thank you for sharing your experience with the VIP membership. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
They have he best customer service. They were super helpful and took care of my exchange right away.
Hello Arely,
Wow! Our Member Services Team here at Fabletics is thrilled to hear such good feedback, and we are proud that we provide excellent service when making your exchange. Hope to hear more from you!
Best,
Allison
Need to delete this service. Most products are for younger people.
Hello Carol,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the prices and products we offer. Our Member Services Team will reach out to you right away.
Best,
Allison
I absolutely love my fabletic scrubs. Beside the material and how cute. They are beyond soft and comfortable. I had never felt like that in scrubs.
Hello Alma,
We desire to keep you satisfied with our unique styles and quality products. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
The associate was very helpful with getting the advertised pricing on the items I wanted.
Hello Carol,
Thank you for sharing your positive feedback on your experience with our Member Services Team. Your satisfaction is our top priority, and we're always here to help with any assistance you may need.
Best,
Allison
Love the fit, comfort and cute styling. Always happy, never disappointed.
I love the clothes I get. However, the prices are a bit high. Every time there is a sale, it seems like everything is sold out before I can get anything which is very disappointing.
Hello Dawn,
Thank you for bringing this to our attention. Your feedback on the prices we offer and product availability will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I love the quality of the leggings and a tank top. Everything always fits perfectly.
I have tried TWICE to take advantage of the 5 for 1 credit or 5 for $20 promotions and it does not work.
Very disappointed.
Hello Dawn,
Thank you for writing a review. We value your feedback on the promotions we offer. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
Love the clothes. They are light and comfortable, great style and when traveling they are perfect
Hello Jaime,
Glad to know that you like the style of the products you got from us! We always want to create unique designs for our valued members like you! Your satisfaction is what we aim for and we're delighted we achieved it.
Best,
Allison
The app is jumpy and doesn't easily put you back to shopping after adding an item to your cart.
Hello Carey,
Thank you for leaving feedback on your experience with the mobile app. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
Not only does fabletics offer on trend workout apparel but the fit is top notch too. They make it easy to skip the month if you want and web site is decent to shop on.
Very happy with the Fabletics experience. The products are quality and true to description. I like the variety available. Shipping happens relatively quickly and items arrive in the timeframe provided.
Hello Amy,
We are glad that everything worked out for you. We, here at Fabletics do our best to provide quality products and and quick delivery services. We appreciate your feedback and would like to assure you that we will strive to improve our member satisfaction.
Best,
Allison
I purchased some things because they were good quality at a good price. But then they force you into paying for a membership which I had to cancel if I didn't want it. This left a bad taste on an otherwise good purchase.
Hello Gary,
Thank you for taking the time to leave a review about the VIP membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
I got the top from my scrubs but never received the bottoms. Fabletics reached out to me and the pants couldn't be delivered due to an inventory issue and refunded me the money for the pants.
Hello Ashley,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the item you still haven't received. Our Member Services Team will contact you right away.
Best,
Allison
The scrub pants I bought already ripped in multiple places. They started falling apart after 4 or 5 times wearing them.
Hello Drew,
Thank you for sharing your experience with the quality of the items you got from us. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Pricing on YouTube does not reflect what is on the website. My husband saw an advertisement and decided to shop on the site. I log on and did not see the pricing advertised.
Hello Faith,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the pricing we advertised. Our Member Services Team will reach out to you right away.
Best,
Allison
I love the clothes from here always know I will get top of line feel in my outfits full of color and just overall flavor… anyway u want to dress it. The gym shorts I live in they are non restrictive and comfy for me I was like no thank you until was gifted a dress outfit low key in was amazed keep up the awesome work!
Hello Kevin,
Thank you so much for your wonderful feedback! We're so happy that you love our stylish products and find them to be comfortable. We're excited to keep you coming back for more. Stay tuned for what's to come!
Best,
Allison
I bought several medium impact sport bras for myself and my niece. They are perfect for my Pilates classes. Love the design and color options including patterns. I had to exchange one for a smaller size and that process was seamless.
Hello Doreen,
We are glad that you're satisfied with the items and making exchanges. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Darby,
Thank you for sharing your experience with the prices we offer, VIP credit usage, and product availability. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison